How do I return a product to a seller, how do I return a buyer to a seller

Through the order number and personal related information, you can inquire about the purchase information, logistics, and return processing.

How to** Request a Mandatory Refund:

Submit a refund request after providing the staff with the relevant information, refund amount and refund instructions.

Confirmation will result in a mandatory refund to your payment account.

If there is an unreasonable process operation in the shopping process, you can complain.

There are 2 ways to do this: Wait for the system to expire and automatically refund; Apply for customer service intervention.

Method 1: Refund after the system expires

You can first contact the merchant's customer service to urge, ask the other party when the refund will be refunded, if it has been delayed, you can wait for the system's refund time to automatically refund you, the system has a countdown time display, if the seller rejects your refund application during this period, you can directly apply for customer service intervention, the reason is that the seller refuses to sign.

Method 2: Customer service intervenes

If the merchant has just received your return for a day or two, the time is too short to apply for customer service intervention is not very good, if the merchant has received the goods for five or six days and has not refunded, you can apply for the platform Xiaoer to intervene and let Xiaoer urge the merchant to give you a refund.

Contact the second process:

1. Open**, click on the [My**] page, and find [Official Customer Service];

2. Enter the contact customer service page and select [Apply for customer service intervention];

3. Select the corresponding order and send it;

After sending the order, go back to the chat page and tell the customer service that the merchant will not refund the product, and the customer service will contact the merchant to verify the processing.

The buyer has applied for a refund, entered the refund management page, found the corresponding refund transaction, viewed the refund details, clicked "Agree to the refund application" on the refund details page, entered the payment password of the Alipay account, and clicked "Agree to the refund agreement". The specific steps are as follows:

1) Log in to the Seller Desk.

(2) Click Sold Treasure.

(3) Enter the Sold Treasure page.

(4) Find the order and click Refund.

(5) Click Agree to Refund Request.

(6) Enter the Alipay payment password and click OK.

(7) The refund is successful.

The buyer has applied for a refund, entered the refund management page, found the corresponding refund transaction, viewed the refund details, clicked "Agree to the refund application" on the refund details page, entered the payment password of the Alipay account, and clicked "Agree to the refund agreement". The specific steps are as follows:

1) Log in to the Seller Desk.

(2) Click Sold Treasure.

(3) Enter the Sold Treasure page.

(4) Find the order and click Refund.

(5) Click Agree to Refund Request.

(6) Enter the Alipay payment password and click OK.

(7) The refund is successful.

1. Unshipped.

1.Refund on time: If the buyer applies for a refund if the goods are not shipped, the seller should complete the refund application within 5 days, otherwise the system will default to the refund time.

2.Reasonable rejection: If it can be concluded that the buyer is being refunded in bad faith, the seller may also reject the buyer's refund request for a valid reason.

Second, it has been shipped.

1.Request a refund after receiving the goods: You can refuse the refund, and then the other party will ask for a refund again, at which point you will have to negotiate with the other party to solve the problem.

If it can't be solved, the relevant personnel will follow up and deal with the refund (will judge whether the batch should be returned to the buyer according to the quality of the goods and other issues, if there is no problem with the quality, the buyer's refund will definitely be rejected, and then the transaction is successful).

2.Refund if the goods are not received: that is, the other party has not received your goods and therefore requests a refund, at which point the system will force the seller to upload proof of delivery to prove that the goods have indeed been shipped.

Subsequently, the relevant personnel will review the validity of this invoice, and if the review is successful, it has been proved that the buyer has received the goods, and the buyer will refuse to refund the goods. If it is not approved, it means that there is a problem with your invoice and will be returned directly to the customer (under normal circumstances, as long as your shipment is successful, the buyer will not ask for a refund, but you must refuse the refund at the same time as you upload the shipping proof).

3. The goods have been received.

1.Seven-day refund without any reason: The seller may apply for a refund after receiving the goods and before confirming receipt of the goods, and the seller shall agree to a refund upon receipt of the goods as long as the corresponding reasons for application are met.

