The management process of project quality management, the purpose of project quality management

Project quality management consists of three processes: quality planning, quality assurance, and quality control.

1. Quality planning.

The first stage of project quality management is planning. Projects that start without a plan are prone to catastrophic failure.

In order to develop an effective quality program, project stakeholders need to define and clearly communicate objectives. Assign the right tasks to the right team based on the goals and state the quality requirements expected by project members.

2. Quality assurance.

Once guidelines have been developed to meet quality requirements, all activities that support quality standards are evaluated until the project is completed. Quality assurance is an integral part of a project's life cycle. If things don't go as planned, this stage allows for corrective actions and necessary steps.

Ensure that every task undergoes rigorous quality checks to ensure that the final deliverable is error-free.

When quality standards are found to be neglected, take timely steps to correct the problem and prevent recurrence in the future.

3. Quality control.

Quality control is the final stage of project quality management. During this phase, the project team or other designated team monitors project activities to ensure that the deliverables meet the expectations and criteria defined in the first phase.

If the quality management process and final deliverables are not aligned with quality expectations, the necessary changes must be made to prevent the project from failing.

Ideally, quality control in project management should take place at every step of the project. When quality control is implemented in the process, you have the opportunity to make improvements and adjustments when needed.

The purpose of project quality management is to ensure that the project meets the established quality requirements and that the project products can perform the established functions to meet the specific needs of the project stakeholders.

Therefore, it is very important for project management to carry out quality management in the project and do a good job in quality management, and the project manager needs to identify the quality requirements and standards of the project and its deliverables, and develop a project quality management plan.

When developing a project quality plan, one of the most important principles is to be customer-oriented. That is, customer-centric, customer satisfaction as a measure of quality.

The main contents of the project quality management plan include:

1) The quality policy of the project. The organization's quality policy can be quoted directly or slightly modified to the organization's quality policy.

2) The quality objectives of the project. This includes the overall quality requirements of the project and high-level quality standards, such as the project must comply with an industry standard.

3) Responsibilities of the quality role. Who should bear what responsibility for the quality of the project.

4) Quality management procedures, activities and tools. Procedures, activities, and tools used to perform duties and achieve goals.

5) Conduct quality review of the work process and results. Which work processes and outcomes must be subject to quality review?How will the quality review be conducted?How will the results of the review be used?

In the process of managing the quality of the project, the main things to do are the following:

1) Ask the main stakeholders to confirm the quality standards that the project will meet.

2) Implement the quality management activities specified in the quality management plan to ensure that the project work process and work results meet specific quality measurement indicators and high-level quality standards.

3) Preparation of quality testing and evaluation documents to be used for quality control.

Management responsibilities of the Group's Engineering Quality Supervision Department.

Responsible for tracking, supervising and randomly inspecting the quality of important nodes of each project within the group, and timely putting forward suggestions for improvement and perfection and supervising the implementation2.Responsible for the review of the project quality supervision department and the project company's engineering quality supervision plan, and formulate and implement the group's supervision plan according to the reported supervision plan and the project progress nodes of each project3.Responsible for proposing punishment recommendations to the person in charge of the project company, the person in charge of the project management department and other relevant management personnel in accordance with the major project quality problems raised by the Engineering Quality Supervision Department4.

Responsible for regularly submitting the "Engineering Construction Quality Supervision Report" 5Responsible for cultivating excellent engineering quality management personnel through rotation training and other means6.Responsible for organizing the project quality supervision symposium, proposing the solution symposium, and putting forward the rationalization opinions and suggestions in the quality control of the project construction7.

With the assistance of the human resources management department, the project quality supervision of each project company is comprehensively supervised.

The purpose of project quality management is to ensure the realization of investment objectives through management, scientific decision-making, careful design and construction of construction projects.

Project activities are carried out at the request of the owner. Different owners have different quality requirements, the intent of which is reflected in the project contract. Therefore, in addition to complying with relevant standards and regulations, the project quality must also meet the requirements of the terms of the project contract, which is one of the main bases for project quality management.

The characteristics of the project determine the composition of the project quality system. From the perspective of supply and demand, the owner is the demander, and he requires the contractors involved in the project activities (designer, constructor, etc.) to provide sufficient evidence to establish a satisfactory supplier quality assurance system; On the other hand, the one-time project, the unity of accounting management and the consistency of project objectives all require the integration of the organization, responsibilities, procedures, processes and resources within the project into an organic whole, and the organization of good quality control and internal quality assurance within the project, so as to build a quality system of the project.

Since project activity is a special material production process, the unique fluidity, comprehensiveness, labor intensity and complexity of the collaborative relationship of the production organization increase the difficulty of project quality assurance.

The quality management of the project is mainly to ensure that the project is completed satisfactorily in accordance with the requirements specified by the designer, it includes all the functional activities of the whole project can be implemented in accordance with the original quality and target requirements, and the quality management mainly depends on the quality plan, quality control, quality assurance and quality improvement to form the quality assurance system to achieve.

The quality management of the project is a systematic process, and the necessary resources must be created in the implementation process to adapt to the quality requirements of the project. All functional departments and implementation units should ensure the quality of work and project quality, and implement procedural, standardized and standardized business work. Support the quality department to independently and effectively exercise its authority and implement quality control in the whole process of project implementation.

Quality technical documentsQuality management documents refer to the provisions made on repetitive matters and concepts related to management in order to achieve the expected project quality and work quality requirements during the implementation of the project.

The quality assurance outline starts from the issuance of the project or task or the signing of the contract, and at each stage of the project implementation process, it is necessary to formulate or revise it on the basis of summarizing the implementation of the previous stage to guide the implementation and management of this stage.

The objectives of the quality assurance outline are: to improve the applicability of project implementation and task completion rate, to reduce the requirements of the project for maintenance and logistics support, to provide basic quality information, and to improve the economic benefits of project implementation.

The content of the quality assurance outline is: according to the characteristics of the project and the requirements of the relevant departments for quality, put forward clear quality index requirements; Clearly stipulate the quality responsibilities of the process technology, planning, quality and material departments; Define the objectives of each phase of implementation; According to the characteristics of the project and the actual implementation ability, put forward the quality control points and the requirements, measures, methods and corresponding completion identification and evaluation standards that need to be controlled; There should be clear provisions on the design, process and project quality review.

A quality work plan is a document that specifies specific quality measures, resources, and sequence of activities for a specific project, service, or contract.