Lenovo A820 has a problem with gravity sensing

Dear users, hello!

We apologize for the inconvenience caused by the use of your mobile phone.

Lenovo A820 mobile phone has a built-in gravity sensor, which supports gravity application software, which is enabled by default.

If you want to realize the horizontal screen flip function of the phone, you need to go to the "System Settings - Display" of the mobile phone and check "Auto rotate the screen".

According to the description, if the gravity induction is abnormal, it is recommended that you go to the built-in "music store" of the mobile phone to search for **other gravity software installation to see if it can be used normally, because it may be the compatibility problem of the software itself you use.

At the same time, you can also check whether the gravity sensor of the mobile phone has failed under the built-in "Le Service - Testing Center - Hardware Detection" on the mobile phone. If the gravity sensor fails, we recommend that you try to restore the factory settings of your phone (pay attention to back up important data on the body) to eliminate some conflicts caused by related software.

Since we can't see the specific situation of your phone remotely, if the problem persists, we recommend that you take the time to go to your local Lenovo after-sales service center and let the engineer help detect, calibrate and solve it. For related return and exchange issues, the staff needs to determine whether you meet the conditions, please understand.

You can log in to the official website to check the address.

Yes, 7 days for return and 15 days for replacement.

Hello, it is recommended that you back up the important content in your phone and restore the factory settings for testing;

If not, it is recommended that you go to the nearest Lenovo mobile phone customer service center for testing and solving.

Lenovo mobile phone service outlets query.

Hello, you can check whether screen rotation is turned on in the settings, if it still doesn't work, you can back up the data, restore to the factory state and try it.

If you don't find the plan you need, you can call 4008188818 to consult a mobile phone engineer.

I hope the above reply is helpful to you and I wish you a happy life!

Let's see if the automatic induction is turned off in the settings.,If not, it's broken.,Take it and fix it.。

Ay! My gravity induction is good and bad, and I can't get it myself, so I can only find after-sales service! Most of the Lenovo A820's gravity sensors are faulty

Other questions can also be compared in the two forums, the idea forum.

Think Forum.

Dear users, hello!

I'm sorry to affect your use, if the gravity sensor of your Lenovo product fails, please confirm whether the gravity sensor switch of your machine is turned on, and the check path is: System Settings - Display - Check "Auto Rotate Screen" to turn on.

1.It is recommended that you restart your device for observation.

2.It is recommended that you use the testing center in the "Le Service" software to detect the gravity induction, and if you detect any abnormalities, please send it to the repair site in time;

3.If you can't achieve the effect of flipping under individual system pages or program pages, it is not excluded that it is caused by system definition or program compatibility, and it is recommended that you try the gravity sensing function on the gallery or browser page;

5.If the current software version of your system is Lenovo A820 S138 130419 or earlier, and there is a new version that can improve this problem, it is recommended that you go to the after-sales service point to upgrade the software or upgrade through the path "System Settings - About Phone - System Update" (**The upgrade requires a lot of traffic, it is recommended to use a wireless LAN to operate).

If the above operations cannot solve the problem, it is recommended that you go to the Lenovo maintenance site for inspection and maintenance in time.

Inquire about authorized maintenance sites on the official website.

Hello, it is recommended that you back up your mobile phone data, take it to the Lenovo service station, and let the engineer carry out the relevant testing for you, you can consult with the engineer for specific matters.

Mobile phone service station inquiry.

First of all, you go to System Settings - Display and confirm if the "Auto Rotation" feature is turned on.

If the auto-rotation function is turned on and still fails, it is recommended that you go to System Settings - About Phone - Version Information, if the current software version is Lenovo A820 S138 before 130419, you can improve it through system upgrade. Upgrade method: Connect to wifi, enter the system settings--- about mobile phone --- system update.

The mobile phone system goes back to the original and tries once.

There's a problem with the phone's gravity sensing, definitely a problem.

Re-calibrate the gravity induction, the volume button + power button to enter the correction mode (press the volume button first) and select GS correction.

If the hardware is not broken, you can flash the phone and try it.