What should I do if I lose my telecom set top box, and how to cancel my telecom set top box if I los

If the set-top box given by China Telecom is lost, you can contact the local business office to explain the situation or pay to buy a new set-top box and rebind the telecom account to continue to use it, this is okay, don't worry too much.

A set top box (STB), commonly known as a set-top box or set-top box, is a device that connects a television to an external source. It converts compressed digital signals into TV content and displays them on the TV.

Signals can come from wired cables, satellite dishes, broadband networks, and terrestrial broadcasts.

Go buy another one, break the fortune and eliminate the disaster, and want to open a point.

The TV set-top box is lost, what can I do? If you lose it and buy another one, it's useless for him to take the original set-top box, even if you have an account password and change a line, the account password is invalid.

It's hard to find on the Internet, you can go to the business hall and ask, if you don't have a deposit, you don't have to pay it back, if you have, you can only don't have a deposit (no way)! It's okay! Let's ask first!!

1. If the set-top box loses the broadband and returns the bandwidth, the air call conditions that need to be met: If the agreement is signed at the beginning to disassemble the machine and the modem is to be returned, then if there is no optical modem when the broadband is disassembled, you need to pay the cost of the optical modem equipment.

2. The set-top box is a device that connects the TV and the external signal source, the full name is the digital conversion box, which can convert the compressed digital signal into TV content, so that users can use the digital TV program on the existing TV set, and carry out interactive digital entertainment, education and commercialization activities through the network.

3. Broadband (English: broadband) in basic electronic and electronic communications, is to describe the continuation of the number or electronic line contains or can handle a wide range of frequencies at the same time. Broadband is a relative way of description, and the larger the frequency range, that is, the higher the bandwidth, the more data can be sent.

For example, in radio communication, the frequency range of the signal can only send Morse code, and the transmission of high-quality ** requires a large bandwidth. The broadband of a TV antenna represents the ability to receive a larger number of channels. In terms of data transmission, the same line is used as the medium for signal transmission, optical fiber cable is becoming more and more popular, modem can only send 64kbps of data per second, broadband ADSL and fiber optic modem can provide a higher transmission rate.

Summary. The card in the cable TV set-top box is called the smart viewing card, which is authorized, and there is user information in it, and the user's payment status can be known after the set-top box is plugged in.

The card in the cable TV set-top box is called the smart viewing card, which is authorized, and there is user information in it, and the user's payment status can be known after the set-top box is plugged in.

How to deal with the loss of the smart TV card of cable TV: 1. If the smart card is lost, you can report the loss to the original place (the cable TV management department in the region), and request to reissue it after finding the original file and resume use. 2. The smart card of the cable TV set-top box is indispensable for the cable TV set-top box.

3. The smart card of the cable TV set-top box is customized by the cable TV management department of a region, which is used in this area and cannot be used in other areas. Therefore, if the card is lost, you can report the loss to the original place (the regional cable TV management department), and request to reissue it after finding the original file and restore the use.

According to the new standard, it is stipulated that if the user needs to reapply for a digital TV set-top box IC card due to loss, damage and other reasons, the production cost will be charged at the standard of 30 yuan.

How to use cable TV smart card: The switch of the TV set-top box inserting the smart card is generally inserted outside the smart card slot on the front of the set-top box, because the position of the smart card slot of different models of set-top box is not the same, it is generally designed on the front, which is convenient for users to plug and unplug the smart card; You can open the dust cover of the card slot and insert the metal sheet of the smart card into the card slot with the metal plate facing down. 1. There is a small cover outside the socket of the TV set-top box smart card, and there is a small groove on the side, and the smart card cover can be opened by pulling it out from this groove. 2. When the user needs to insert or take out the smart card of the TV set-top box, first disconnect the power supply of the set-top box, and then open this small cover, you can see the exposed end of the smart card of the TV set-top box; 3. Then gently insert the smart card of the TV set-top box into the card slot and cover it with a dustproof cover.

Instructions for replacing the card: After the card is lost, please take the set-top box to the local cable business hall and explain the situation to the salesperson, who will unbind your lost card from the set-top box, and then give you a new card, and will bind the new card to the set-top box for you. When the new card is successfully bound to the set-top box, take the set-top box home and wait for a few hours to turn it on, so that the new card can receive the authorization of the live channel.

Summary. Qinqin, the reason for the failure of the EPG service is due to abnormal network connection or problems with the set-top box settings, etc., you can troubleshoot the problem by following the following steps: [Step 1] Check whether the password on the receipt is correct.

Step 2] Check whether the service status is abnormal, such as whether the service is down or in arrears. Step 3: Check whether the network cable connection is normal. Step 4: Restart the modem.

Step 5] After the modem is stabilized, restart the set-top box. Step 6: If this error is still reported after restarting, you need to report the fault.

One is that all the application software of the top shirt Tansui box has been lost, and you can install the balance from the new **, the second is that the set-top box can not be used, and the machine cannot be turned on, in this case, you have to restore the factory settings, you can force the factory settings, there is a reset key near the power supply, press and hold the power on for thirty or a few seconds, and it's OK.

The main function of the network set-top box is to connect to the Internet to ** the film and television resources on the network. The biggest difference between it and the general finger glide set-top box is that because it relies on the Internet, its resources are very large. Users do not have to passively enjoy according to the arrangement of the TV station, but can choose the programs they love to watch according to their own wishes;

The EPG service failed.

Qinqin, the reason for the failure of the EPG service is due to abnormal network connection or problems with the set-top box settings, etc., you can troubleshoot the problem by following the following steps: [Step 1] Check whether the password on the receipt is correct. Step 2] Check whether the service status is abnormal, such as whether the service is down or in arrears.

Step 3: Check whether the network cable connection is normal. Step 4: Restart the modem. 【Step 5】After the modem is stabilized, re-start the set-top box and close it.

If this error is still reported after restarting, you need to report the fault for processing.

1. Method 1: Please keep the set-top box powered on and wait patiently, most users can recover by themselves within 45 minutes, a few users may need to wait longer, but generally not more than an hour. This method is the simplest and most practical.

2. Method 2: Send a text message to the front-end to apply for authorization. SMS (format:

Encrypt the card number, e.g. 04 000612345670) and send it to the 01067689456, and at the same time, keep the set-top box powered on and wait patiently until normal viewing resumes. (Note:.)

After receiving the reply "Please insert the encryption card into the set-top box and keep it on, the authorization will be issued after 3 minutes, and you will receive the authorization within 30 minutes", please be sure to insert the encryption card correctly into the set-top box within 3 minutes, power on and keep it on, and wait patiently until normal reception resumes. Do not copy the same Feast Secret Card number and send an application SMS to avoid invalid application and losses).

Hello,Telecom network TV set-top box needs to bind your high Wangchun network TV set-top box to use Qi Qi,You need to re-bind after recovery,It is recommended that you call the local operator's customer service directly,Inquire about your corresponding,Complete the binding。 Anhui Telecom*** is at your service.