Why is the oppo phone not on mute but there is no sound

OPPO phone is not on mute but there is no sound, please follow the steps below and check the sound after each step is completed:

1. Restart your phone.

After turning off your phone, turn it back on and check the sound again.

2. Detect the sound settings of the mobile phone.

3. Check the sound through the mobile app.

4. Restore your phone to factory settings.

Back up the important data on your phone and factory reset your phone.

Follow the steps above to complete.

If you still can't hear the sound, please bring the purchase invoice, warranty card and machine to the OPPO customer service center for testing, and a professional engineer will solve it for you.

Here's how we recommend you try:

1. Restart the phone and observe whether it recovers;

2. Pull down the status bar of the mobile phone to set the mobile phone to ring state;

If the problem still exists, please bring the purchase invoice, warranty card and machine to the OPPO customer service center for testing, and professional engineers will solve it for you.

If your phone is "whispering" or "silent", you may want to try these methods!

1. To see if the speaker is blocked or blocked (such as the influence of the protective case or film), you can use a small soft-bristled brush to clean it.

2. Restart the phone to see if it recovers.

3. You can pull down the status bar of your phone and set your phone to ring.

5. If there will be no sound on one side or low sound after adjusting the audio equalization, you can enter the audio equalization, pull the audio adjustment point back to the middle, and return to the default position, then it can return to normal.

ColorOS12 system mobile phone setting path: left and right channel volume balance, pull the audio adjustment point back to the middle.

If it is a hardware problem or the above methods cannot solve your problem, it is recommended that you back up your important data in advance, bring your mobile phone and purchase voucher to the OPPO customer service center for testing, and professional engineers will solve it for you.

The operation path may be slightly different due to different models and system versions, please refer to the actual operation interface of the mobile phone.

This is available for all OPPO models.

If there is no sound or low sound when the phone is out (speaker), it is recommended that you try the following methods:

1. Turn up the volume to see if it is normal;

3. Whether the sound hole of the speaker is blocked by dust or has foreign objects, you can try to use a dry soft brush to clean the sound hole;

4. Restart the phone and observe whether it is restored;

5. Back up data (contacts, text messages, etc.) and restore factory settings.

If the problem still exists, it may be a hardware failure, please bring the purchase invoice, warranty card and machine to the OPPO customer service center for testing, and professional engineers will solve it for you.

If your phone is "whispering" or "silent", you may want to try these methods!

1. Look at the speakers.

If it is not obscured or clogged (such as the effect of the protective case or film), you can use a small soft-bristled brush to clean it up.

2. Restart the phone to see if it recovers.

3. You can pull down the status bar of your phone and set your phone to ring the hidden bell to try.

5. If there will be unilateral silence or low sound after adjusting the audio equalization, coloros 12

The system phone can go to Settings > Other Settings (System Settings) > Accessibility > Hearing > Left and Right Channel Volume Balance to pull the audio adjustment point back to the middle.

For other system phones, you can go to Settings > Other Settings > Accessibility > Audio Equalization, pull the audio adjustment point back to the middle, return to the default position, and then it can return to normal.

6. Check whether the phone has been connected to a wired headset or wireless Bluetooth device.

If it is a hardware problem or the above methods cannot solve your problem, it is recommended that you back up your important data in advance, bring your mobile phone and purchase voucher to the OPPO official service center for testing, and professional engineers will solve it for you.

Wait a minute, it may be because 1, the phone may have turned on silent mode, you can pull down from the upper right of the phone screen to open the control center, and click the [bell] icon button to recover. 2. It may be that the sound volume of the game is turned off, you can enter the main interface of the game and click the [Settings] button in the upper right corner, and turn up all the sound settings in the [Sound Settings]. 3. In addition, if you need to listen to your teammates' voices during the game, you can turn on the two options of [Voice] and [Recording] in the sidebar of the map on the screen (support two modes: team voice and team voice).

If you don't play the game, it should be a failure of operation, it is recommended to restart the phone and clean up the cache garbage of the phone.