Can I get a refund when the train starts, and can I get a refund when the train starts?

No, before driving.

After the train starts, the ticket cannot be refunded, and you can choose to change it at this time. If the departure time is less than 24 hours, a 20% handling fee will be charged for the refund, and there is no fee for the change. The change procedure must be completed within two hours of the departure of the train, at which time you can choose any train in the same direction on any day of the day, as long as the car has a ticket available.

If there is only one train on the day, there is no train in the same direction, or if you have changed your ticket for more than two hours, the train ticket will be invalid. There are many things to pay attention to when changing a book, for example, if you need to change two or more tickets in the same order, that is, batch changes, you must have the same date, train number, departure station, arrival station and seat. If you have changed your paper ticket, you need to go to the station ticket office to change your ticket, and you can't change it online.

If the fire socks Zheng car does not catch up, then the ticket cannot be refunded, and you can only go through the change procedures.

Within 2 hours of the departure of the train, the train ticket can be changed to another train on the same day. However, this is a premise, provided that there must be a ticket available for the train and that you have not done a "change of arrival" for this trip.

Train tickets can be refunded before departure. If you have purchased a train ticket online, or if the train ticket was bought at the train station and refunded, you can choose to refund the ticket at 12306 or at the designated window of the train station. Refunds will generally be received within 15 working days.

If you purchase a ticket in cash, you need to collect the cash at the railway station window within 180 days from the date of refund with the passenger's original ID card. If you have already received the reimbursement voucher, after the refund on the 12306 APP, within 180 days from the date of refund, take the printed reimbursement voucher and the original ID card to the station window to confirm the refund, and after returning the reimbursement voucher, the refund will be refunded to the original route within the specified time.

Train Refund Time and Handling Fee Regulations:

If the refund time is more than 8 days before departure, there is no refund fee; If the refund time is more than 48 hours before departure, a 5% handling fee will be charged; If the refund is processed within 24 hours to 48 hours before the departure of the Yutan train, a 10% handling fee will be charged; Refunds made less than 24 hours prior to departure will be subject to a handling fee of 20% of the train ticket**.

If the refund time is between 48 hours and 8 days before departure, if you change or change the departure or arrival station to other trains more than 8 days before departure, and refund the ticket 8 days before departure, 5% of the face of the train ticket will be deducted as the refund fee; If it is less than 2 hours after driving, the ticket cannot be refunded, but it is possible to change the ticket.

In the case of a train, passengers can apply for a refund within 2 hours after the departure of the train if there are special circumstances.

Under special circumstances, with the consent of the stationmaster of the station where the ticket is purchased or the station on which the ticket is taken, it can be handled within 2 hours after the departure.

If you are unable to continue the trip due to injury or illness, the difference between the fare collected and the fare of the section you have taken can be refunded with the passenger transport record issued by the train, and the refund fee will be charged; If the mileage is less than the minimum mileage, it will be calculated according to the minimum mileage; The same applies to accompanying guests. When returning a ticket stamped with the word "line", please change your baggage first. Tickets that are changed after driving are non-refundable.

Platform tickets are non-refundable. If necessary, the railway transport enterprise may temporarily adjust the refund method.

According to the relevant laws and regulations, when a passenger requests a refund, it shall be processed within the refund time specified in the ticket, and if the refund is not made within the time limit, it will be deemed invalid. In addition, if the passenger requests a refund after driving due to special reasons, it needs to be approved by the stationmaster of the station where the ticket was purchased or the station where the car is taken, and the application must be processed within 2 hours after the departure.

Please note that if you purchased your ticket online or via the mobile app, you can usually get a refund before departure. However, if you purchase a ticket at the train station window or sales agency, you need to go to the station window to refund the ticket before departure.

If you need a refund, it is recommended to contact the relevant station or ticketing platform for consultation in time.

If it is not more than two hours after driving, it is possible to refund the ticket or change the visa. If you are unable to board the train on the date or train number specified on the ticket, you can apply for a visa for early or later boarding without extending the validity period of the ticket. When handling the visa procedures for changing to a later ride, at the latest no more than 2 hours after driving, it must be handled 48 hours before driving, and the return ticket, connecting ticket, and sleeper ticket are not changed and changed before you catch the train, what to do if you have not caught the train after the change, that is no way, you can only invalidate the ticket, because the ticket you changed cannot be changed again, you did not catch the train, then the ticket can not be refunded, so you only have to lose a ticket in vain, and buy a late ticket again, Then go back to the car.

So after we bought the ticket, we decided to go to the waiting room about 40 minutes in advance to wait for the bus at the time specified on the ticket, so as not to miss the bus.