I m a waitress at a fast food restaurant and I want to write a speech about service with a smile. He

In real life, no one can easily refuse to smile, and smiles are the most magical magic in relationships. Especially in the service industry, a smile is the best asset, and a smile is the easiest, most cost-effective, most feasible, and easiest service to do. Smile service is the most basic standard of service attitude, is the best external manifestation of grasp of service enthusiasm, smile gives people a cordial, kind, polite feeling, plus appropriate honorifics will make customers feel relieved.

Smiling is also an excellent way to treat customers with respect. Laughter is something that everyone is born with. Smile service, is a person's heart sincere exposure, it is a kind of power, not only can produce good economic benefits, so that it wins a full house, business prosperity, but also can create the social benefits of prices, so that it has a good reputation, good reputation.

In the case of competitive incentives in the service market and strong players, if you want to occupy a place for yourself, high-quality service is crucial. And the smile from the heart is the key, in fact, the smile service is a service work with the least investment, the greatest effect, twice the result with half the effort is for the service industry and service units to pay attention to, advocated. Patient work attitude is the basis of smile service, in today's medical disputes and doctor-patient relationship mishandling, how to resolve the conflict is also a problem we have to face in the charging office.

Patient work attitude is the most effective way to resolve conflicts. When dealing with patients or their families, if we can use polite language, be honest and patient, and provide face-to-face explanations with a smile. I don't think it's possible for anyone to be indifferent, he will always get some peace or calm in his heart, and I think the next time he comes to the hospital, he will definitely remember our good service attitude.

Full of enthusiasm for work is an extension of service with a smile. Sometimes patience is not enough for complex window services, at this time we need not only to be patient, but also to have a high degree of enthusiasm for work, so as to be able to cope with the various challenges encountered in the work. When we have full enthusiasm for work, we have no reason not to do what we like to do well, when customers encounter difficulties in our place, we have no reason not to work efficiently, put ourselves in the customer's shoes, think about what they think, think about what they think, and treat each other with sincerity.

When this concept is deeply rooted in people's hearts, it is an extension of our service with a smile. Provide wholehearted service to each of your customers. Regardless of the client's situation, he will be provided with thoughtful, attentive and enthusiastic service.

If your client asks you something, you should make sure it's accurate before telling your client that you don't take it for granted. Don't mislead customers, but give them a clear and clear direction to make sure they can help.

Ask for it, and I can write it for you.

My name is **, an ordinary employee from the hall, and the topic of my speech is "Food and Beverage Service".

From the opening of our store in July to the development in August and then to the depression in September, we have had hardships, we have had happiness, and we have had losses. But we will not forget that without the development of the enterprise, how can there be the happiness of a small family, without the glory of the enterprise, how can there be the achievements of the cause. The restaurant is closely connected to us, and we gather with it, not only as a means of making a living, but also as a grateful attitude towards it.

Obey the leadership, obey the command, fulfill their duties, selfless dedication, and put the interests of the enterprise at the forefront. Due to the influence of fishing, we can't decide how many customers can come to the restaurant today, but we can make the guests who come to Brother Mu happy and become our repeat customers.

It is not easy to do their job well, we are in contact with unfamiliar faces every day, customers of various identities, people of different personalities, among them, there are people who understand you, there are those who do not understand you, there are good quality, there are poor quality, their requirements, there are what we can do, there are things we can not do, and these, we need to use our enthusiasm and quality service to complete. We are also human beings, and we also have our own personality and emotional changes, and no matter what, we all have a strong ability to regulate our own mentality, I am happy when the customer is happy, I am satisfied with the customer's satisfaction, I solve the customer's troubles, I think the customer's affairs are no small matter, and my own affairs are not a big deal. Too bent.

We have no grandiose words, only unpretentious words and deeds; There are no glorious deeds, only ordinary and ordinary work; There is no image of a hero, only a busy figure. But it is this simple and envious forest, ordinary and busy, which fully demonstrates our love and loyalty to the cause. I hope to use our efforts and high-quality service to make this a home for customers, a haven for customers, and a gas station for customers' lives, so that our business will be prosperous and our tomorrow will be more brilliant!

That's my talk! Thank you!