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Go to the 4S shop to maintain the car, every time it is more expensive, but in comparison, the service is still good. Some stores will take the initiative to ask you to do a test before the warranty expires, which is a store with good service, and some will not notify you. Regardless of whether it is notified or not, it is almost out of the warranty period, it is still necessary to go to the 4S store for a test, and the following points should be paid attention to.
Why do 4S stores notify you to go for testing, and some stores will give you a working gold coupon as long as you go for testing? There are four reasons:1
Let you feel that their service is still good, increase your trust in them, and continue to maintain them in the future. Then I will give you a gold coupon for the working age, so that you can continue to maintain it after you get out of insurance. 2.
If there is really any quality problem, it will be replaced for free, and the 4S store will also be profitable, because the money is from the manufacturer.
3.Check out some problems, you need to spend your own money, such as suggesting that you clean the lower throttle, oil circuit, change various oils, etc. 4.
Earn you some money from other things. The car is about to be out of insurance, and the insurance must be about to expire, so by the way, sell it and let you buy insurance in the store. It may also ask you to buy an extended warranty, saying that the car is about to be out of warranty, which parts are easy to break, and you can replace it for free by buying an extended warranty.
We should note that as long as it is free to replace, it can be replaced, because the 4S store is willing to replace, there must be a real problem. All maintenance and cleaning items that need to cost money need to be determined by the situation, you can check the maintenance manual to see if it is really time to replace. As for insurance, depending on whether it is cheap, some 4S stores will come to the store to repair the car in order to risk it in the future, and they will lower it at this time, or buy insurance for maintenance.
As long as the total price is low, you can buy it.
Why is 4S shop maintenance expensive? First of all, the working hours are more expensive, at least 20% of the total cost, and the working hours of some projects are much higher than the cost of accessories, so if there is a working gold coupon, it is still a good choice to go to the 4S store for maintenance. Secondly, because there are many projects to do, and some of them are not necessary.
If you go to do a simple maintenance of the oil filter, you will almost not finish this project, and you will always find some other projects, which are recommended that you do it, and there may be some unnecessary doping when you do it. Therefore, after the main maintenance, if there is a recommended item, you must go to the car to see if it really can't be used, or check the manufacturer's recommended replacement time and kilometers.
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In the 80s of the last century, with the opening of the country to the world, Chinese car companies began to operate in the market, although the degree of market openness at that time was not up to today's level, but in some coastal relatively developed cities have been able to see a lot of imported cars into the car market to participate in the competition. However, there was no 4S shop on the market at that time, and the maintenance of the car was limited to the remote auto repair workshops in urban and rural areas, and all the information about car maintenance almost started in the 90s, and it was not until 2004 that the domestic 4S shops began to grow like mushrooms after a rain.
The newly born 4S shop has won the trust of customers with systematic and professional maintenance, and at that time, those simple auto repair workshops in the urban-rural junction can no longer be reassured. However, in recent years, with the vigorous rise of the domestic auto repair market, and even with a professional team and enterprise operation, some private auto repair and maintenance manufacturers with a high level have become the first choice of old drivers, and many car owners will never return to the 4S shop half a step after the car is out of the warranty period.
The reputation of the 4S store has also "collapsed" in the voting of car owners again and again, and its disadvantages have become more and more obvious, mainly reflected in: First, the lack of competition consciousness and the lack of technical services. Because the 4S store implements a "one-stop" service, the maximum concentration of customer resources in their own hands, gradually produces a relatively closed living environment, deaf to the competition of services and technology in the market, resulting in a lower and lower level of service and service awareness.
Second, the cost is high, and the product effect is average. The same maintenance content, the same maintenance technology, and the same maintenance materials are much cheaper than 4S shops in the outside world.
On the other hand, the external maintenance organization has a "containing" relationship with the 4S store, that is, the 4S store does not have, and the external maintenance agency has; 4S stores have, external maintenance agencies have, and it's more affordable.
It is said that many people who have learned their skills in 4S stores are willing to take the initiative to resign and pull out of the team to work alone when the conditions are ripe. In addition, external maintenance organizations are located all over the country, and the service awareness of keeping up with the pulse of the times makes car maintenance more convenient and fast.
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As early as 2016, the country's "Motor Vehicle Three Guarantees Regulations" and "Motor Vehicle Maintenance Management Regulations" specifically said that not maintaining in the 4S shop during the warranty period is equivalent to getting out of warranty, which is not established.
