What is the purpose of defect management ?

Defect management is a very important part of testing, and establishing a standardized defect management process can greatly reduce the probability of defects, shorten the time to repair defects, and reduce the negative impact of defects.

Defect management can be divided into 4 process groups:

1.Prevent defects

In general, the sooner a defect is discovered, the lower the risk, the later it is discovered, the more expensive it is to locate the cause and fix it, and the easier it is to introduce new problems when modifying.

Requirements Analysis Phase:Accurately identify whether there are risks or omissions in the requirements themselves, whether there are unclear descriptions, etc., and ensure that the development team and the testing team have the same understanding of the requirements, clarify all doubts, and find hidden defects in the first stage.

During R&D:Developers can identify and resolve issues early through reviews, unit tests, static checks, and more.

2.Identify defects

Testers canTest based on the created test plan and test casesIf it fails, it will be turned into a defect and submitted to the developer.

In addition, defects may also come from feedback submitted by operators or users. When a defect can be caused by multiple parties, using a unified bug submission system can efficiently manage defects and reduce the time it takes for developers to notice defects.

3.Fix bugs

Prioritize defects

When assessing the priority of defects, they can be evaluated from a single or multiple dimensions, and the two dimensions that are commonly used are:

Affected area: The number of users affected or the number of system features that are affected.

Severity: The importance of the defect, e.g. data loss, system corruption.

Synchronize defect status in a timely manner

Once the priorities are arranged, a remediation plan can be developed and remediation can begin, and when the remediation is completed, the remediation information should be synchronized to the relevant testers and users in a timely manner, which can be done with the help of defect management software.

3.Defect analysis

The purpose of defect analysis is to:Continuously improve the defect management process by tracing and analyzing the causes of defects, reflecting on and recalling the various stages of defect generation。The defect analysis report mainly includes the following 4 parts:

Description of the defect:Describe the phenomenon when the defect occurs and the impact of the defect, in which the defect phenomenon should be described in detail with screenshots or logs, and the defect impact can be analyzed from multiple dimensions list.

Recurrence path:A complete description of the defect recurrence path can be in the form of a flowchart, if there are multiple recurrence paths, it needs to be clearly marked.

Cause of defect:According to the defect phenomenon and recurrence path, the 5w1h analysis method is used to analyze the causes of defects layer by layer, and extract the points that need to be paid attention to in the future development and testing process.

Defect Thinking:Think about whether the defects are really solved at the micro level, and do a full range of verification and test the relevant modules. Sort out similar defects and related structures in the past at a macro level to improve the defect management process.

The purpose of "defect management" is to grasp the problems existing in the operation of the equipment, so as to eliminate the defects according to the light, heavy, slow and urgent, improve the health level of the equipment, and ensure the safe operation of the line and equipment.

1. Defect management is the process of identifying, managing, and communicating any defect in the software life cycle (from the identification of defects to the resolution and closure of defects) to ensure that defects are tracked and managed without loss. In general, tracking management tools are needed to help manage defects throughout the process.

2. Software defects are an important attribute in the software development process, which provides a lot of information. Software organizations of different maturity manage defects in different ways. Low-maturity software organizations document defects and track the defect correction process.

A high-maturity software organization will also make full use of the information provided by defects to establish a baseline of organizational process capabilities to achieve quantitative process management, and can use this as a basis to achieve continuous process optimization through defect prevention.

3. The defects (defects or bugs) in the soft regret shed are in the process of software development"By-products"。Often, pre-clumping defects can lead to software products that do not meet the needs of spike users to some extent. Every software organization knows that defects in software must be dealt with properly.

This is the fundamental quality of software organizations that are related to the survival and development of the organization.

Management deficiencies refer to problems or deficiencies in the management process, which may involve the following:

Organization & Planning: Management deficiencies can involve setting unclear goals and strategies, lacking effective planning and organization, resulting in misallocation of resources or unclear breakdown of tasks.

Communication and coordination posture: Management deficiencies can include poor communication, inaccurate or untimely information delivery, and poor team collaboration, leading to difficulties in task execution and communication.

Leadership and decision-making: Management deficiencies can involve inadequate leadership, poor decision-making, or excessive concentration of decision-making power, resulting in a lack of effective guidance and decision-making support.

Control and oversight: Management deficiencies may include a lack of effective controls and oversight mechanisms that result in the schedule, quality or cost of tasks not being effectively managed.

