Zhongtong Express has been sent for two days, why is there no logistics information?

Some merchants only fill in a single number, the goods have not been given to the courier company, generally to the courier company will have news, you have to ask the merchant.

Domestic express delivery, international express delivery (except for the franchise business of the above postal enterprises), engaged in sea, aviation, land international cargo transportation, warehousing services, handling and unloading services, domestic cargo transportation, corporate image planning, marketing planning, public relations activities planning, enterprise management consulting.

From October 1 this year, the express cost adjustment mechanism will be launched to adjust the express delivery cost from the whole country to Shanghai, and the specific cost adjustment range will be implemented by the local service outlets according to the guidance and suggestions of the headquarters and in combination with their actual conditions.

On the evening of September 21, 2018, Zhongtong Express.

According to the announcement, based on the development status and trend of the express delivery industry, in order to further maintain service quality and improve customer satisfaction.

Business information consulting, chain management, machinery and equipment leasing, sales of machinery and equipment, mechanical and electrical products, electronic products, communication equipment, clothing, shoes and hats, office equipment and supplies, design, production, and release of all kinds of advertising. [For projects subject to approval in accordance with the law, business activities can only be carried out after approval by relevant departments].

<>2. After entering the main interface, select [Discover] below, and click the [Mini Program] column to enter.

<>6. Finally, you can [query the logistics information of Zhongtong Express under the name of the mobile phone number]. In this way, you can successfully use your mobile phone number to query the information of Zhongtong Express.

If you are the consignee, shopping online, two days, there is no logistics information, it means that the express has not been sent yet, you should contact the merchant's customer service in time to ask. If you are the consignor and there has been no logistics update for two days, it means that your express has not been sent out, and you should hurry up to the express outlet with the invoice at the time of delivery.

The biggest possibility is that this courier is not yet available. It's still at the courier station, and the shipping hasn't started yet. The courier has not uploaded your courier information to the contact, or there is a problem with network synchronization.

If your courier has no logistics information for two days, you can contact the courier to help you register on the intranet, and then your courier will give you priority to your local express company. If the seller gives you the express delivery without a flow status, you can contact the seller directly, it may be caused by the seller's lack of stock, and there is no flow information.

This is that your tracking number has not been entered into the system, that is, the express delivery point has not really started to transmit your tracking number, and you can urge the delivery point to send the items to the logistics company as soon as possible.

This situation exists in the express delivery to the merchant, and the merchant uploads the express tracking number to the system, but in fact, does not contact the express delivery to send the express delivery.

In fact, it is a kind of false delivery, if you buy it on a certain platform, you can complain to the merchant.

Recently, there is also a possibility, that is, because of the epidemic, there are some places where the express delivery cannot be sent, and there is a situation where the express delivery cannot be sent.

Your so-called lack of logistics information may just be that the order number has come out, but the thing has not been sent away, and the logistics information cannot change accordingly. Or the thing has been sent away, and the logistics information has not been updated. If you really have any questions, you can call ** to consult the corresponding courier company.

There is no logistics information explained by the express delivery, the express delivery is not delivered, or the seller gives you a false tracking number, you can contact the seller to inquire about the specific situation.

Express delivery has: far and near!

The nearest one will be delivered soon.

Express delivery usually takes 3 to 4 days.

Zhongtong Express has been sent for two days, and there is no logistics news so far. It is recommended that you contact the pastoral outlet, is it not sent? If it has been sent, then the logistics information is not updated in time.

If the information is interrupted, it proves that the goods are backlogged or lost, and if they have been in a state of non-collection, it proves that the goods have not been sent out at all.

There is no logistics information, which is generally caused by the delay in updating the information, which can be checked again after a period of time, or you can consult the customer service of the courier company.

It may be that the courier has not been scanned and transported, or it may be that the courier number is wrong, if it has not been updated for a long time, you can contact the sender to inquire whether the tracking number is wrong or contact the courier customer service.