2.After confirming the receipt: the seller can apply for a refund within 20 days after the shipment, and if there is any objection within 15 days after the transaction is successful, the seller can start the return application procedure to protect their rights. If the time limit has expired, you need to communicate with the seller through Ali Want Want and negotiate with you.

The buyer requests a refund, and the seller decides to refund based on the status of the goods. If most of the sellers are refunded in seconds if they are not delivered, if the logistics information has been generated, then they will have to wait until the seller receives the goods and refunds.

**The process of return and refund is that the buyer first applies for a return and refund, and then after the merchant confirms, the buyer sends the goods to the merchant, and the merchant agrees to refund after receiving the goods.

When a merchant wants to refund the buyer, the buyer must first make the refund request, and then the seller can agree to his application to have the money returned to him.

You first tell the merchant that you need a refund and return, and the merchant will let you apply for a return and refund, and after you apply, the customer service will process it, and the refund will be received within 48 hours.

This is very simple to operate, ** the buyer can apply for a return if the goods are not confirmed to be received, and then choose according to their own personal reasons for refund, but this kind of thing is best to negotiate with the seller to see how to refund the appropriate.

First of all, the buyer applies for a refund when purchasing the goods**, and the merchant will check whether the trademark of the goods is complete, whether the goods are complete, and whether the gifts are complete after receiving the goods, and the merchant will refund the buyer after confirming it.

It is that you receive the goods sent by the merchant and find that you want to return them.

After the merchant receives the shipment, the merchant will agree to return the item and refund the amount of the purchased item to your account.

**Merchants can issue refunds through buyer-initiated refund requests. The money will be sent back to the method of payment.

Whatever method you use to pay, the refund will be refunded to the account you paid for, for example, the payment is Alipay, and the refund will be refunded to your Alipay.

In general, when. If you need to make a refund, then the seller can go to make a refund when the seller has submitted a refund order.

** Merchants can refund directly to the buyer, so that everyone can use it, because it is best for everyone to use.

As long as the buyer applies for a refund and the merchant agrees, the payment will be automatically made when the time is up.

If you return something, they will return it. aqui te amo。

The buyer applies for a refund, and the seller clicks on the confirmation

Isn't it okay to ask the buyer to apply for a refund, this is very simple.

It's not enough for the merchant to contact the buyer and ask the buyer to refund himself.

How does the merchant refund the buyer You don't refund you, if you refund it, this will naturally hit your Yin.

1. Communicate with the merchant first: after receiving the goods, if you find that the goods are not good or not suitable for you, you can contact the merchant in time through the mobile app or Ali Wangwang software to explain the reason for the return;

3. After clicking [My**], click [To be received] under My Order4. Click the order you want to return.

5. Click [Refund].

6. Select the return method, if it is only a refund, click "Refund Only", if you want to send something back for return, click "Return Refund".

7. Fill in the [Refund Instructions] and upload the return voucher, some buyers require that it will not affect the second sale, for example, if you buy shoes, you can take a picture of whether the shoes have been used, which will help to return the goods quickly, and finally click [Submit] and wait for the seller's return confirmation.

How to return to the seller**: Click [My Orders], find the "Return" order, click [Return], select the refund service, apply for [Limb Lift] and wait for the merchant to process.

1. Open your phone**, enter the [My**] interface and click [My Orders].

2. Find the order you want to "return" in the [My Orders] list.

3. Click [Calendar Swap] in [Order Details].

4. Here users can choose services such as [Refund Only], [Return and Refund], and [Exchange] according to the order status.

5. Click [Refund Reason] on the [Apply for Refund] interface, select "7-day no reason to return or exchange", and [Submit] the application.

6. The refund application has been successfully initiated, and you need to wait patiently for the result of the merchant.

The role of **

1. In essence, it is to lower the capital threshold of all walks of life.

2. Promote the emergence and development of all kinds of small and micro enterprises.

3. Increase the circulation speed and efficiency of commodities, and increase the speed of mutual feedback between consumers and producers.

4. Promote the development of logistics and reduce the logistics cost of each transaction.

**Main products

**Shops

**Store in Xiang refers to all**Sellers in** used shop or store,**Shop is relatively ordinary and born, each new store in ** is the default generation of the store interface, that is, often said ordinary store.

