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1.Check whether the software running in the background needs to be connected to the Internet, and turn off the software that is not used in the background and the software that does not need to be started automatically.
2.Go to Settings to view the traffic usage in Traffic Monitoring and check whether there is any software that consumes a lot of traffic.
3.Turn off the "Sync" feature in the notification bar. If you need to synchronize your account and other information, open it again.
4.Check to see if automatic updates are set in the software, turn them off, or change to manual updates.
5.If it doesn't work, back up the data in your phone (contacts, text messages, **, etc.) and restore it to factory settings.
Try. 6.If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.
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If your mobile phone data consumption is abnormal, we recommend that you:
1.After running the program such as browser, email, etc., it is recommended that you go to the task manager to end the program running in the background.
2.Go to the phone function table - Settings - Account - Add Account - Samsung account, and turn off the automatic sync function (turn it on again when you use it).
3.If you have set up email on your phone, it is recommended to go to Email - after entering the email login screen - click the menu key - Account Settings - Email Check Frequency - select "Never".
4.Some third-party software, such as marketplace client software, may also be updated online. If you have installed such software on your mobile phone, such as Android Market, etc., it is recommended that you uninstall and delete such software.
5.If the machine still consumes a large amount of traffic after the above operation, please restore the machine to factory settings as follows: Settings - Reset - Factory Reset.
6.You can check what traffic is being used through the business hall corresponding to the SIM card.
If the problem still exists through the above methods, please bring the purchase invoice, repair card and machine to the nearest service center, and the engineer will check the machine and deal with it.
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If you have data on your mobile phone and cannot access the Internet, it is recommended that you troubleshoot the problem in the following ways: Check whether there is a network, and it is recommended that you use it in a place with a strong signal; Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge and restart the phone; Confirm whether the parameters of the mobile phone have been set; Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing; Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing; In case of traffic capping, it will also lead to the inability to access the Internet; The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended; If you applied for a 4G** upgrade last month, it will take effect this month, and you will need to restart your phone before you can access the Internet. 2. If it is not the above situation, it is recommended that you contact the local Unicom customer service for consultation, and the actual situation is subject to the local policy.
If you have any questions, click here. Consultation.
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Hello kiss 1Please make sure that the mobile phone is connected to other wireless networks (wifi), if the mobile phone is currently connected to the wireless network (wifi), it is not possible to use data to access the Internet, it is recommended to turn off the wifi. 2.
Please make sure that the SIM card of the mobile phone can be recognized normally, and there is no arrears, the status of the signal bar is normal, and the card is abnormal, or the mobile phone is in arrears or there is no local signal, which will lead to the inability to access the Internet. 3.Please make sure that the mobile data on your phone is turned on, if the airplane mode is turned on, it is recommended to turn off the airplane mode.
If the mobile phone is in arrears, the traffic will not be used Dear.
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What's the reason why the mobile phone traffic can't be used? One possibility may be that the wandering traffic is used up, so the wandering is opened and cannot be used, or there is a problem, so it cannot be used.
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Probably because of the card.
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The mobile phone traffic is turned on and you can't access the Internet.
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If you are using a OnePlus phone and cannot use data to access the Internet, it is recommended to follow the steps below
1. The metal or gold-plated protective shell has a certain shielding effect on the signal, it is recommended that you remove the protective shell to try;
2. Confirm whether the SIM card mobile data service is normal, such as whether the Internet function is enabled, whether there is arrears, whether the mobile phone can recognize the SIM card normally, whether the SIM card is in poor contact with the card slot, etc.;
3. Confirm that the mobile data switch is turned on, you can pull down the status bar from the top of the phone to check whether the mobile data is turned on; If the SIM card is not a local card, you can go to [Settings] - [SIM Card & Data Management] - [SIM Card 1 2], and then enable [Data Roaming].
4. Check whether the traffic limit is set, you can check whether the traffic limit is set in [Settings] - [SIM Card and Traffic Management] - [Traffic ** Limit].
5. To confirm whether the data saving switch is turned on, you can go to [Settings] - [SIM Card and Traffic Management] - [Traffic Management] - [Traffic Saver] and turn off the switch to try;
6. It is recommended that you reset the APN access point, go to Settings > Mobile Network) SIM Card and Traffic Management > select a SIM card > Access Point Name > click on the upper right corner ":" to reset the access point;
7. If you are in a dense or poor signal area, you may not be able to use the data network, it is recommended that you leave such areas before trying;
8. Try to turn on the airplane mode and then turn it off to search the network again, and upgrade the mobile phone version to the latest;
9. If the problem still cannot be solved, it is recommended to reset the Wi-Fi, Bluetooth and mobile data network settings after backing up the data, path: [Settings] - [Other Settings] - [Reset Phone] - [Reset Wireless Settings].
1. If an app cannot use mobile data by use, you can view it by following the path: [Settings] - [SIM Card and Traffic Management] - [Traffic Management] - [Application Network Permission Management], and click the corresponding application to view the network permission settings.
There are 4 options in this setting:
Wi-Fi & Mobile Data]: The app can use both mobile data and Wi-Fi networks;
Wi-Fi]: The app can use Wi-Fi networks, but not mobile data;
Mobile data]: The app can use mobile data, but not Wi-Fi;
Disable Network: The app can't use mobile data and Wi-Fi networks.
2. If the traffic you handle is exclusive traffic, you cannot use the data network for applications other than exclusive;
3. Please compare whether the application can access the Internet under the same model and network standard, if both cannot access the Internet, it is a problem of the application's network server.
