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The right foot is slightly forward, the heel is lightly close to the left leg of the foot, the hands are lightly placed on the abdomen, the left hand is on the back of the right hand, the shoulders are slightly pressed, the head is raised and the chest is smiling, OK The basic etiquette is like this.
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Stand up straight, smiling, and cross your hands into x-folds a little above your abdomen.
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1. Raise your head, head flat, eyes looking forward, lips slightly closed, chin slightly closed, smile and move calmly and naturally.
2. Relax your shoulders and sink slightly, your body will feel upward, and your breath will be natural.
3. The torso is straight, the abdomen is tucked, the chest is straight, and the waist is erect.
4. Relax your arms, hang down to your sides naturally, and bend your fingers naturally.
5. Stand upright with your legs together, your heels together, and your toes 60 degrees apart.
6. Stand upright, place your hands on your sides, put your legs together naturally, keep your heels together, and separate your soles in a "V" shape.
7. Stand upright, put your right hand on your left hand, stick to your abdomen, put your legs together, keep your heels together, and separate your soles in a "V" shape.
8. Stand upright, put your right hand on your left hand, stick it on your abdomen, spread your legs apart, and your feet are parallel to each other, and your shirt is slightly narrower than the width of your shoulders.
9. The center of gravity of the body should be in the middle of the legs, to prevent the center of gravity from the left and right, so as to hold the chest up, close the trace, and stand the waist.
10. Wear a ceremonial dress or cheongsam, with your feet side by side, but you should stand with one foot as the center.
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1. The basic essentials of standing posture: the upper body is straight, the chest is straight, the abdomen is straight, the waist is straight and the shoulders are flat, the arms are naturally drooping, the legs are standing straight, and the muscles are slightly contracted; Stand upright, eyes level, mouth slightly closed, smiling, shoulders naturally drooping or crossed in front of the body, and right hand on the left hand to maintain the best condition of serving guests (anterior abdominal pose).
2. The basic essentials of walking posture: The basic requirements of walking posture should be calm and stable, and it should go out of a straight line. Head high, chest up, abdomen, eyes straight, body straight, shoulders should be flat and not shaking, arms should be naturally drooping and swinging, legs should be straight (avoid O-shaped or figure-eight legs), the center of gravity of the body should be slightly forward, the head should be facing forward, the eyes are level, the face is smiling, the upper body is straight and unmoving, and the shoulders are flat and not shaking.
3. The basic essentials of sitting posture: sit gently, the upper body is straight, the center of gravity of the human body is vertically downward, the waist is upright, the spine is straightened upward, the chest is forward, the shoulders are relaxed and flat, the torso and neck, hips, legs, and feet are facing forward, the hands are naturally placed on the knees, the knees are together, the eyes are level, and the face is smiling.
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What is the function of the standard standing, sitting, walking and squatting posture of passenger service personnel?
Hello, we are happy to answer for you, in the process of service, we convey the content of the information to the guests through expressions, gestures, etc. Much more than what can be expressed in words. As a silent language, manners are widely used in the process of service.
Good demeanor not only brings comfortable psychological feelings to passengers, but also reflects the connotation of service personnel and the service level of liquid friends of the passenger transport company. On the other hand, some bad behavioural habits can lead to a big blow to the service. Therefore, passenger service personnel must pay attention to details, constantly close Huaihuai, develop good behavior habits, overcome bad behavior, and better serve passengers.
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What is the role of the standard standing, sitting, and squatting posture of passenger service personnel.
Passenger transport staff hail cong staff throughout the year Zheng type service among passengers, and passengers zero distance contact, their words and deeds not only represent the image of the railway industry, but also reflect the quality of service. Especially since the outbreak of the epidemic, the staff has worn masks to serve among passengers, and their body language has become more important, and the art of service is conveyed through the coordinated activities of human body parts such as head, eyes, neck, hands, elbows, arms, body, and feet. This requires every train staff, especially the conductor, to stand and squat, and make passengers feel decent and elegant in every move in the service.
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