If you are a buyer, you can contact the seller and ask him to help you contact the courier customer service to inquire about the situation. If you are a seller, you can directly contact ZTO's customer service to inquire about the situation.

It may be that the package has not been scanned or the tracking number has been filled in incorrectly, if it has not been updated for a long time, you can contact customer service to deal with it.

Zhongtong Express has been sent for two days, why is there no logistics information? Then don't participate, see why the merchant ships to you, but he has no logistics information, can you query it?

1. Check whether the order number is wrong.

2. Inquire and try again at another time.

3. Contact the merchant.

4. You can import the order number into the express batch query master to refresh the logistics information.

If you can't find any logistics information, and it's not stuck somewhere. There are several possibilities:

1. The sender did not deliver the goods at all, but only gave an empty order number, so naturally there was no logistics information. In this case, you can check with the sender to see if the goods have indeed been shipped.

2. The receiver lost the express after receiving the parcel, resulting in the express delivery not arriving at the express delivery point and no scanning record, so there will be no logistics information. In this case, you need to contact the sender and let the sender communicate directly with the courier company to solve the problem.

3. The sender has prepared the goods and notified the courier company to pick up the parcel, but there is no logistics information because the pickup time has passed (for example, the general courier company will not pick up the parcel after 18:30 in the afternoon).

In 2017, the annual parcel volume reached 100 million pieces, a year-on-year increase, which has been higher than the average growth rate of the industry. As of December 31, 2017, Zhongtong had about 29,000 service outlets, 82 sorting and picking centers, more than 9,500 network partners, more than 4,800 long-distance vehicles, and more than 2,000 trunk transportation lines. As of November 2017, the coverage rate of townships and towns in the districts and counties above the network has exceeded that.

Generally, the logistics information is not updated because there are many goods at the site and the sorting time is too long.

Zhongtong Express has now become the largest and fastest-growing express company in China. In 2019, Zhongtong Express continued to maintain a steady development trend, achieving a year-on-year business volume of 100 million pieces, a year-on-year increase, higher than the average growth rate of the industry. The market share increased by one percentage point from 2018 to:

The profitability level maintained sustained and stable growth.

Express Frequently Asked Questions.

1. Express delivery is slow.

In international shipping, this is most likely to happen because the sender does not prepare the goods and there is a delay in the delivery time.

2. The package has been picked up, but the package cannot be found online.

3. The express stop site does not move.

In international express mail, the possibility of this situation is because the export of the express requires customs declaration action, and then the express company has not received the outbound customs declaration materials, so it is waiting for the materials to be in place.

First, the courier company's system has not been refreshed.

Second, the express did not follow up the logistics information in a timely manner.

Third, the express is still on the way, and it is not time to update.

Fourth, the pieces have arrived, and the information is still the same. I've come across it too.

I also often encounter it, and even encounter 2-3 days without updates, and in the end, a lot of information is updated at once, it's okay.

ZTO is really one of the most garbage courier companies I've ever seen.

You can call ** to the logistics customer service.

Products & Services

Timeliness. Next-day delivery: Express delivery service that receives and delivers within the specified service scope and delivery time, and promises to be delivered before 24 o'clock the next day.

Two-day delivery: Received within the designated service scope and delivery time, and promised to be delivered before 24 o'clock the next day.

Three-day delivery: Pick up and send within the specified service scope and delivery time, and promise to pick up + 3 days before 24 o'clock.

Value-added services. Door-to-door pick-up: a comprehensive service that collects the express mail at the designated place according to the customer's instructions and sends the express mail to the designated recipient.

Pick-up: According to the sender's instructions to the designated place to collect the express mail, and deliver to the designated destination service.

Fresh delivery: "Fresh delivery" is a delivery service launched by Zhongtong Company that is different from "ordinary parts", mainly for fresh food, fruits and other products with high timeliness and safety requirements. Through the reminder of pickup, transfer and delivery, the product will be transferred to the next link as soon as possible, and the entire delivery process will be completed at a faster speed.