In this case, as you said, you can do maintenance outside after the first warranty. But the premise is that no matter where you go for maintenance, you must keep the maintenance and repair documents and choose a reliable shop to do it.
But it could be like this:
If a new car during the warranty period is maintained outside (replacing oil, filter, air filter, etc.), once there is a problem with the vehicle, some 4S stores will shirk that it is the oil, filter, etc. that are replaced outside, and the quality is not up to standard, so it cannot be guaranteed.
Since it is difficult to identify the things involving oil, they can only be involved with each other. You can choose to complain to the manufacturer**, but it is particularly troublesome!
If you are afraid of unnecessary trouble, you can consult with the 4S store before maintenance. Or you can replace the oil involved in important systems such as power, brakes, and gearboxes, or do it in a 4S shop, and others, such as air conditioners and air filters, can be considered to be replaced outside.
Okay, let's move on to the next question.
It is not necessary to maintain it according to the cycle specified in the manual.
I think the first warranty can be in accordance with the provisions in the manual, and many manufacturers are free of charge, although you may feel that you run not many kilometers, but these need to replace the oil is also the shelf life, and if you do not replace it for a long time, it will oxidize, affecting the use.
The subsequent maintenance can depend on your specific car situation, and it doesn't matter if it's a little late. If you are worried that the 4S store will have trouble with you in the future, you can discuss it with the 4S store in advance. Of course, it has something to do with the type of engine oil you use, for example, you need to change it once after running 5,000 kilometers with mineral oil, while fully synthetic oil can run up to 7,000 or even 10,000 kilometers.
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Does the car have to be maintained in a 4S shop during the warranty period? What are the conditions? The reason for this is that the new policy points out that "during the warranty period and the validity period of the three guarantees of household car products, the operators who cause damage due to the consumer's failure to correctly use, maintain and repair the product in accordance with the requirements of the instruction manual may not bear the responsibility of the three guarantees stipulated in these regulations."
Warranty: Generally, domestic family passenger cars are mainly based on three major engines, gearboxes and chassis, and different brands of cars may provide 3 years of 100,000 kilometers or a lifetime warranty. This category depends on the different brands of cars.
My personal advice is that if your vehicle is still under warranty, try to choose a 4S shop for maintenance. There is a provision in the three-guarantee policy of the car, during the warranty period, consumers must be maintained in the 4S store authorized by the manufacturer before they can enjoy the three-guarantee policy. The car is not maintained in the 4S shop during the three-guarantee period, which does not affect the three-guarantee service of the car, but must pay attention to maintenance in other places, and must keep the maintenance documents, with relevant evidence, if there is a big problem with the car in the future, it will not be prevaricated.
Theoretically, the car can be maintained as long as it is maintained with the appropriate level, quality requirements, and appropriate viscosity of the engine oil and oil filter element according to the mileage specified in the user manual. This maintenance is required to be carried out in a qualified repair shop (Category 3 and above). Moreover, the repair shop must also provide proof of oil authorization and purchase channel.
In fact, it is gambling whether there will be a problem with the car, if there is no problem, you will feel that it is not worth spending more money on maintenance in the 4S shop, if the car has a problem, you will feel fortunate to be maintained in the 4S shop, otherwise the cost of maintenance will have to be borne by yourself.
Regarding vehicle maintenance, especially the maintenance of vehicles that are still within the claim period, whether to do it in a 4S shop is a question that many car owners have always had doubts. The ** maintenance of the 4S shop is indeed much more expensive than the fast repair shop, whether it is spare parts or labor. Although now the state now has clear regulations on the warranty period of new cars not to be maintained in 4S stores.
But in fact, if there is a problem with the maintenance parts, then the 4S shop can give you a warranty.
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On the issue of whether the vehicle must be maintained in the 4S shop during the warranty period, the owner is concerned about whether the maintenance outside will affect his "three guarantees service" rights, that is, "out of warranty". It is reasonable to have this concern, but you might as well take a closer look at whether you can maintain it outside, and what are the conditions for enjoying the three-guarantee service.
Does the car have to be maintained in a 4S shop during the warranty period?
It is not necessary to maintain the vehicle in a 4S shop during the warranty period, but most new cars will provide free maintenance services for the first time or the first two times. If the number of free maintenance is used up, or there is no free first warranty service, there is a reliable store outside to understand, then it is not impossible not to maintain it in the 4S store.
