Samsung 9001 mobile phone can use WLAN to surf the Internet, but what happens if the data access is

Hello dear Samsung users:

We recommend that you try the following steps:

1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.

To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card** to open the data traffic Internet service.

2. Check whether the "Mobile Data" switch is turned on.

Slide your finger down on the top curtain of the screen, slide the shortcut bar to the left, and turn the "Mobile Data" dot green.

3. Reset the Internet access parameters.

In standby mode, select Standby Screen - Applications - More Settings - Mobile Network - Tap the access point name - Menu - Reset to Default Settings - After the settings are completed, restart your phone to surf the Internet.

4. Please try to change to another ** card.

5. You can also try again in a different time period or network environment.

6. Back up your phone's data (book, text messages, etc.) and restore your phone to factory settings.

If the fault persists, it is recommended that you send your phone to the nearest Samsung service center for testing and repair.

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

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Based on your description, it is recommended that you:

1.Check to see if your machine has a data connection. And whether the signal is stable.

2.You can consult the operator's customer service and the data network form you are using (2G, 3G, 4G, etc.).

3.If the data network is normal, it is recommended that you back up your phone data (**book, SMS, multi** files, etc.), and restore the factory settings (Settings - Reset - Factory Reset);

The speed of data Internet access, depending on the regional network situation you are in and the type of your mobile phone card, if the regional network signal is not good, it will cause the mobile phone to access the Internet slowly and consume power quickly, if the regional network signal is very good, but your **card is just an ordinary 2G card, then the network speed is also very slow, you can call the network operator**, consult them which type of your **card is, or go directly to the business hall to consult and modify your **card**!

Hello: According to your description, if you mean that mobile data cannot be connected to the Internet, it is recommended that you follow the following steps to try it:

1.To use the mobile phone data Internet function, your ** card needs to open the GPRS Internet service. You can contact the local network provider of **card to open the GPRS Internet service.

2.Make sure your phone data is turned on and swipe down on the top of the screen.

3.Swipe the taskbar at the top of the screen to the left and turn Mobile Data to green.

4.Under the Standby page, tap Applications.

5.Click Settings.

6.Select Wireless & Network.

7.Select Mobile Network.

8.Select Access Point Name, click the Menu button at the bottom left, and select Reset to Default Settings.

Once the settings are complete, restart your phone to surf the Internet.

If you still cannot access the Internet after resetting the Internet access parameters, you can create an APN in one of the following ways:

1.Under the standby page, go to [Applications] - [Settings] - [More Settings] - [Mobile Network] - [Access Point Name] - press the [Menu] button at the bottom left - [New APN].

2.Enter the following information: (Nothing else required).

Name (optional);

APN: CMWAP (Mobile Card) UNIWAP (Unicom Card) 3GWAP (3G Card);

**：；Port: 80.

3.Press the [Menu] button at the bottom left, and then click [Save].

Note: If the above operations cannot solve the problem of not being able to access the Internet, please try to change another ** card, or you can try again in a different time period or network environment.

Manifested as: The phone keeps prompting "Acquiring IP address", followed by "Saved, protected by WPA WPA2 PSK." ", and finally "deactivated, protected by WPA WPA2 PSK." ”。

The cycle of the above three states.

After many inquiries and searches, two solutions were found, as follows:

1. Set a static IP address. Set the IP address first, and then turn on the wifi.

Here's how to set it up:

Note: It is very important to set the domain name, and the first time I did it was because I didn't set the domain name, which caused the problem to continue.

This method can access the wifi network through a static IP address. However, if you want to obtain it dynamically, you can't write it off. So, I went on the second method.

2. Re-flash the machine, find a ROM, and after re-flashing, everything is connected normally. You can also set up automatic connection again.

Hello dear Samsung users:

We welcome your comments on our services.

Dear Samsung with a branch to respect the household hello:

According to your description, if the Wi-Fi signal of your mobile phone is weak or unstable and causes frequent drops, it is recommended that you:

2.If it is a home router, it is recommended to disconnect the power supply for a while and try to plug it in again.

3.Check to see if there are many devices connected to the wireless network.

4.Check if other devices have a good or full signal to connect to the wireless network.

5.If you are using the network operator's wireless network, it is recommended to try a different location.

6.Try a different wireless network.

7.Back up the data in the machine (e.g., contacts, text messages, multi**, etc.), and then restore to factory settings.

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Dear Friends of Samsung:

By your description, the phone won't turn on the wifi switch, it is recommended that you:

1.Restart your phone to see if it can be restored.

2.Whether you have Mobile Security Guard software or some third-party software programs installed on your phone, if so, please try to uninstall it.

3.It is recommended that you restore the machine to factory settings, and the operation is as follows: Settings-Reset-Factory Reset (but because this machine restores factory settings, Mengshu will lose all the data in the phone, it is recommended that you back up important data such as **Ben,**, **, etc.) in advance).

4.It is recommended that you try a firmware upgrade. If the problem persists through the above methods, please bring the purchase invoice, repair card and machine to the third-hand service center, and the engineer will check the machine and deal with it.

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