Cash on delivery: In accordance with the requirements of the transaction agreement between the sender (seller) and the receiver (buyer), the sender is provided with the service of carrying and delivering the goods at the same time, and collecting the payment from the sender on behalf of the sender, and returning the payment to the sender at the agreed time.

Collect and pay: The cost of logistics transportation is borne by the recipient, and the cost is paid to the express shipment of the logistics company after the arrival of the goods.

Signature return: It refers to a value-added service that returns various documents such as receipts, delivery orders, receipt lists, invoices and other documents to the sender within the specified service time after the recipient's signature and confirmation at the request of the sender.

Insured price: According to the customer's requirements, the insured fee will be charged to the sender in accordance with the provisions of the contract.

The above content reference: Encyclopedia-Zhongtong Express.

1. It may be that the logistics information has not been updated. The courier may have been on the way to delivery, but the information has not been updated, and the previous logistics information has been given.

2. Because there are too many express items and need to be delivered in batches, they are parked in one place for several days without logistics information.

If you are the sender, you can go to the express outlet with the express bill to check what the situation is, and if you are the recipient, contact the seller as soon as possible, so that the seller can help you check what the situation is.

Either you just call ** to find the courier yourself, and let the customer service help you deal with it.

Either find the sender and let the sender find the courier customer service to deal with it.

Anyway, generally speaking, only the recipient or sender can go to the courier customer service to solve the problem.

The courier customer service will ask you to tell him the tracking number or the address ** number, so that he can help you verify. , or a query to see what the problem is.

If you want to know what the situation is early, just find the courier customer service yourself.

Hello, it may be that the courier is lost, then there will be no logistics information, you can contact the merchant to deal with it.

Call ** to the customer service of Zhongtong Company, and the customer service will handle it.

This consideration may be lost, it is recommended that you can find the side that sent the courier or contact their manual customer service for consultation.

There are many reasons why the logistics information of Zhongtong Express cannot be found, and the common ones are: 1. The operation process of the express company is slow. For example, due to receiving, sorting, packing, etc., the express mail is not scanned into the system in time.

2. The system update is slow. The system information is updated slowly due to problems in the information system. 3. There is a problem with the system data.

Due to the server of the information system, the information cannot be presented on the query platform in time. 4. The wrong input of the tracking number will also make the information inaccessible. 5. The query method is incorrect.

Generally, the customer service inquiry of the express company or the official website inquiry is more punctual. The methods are: express official website query, comprehensive query platform query, query method through express query interface (API), mobile client query, mobile phone SMS subscription.

If the logistics information of a product you bought has not been updated, the first possibility is that there is no technical management at all, and the second possibility is that the express delivery is lost, or there is a problem in the first place.

Express delivery has not been able to find the logistics information, there are the following situations.

1.The sender just gave you the tracking number, but the goods were not sent.

2. The goods have been sent, but the express delivery has not been scanned to stop it, so the logistics information cannot be found. 3. There is also a situation that the single goods are lost and the scanning is not successful, so the logistics information cannot be queried. However, this will be less common.

The above two types are more common.

It is very likely that the seller sent the order number, but it was not delivered, and the courier did not come to pick up the goods, for example, there was no delivery today, and when you go to check again tomorrow, there is no logistics information, because the express delivery did not receive the goods at all, so you still can't find the logistics information the next day.

Hello, if you can't find the logistics information, please check with the seller whether the waybill number is correct? and the seller to determine whether the logistics have been dispatched. Or in the case of the correct tracking number, call the ** of the logistics headquarters of Zhongtong for inquiry.

If your courier has not been able to find the logistics information, it is recommended to contact the seller in time. Or send a courier. It may be due to the seller's special reasons that the goods are not delivered to you, so the logistics are displayed without being updated.

If your delivery shows picked. But there is no logistics status. In this case, the delivery has not yet been delivered.