In fact, no matter if the maintenance is done in **, it will not pose any threat to the "three guarantees" rights of the owner. The national three-guarantee policy does not clearly stipulate the connection between the maintenance and the three-guarantee service in the 4S store, and the three-guarantee policy stipulates that as long as the maintenance is not out of warranty according to the manufacturer's regulations, the quality problems during the three-guarantee period can enjoy the three-guarantee service.
If there is a failure of parts that have nothing to do with maintenance, it is no problem to enjoy the three-guarantee service. However, in the actual operation process, there is a problem with the engine, and the maintenance during the warranty period is not done in the 4S shop, and it is a little troublesome to require three guarantees of service.
In one of the following circumstances, the three guarantees are not implemented, but the repair can be carried out for a fee:
1) Damage caused by improper use, maintenance or storage by consumers;
2) Damage caused by dismantling by non-bearers of three guarantees;
3) There is no three-guarantee certificate and valid invoice;
4) The model of the three-guarantee certificate is inconsistent with the model of the repaired product or has been altered;
5) Damage caused by force majeure.
That is to say, if you have done maintenance in a non-4S shop, if you want to enjoy the three-guarantee service, you need to provide a series of relevant materials such as the maintenance qualification, material list, maintenance items, quality inspection sheet, copy of completion factory certificate, purchase certificate and so on.
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As for whether the vehicle must go to the 4S shop for maintenance during the warranty period, the owner is only concerned about whether it is harmful to himself "three guarantees of service." The right has an impact, that is, "remove the insurance". It is reasonable to have this concern, but you might as well take a closer look at whether the outside can be maintained and what are the conditions for enjoying the three-pack service.
Do I have to go to a 4S shop for maintenance during the warranty period?
It is not necessary whether the vehicle will be serviced at a 4S shop during the warranty period, but most new cars will come with the first or second free service. Don't do it in vain. If the number of free maintenance runs out, or there is no free first warranty service, and there is a reliable store outside, then it is not impossible not to go to the 4S store for maintenance.
In fact, no matter how much maintenance is done in the first place, it will not pose any threat to the owner's right to do "three guarantees". The national three-guarantee policy does not clearly stipulate the connection between 4S shop maintenance and three-guarantee service. The three-guarantee policy stipulates that as long as the maintenance is carried out in accordance with the manufacturer's regulations, the three-guarantee service will not be released, and the quality problems that occur during the three-guarantee period can be enjoyed.
If the parts that are not related to the maintenance fail, there is no problem to enjoy the three-guarantee service. However, in the actual operation process, there is a problem with the engine, and the 4S shop does not do maintenance during the warranty period, so it is a little troublesome to ask for three guarantees of service.
In any of the following circumstances, the three guarantees are not implemented, but the repair can be charged:
1) Consumers are damaged due to improper use, maintenance, and storage;
2) Do not bear the disassembly and damage of the three-pack repair;
3) No three guarantees of vouchers and valid invoices;
4) The model of the three-guarantee certificate is inconsistent with the model of the repaired product or has been altered;
5) Damage caused by force majeure.
That is to say, if you have done maintenance in a non-4S store, you need to provide a series of related materials such as maintenance qualifications, material lists, maintenance items, quality inspection sheets, copies of factory completion certificates, purchase certificates, etc. If you want to enjoy the three guarantees service, please go to the repair shop.
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If you want to enjoy the warranty, you must maintain it in a designated 4S shop or repair station. The powertrain warranty refers to the engine and gearbox, if there is a quality problem with these two components, it will be warranted, provided that it is regularly maintained in the 4S shop according to the maintenance manual to get the warranty.
The vehicle warranty is that all kinds of parts are confirmed to be not man-made damage, but quality problems, if they are within the warranty period or within the specified number of kilometers, they can be repaired free of charge.
The above situation is free to replace when it is confirmed as a quality problem, and if there is improper human operation, the manufacturer does not provide a warranty.
Different parts have different warranty periods, so the so-called vehicle warranty period you see is actually a more accurate description of the warranty period of "the part with the longest warranty period in the whole vehicle". Some manufacturers' ultra-long warranty is actually limited to a few parts that are not easy to be damaged, and consumers who do not know it often think that this is really a "vehicle" ultra-long warranty.
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