The **Wangpu (personalized store) service is provided by **to the seller**, allowing the seller to use the computer and network technology provided by the ** to achieve the personalized store page display function that is different from the general store display form.

Exponents

Index is a free data query platform based on the market, which can be searched by entering keywords to view market search hotspots, transaction trends, and tools for locating the trend changes of consumer groups in market segments.

What should I do if I buy something in ** and ask for a refund if the quality is not good, but it is rejected by the merchant? The following brings the detailed resolution steps for the refusal of the merchant requesting a refund in **.

2. Step 2: Apply for a return and refund, seven days without reason, because the seller has no authority to refuse because the seller does not process it after 3 days of automatic consent. (as shown in the figure below:).

3. Step 3: After agreeing to the refund, the buyer also needs to fill in the courier number for the refund, remember! Be sure to fill in the [express tracking number filling in the interface before applying for a refund, as long as the seller agrees to your refund, refresh it will be automatic] Fill in the express tracking number, and some babies can also enjoy return shipping insurance.

(as shown in the figure below:).

4. Step 4: After filling in the tracking number, just wait for the seller to receive the goods and contact him to give you a refund [If the seller refuses to refund, you can apply for Xiaoer to intervene 80% of them are successful].

5. Step 5: After the refund is successful, the account funds will be returned to the original way, for example, if you pay with a bank card, it will be refunded to your bank card, and the bank card transfer time is about 2 hours.

6. Step 6: Don't apply for this kind of refund only, this kind of general rejection or let you modify, if you want to return the product, you must apply for a return refund.

According to the detailed solution steps for the refusal of the merchant applying for a refund in the ** described above, you should also try it quickly!

When you apply for a refund, the seller will judge whether to agree to the refund according to the actual situation, and when the seller agrees to the refund, it will send you a private message with the address information you want to return, which you can fill in according to this. Then the specific return process can refer to the following steps:

<>3. After clicking [My**], click [To be received] under My Order;

4. After clicking [to be received], the page will display all the goods that have been received, select the goods to be returned, after selecting, the page will pop up the details of the goods, click [Refund];

5. After clicking [Refund], click [Return and Refund], if you have not received the goods, but only refund, then select "Refund Only" above;

6. After clicking [Return and Refund], select [Refund Reason], the reason for the refund is not suitable for size, dislike, poor quality, etc., generally communicate with the merchant first, and choose a suitable reason;

7. After selecting [Refund Reason], click [Submit] at the bottom of the page;

8. Click [Submit] at the bottom of the page, go back to My Order, and click [Refund After-sales];

9. After clicking [Refund After-sales], we can see the goods that have just been selected for return and refund, and "Return and Refund" will be displayed in the lower left corner of the product, and click [View Details] in the lower right corner;

10. After clicking [I have sent], fill in the information of the courier, including the name of the courier company, the tracking number, the contact of the returner, etc.;

Ten. 1. After filling in the information of the express delivery, click [Submit] at the bottom of the page, so as to complete the return of **shopping, and after the merchant receives the returned goods, the shopping money will be returned to your Alipay.

You click on the word refund next to the transaction to initiate a refund, and as long as the seller agrees, it can be refunded to you.

In this case, the seller generally forgot to fill in the tracking number. It is recommended that you apply for a refund first, and you can choose from two reasons for a refund: one is to ship the goods when it is not safe (but the seller has sent the goods and also signed for it, and when he provides the courier number to **, your chances of winning are not good).

The second is the quality of the product, if you let the courier record the 100% can be refunded when you sign for the receipt, if not, let the ** Xiaoer intervene you have to collect enough evidence). So try to negotiate with the seller to solve, it's really not okay to consider letting ** intervene.

The seller will inquire whether the goods are delivered, and the two parties will negotiate to solve the problem. If the seller fills in the invoice number after knowing and is unwilling to agree to the refund, you can still apply for a refund, and if there is a dispute, you can apply for a refund by Xiaoer, or complain, apply for after-sales and other ways to apply for a refund. However, I feel that you are a benevolent buyer, and you do not hide the goods when you receive them, and most sellers will not be so unsatisfactory.