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Summary. Why is the traffic used by the mobile phone without the traffic, <> 1, the system delays the mobile phone will not continue to consume traffic after turning off the mobile data function, the reason for the display of traffic consumption may be due to the system delay, you can wait for a while and then check, you can also directly ask the operator's customer service to see how the mobile data is generated in each month, how to deduct the traffic. 2. Background software affects that there will be background software similar to deduct traffic in the mobile phone, it is recommended to find and close the background operation of the software.
You can also upgrade the phone to the latest system, then restore the factory settings, and then reinsert the card to see if it is not the case that the traffic is running for no reason. 3. If the data background problem is that the mobile phone has been running traffic, no program has been opened. This is because although some programs have been closed, they still generate data traffic in the background, and you can use Phone Manager to disable the background of some apps, so that no unnecessary traffic will be generated.
The mobile phone did not turn on the traffic, why the traffic was used.
Why is the traffic used by the mobile phone without the traffic, <> 1, the system delays the mobile phone will not continue to consume traffic after turning off the mobile data function, the reason for the display of traffic consumption may be due to the system delay, you can wait for a while and then check, you can also directly ask the operator's customer service to see how the mobile data is generated in each month, how to deduct the traffic. 2. Background software affects that there will be background software similar to deduct traffic in the mobile phone, it is recommended to find and close the background operation of the software. You can also upgrade the phone to the latest system, then restore the factory settings, and then reinsert the card to see if it is not the case that the traffic is running for no reason.
3. If the data background problem is that the mobile phone has been running traffic, no program has been opened. This is because although some programs have been closed, they still generate data traffic in the background, and you can use Phone Manager to disable the background of some apps, so that no unnecessary traffic will be generated. Hope it helps.
Hello dear, <>
As long as you turn on the mobile phone Internet function, and your mobile phone has the mobile phone Internet function, even if you don't have the data, then your mobile phone can also access the Internet. The GPRS function is generally enabled by default when you connect to the network. Just like the phone call** function, since you dial through, it is to pay, and the traffic device can be turned off.
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If your mobile phone cannot access the Internet normally, please check the following conditions
1. If you don't restart your phone after upgrading to 4G**, you won't be able to use the Internet function normally;
2. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;
3. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;
4. After 3-5 minutes of power off, restart the phone and try again;
5. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
6. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description.
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1. Check your phone's settings.
Open the mobile phone Quick Center (scroll down at the top or scroll up at the bottom) to see if the data network is turned on.
2. Confirm the status of the mobile phone card.
Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if the data limit has been met or if the data network function is enabled. If necessary, you can change the SIM card that can access the Internet normally.
to confirm. 3. Check the mobile phone signal.
If your phone uses a metal, magnetic case or bracket that has an impact on your phone's signal, it is recommended to remove it and try it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, so it is recommended to go to an open area, such as an outdoor open environment for testing.
4. Check the network permissions.
Go to Mobile Phone i Manager - Traffic Management Traffic Monitoring - Network Management or Set Applications and Permissions - Permission Management.
Check whether the Internet access permission for the app is enabled.
5. View the virtual private network.
Go to Settings - Other Networks and Connections - Virtual Private Network, check and confirm whether the virtual private network is used, and if so, it is recommended to turn off and try again.
6. Check the network settings.
Go to your phone's settings - Mobile Network.
SIM Card Information & Settings - Corresponding SIM Card ) - Access Point (APN) or Set Up Mobile Network Dual SIM & Mobile Network - Access Point (APN), tap"Reset to the default settings"restart your phone.
7. Re-search the network.
Go to Settings > Other Networks & Connections, turn on"Airplane mode"After turning it off, 5G phone.
Please go to Settings - Mobile Network, turn it off and on again"5G enabled"Options.
8. Reset the network settings.
Go to Settings - System Management - Backup & Reset - Reset Network Settings - Select the corresponding SIM card - Reset Settings, and then use View.
Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records.
9. Reset all settings.
Go to Settings - System Administration - Backup & Reset - Reset All Settings Go to Settings - More Settings - Backup & Reset - Reset All Settings and follow the on-screen prompts.
Note: Restoring all settings will not delete any data or ** files, only all settings of the phone will be restored, and some third-party application accounts need to be re-logged in to confirm that it does not affect the use of the software before operating. For the security of mobile phone data.
It is recommended to back up your phone data in advance before the operation.
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The mobile phone traffic can not be used may be due to incorrect network settings, taking vivo X27 mobile phone as an example, the specific solutions are as follows:
1. First turn on your phone and tap [Phone Settings].
2. Then click [Wireless & Network].
3. Then click [Mobile Network].
4. Then click [Network Mode].
5. Then select the network mode according to the actual situation, and the operation can be completed.
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If the mobile phone traffic is turned on, but it is still not available, it means that the signal may not be good.
If the signal is not good, even if you turn on the traffic, you will not be able to access the Internet.
1.Check whether the software running in the background needs to be connected to the Internet, and turn off the software that is not used in the background and the software that does not need to be started automatically. >>>More
Hehe: There aren't a lot of questions.
1 Yes, both receiving and sending. The traffic is very small, and it is very little to be assured. >>>More
In this case, then you'd better turn on the data saving mode. Compress the **, and set not to receive the Internet chat or something**. What can be used on the computer is the computer, don't waste the mobile phone traffic. >>>More
If you are unable to access the Internet when using data traffic, it is recommended that you check whether some or all of the software cannot access the Internet, if some software cannot access the Internet, please click Network Assistant or third-party security management software to check whether the software is restricted from accessing the Internet. >>>More
Hello, the conversion rule of data traffic is 1kb = 512 Chinese characters, 1m = 1024kb, 1g = 1024m, telecom users can order traffic through the telecom online business hall or palm business hall, for more service discounts, please pay attention to "China Telecom Guizhou customer service"***. Customer service 16 will answer for you.