Motivation and feedback: Management deficiencies may involve imperfect incentive mechanisms and inadequate collection of employee feedback, resulting in low employee morale and affected motivation and creativity.

Change and adaptation: Management deficiencies may include resistance to change or inadaptability to change, a lack of flexibility and innovation, resulting in an organization's inability to adapt to changes in the environment.

These aspects are just some examples of common management pitfalls, and in fact, management flaws can vary across organizations and environments. In fact, identifying and addressing management deficiencies is an ongoing challenge and improvement process for every organization and manager. By improving these aspects, you can improve your organization's operational efficiency and performance.

1. Management refers to the process of effectively organizing and using its various elements (people, money, materials, information and Shichang Hekong) with the help of management means to complete the goal of the organization 2. Management defects generally exist in three aspects, which faction, material and behavior are resistant. 3. The human aspect mainly refers to: the incompleteness of people's knowledge and experience and the instability of temperament;

Here are some common management pitfalls:

1.Poor communication: One of the most common flaws in management is poor communication.

This can include barriers to the flow of information, inadequate communication channels, or inappropriate communication methods. Communication gaps can lead to misunderstandings, conflicts, and information asymmetries that affect team collaboration and performance regret.

2.Lack of clarity of purpose: The lack of clarity of goals is another flaw in management.

If managers can't clearly define the goals of the organization, and employees are unclear about their responsibilities and goals, the team won't be able to move forward effectively. Clarity of purpose is essential for motivation and organizational success.

3.Lack of transparency and engagement: A lack of transparency and failure to share information or decision-making processes with employees can lead to a lack of engagement and trust among employees.

When employees feel excluded from the decision-making process, they may feel dissatisfied with the organization's decision-making, and their motivation and engagement may suffer.

4.Poor performance management: Inadequate performance management is also a common management flaw.

If managers do not set clear performance standards and do not provide timely feedback and evaluation, it can lead to employees not being clear about expectations, and their performance is declining, and they are not proactive in improving and growing.

5.Ineffective decision-making: Managers who lack systematic, data-backed or feedback from all parties involved in the decision-making process can make incorrect or unfair decisions. Ineffective decision-making can lead to wasted resources, wrong direction, and infeasible decisions.

6.Lack of encouragement and incentives: Managers who do not give employees encouragement, appreciation, and appropriate incentives can lead to a decrease in employee motivation. Lack of encouragement and incentives can make employees feel undervalued, affecting their motivation and engagement.

Management deficiencies are inevitable, but being aware of and addressing them can help improve management effectiveness and organizational performance. Managers should continuously pay attention to and improve these aspects in order to build an efficient management team and a healthy working environment. <>

1) Defects in the performance control of objects (including the working environment), such as defects in design, monitoring and non-compliance with the stool and the treatment of the old man. and (2) deficiencies in the control of human errors, such as deficiencies in education, training, instruction, employment selection, and behavior monitoring. (3) Defects in the process and operating procedures, such as technical errors or improprieties, no operating procedures or errors in the operating procedures.

4) Deficiencies of the employer, such as unreasonable personnel arrangement, overload, unnecessary supervision and liaison, taboo operations, etc. (5) Risk management deficiencies from relevant parties (contractors and contractors), such as ignoring safety and health requirements in contract signing and procurement.

6) Violation of the principle of safety ergonomics, such as the use of machines that do not conform to human physiological or sexual characteristics.

The purpose of "defect management" is to grasp the problems existing in the operation of the equipment, so as to eliminate the defects according to the light, heavy, slow and urgent, improve the health level of the equipment, and ensure the safe operation of the line and equipment.

Urgent defects. It refers to the defect that the severity of the equipment can not continue to operate safely, which may lead to an accident or endanger personal safety at any time, and must be eliminated as soon as possible or necessary safety technical measures must be taken for temporary treatment.

General defects. It refers to defects that have little impact on the safety operation in the near future. It can be included in the annual and quarterly maintenance plan or daily maintenance work to eliminate.

Major defects. It means that the defect is more serious, but the equipment can still continue to operate safely in the short term. The defect should be eliminated in the short term, and surveillance should be strengthened until it is eliminated.

Our team is now using the basic template of the company, which is KPTP, and the four parts form a clear and clear work record, which can not only fully reflect your current work status, but also convey the work difficulties and your work ability to the leader in a hierarchical manner. In addition, it can also be shared by the team, inserted**, voice recognition, and the functions are also relatively powerful. And switch to the monthly interface, the monthly work plan is clear at a glance, and the picture is very clear and concise.