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I have used Shenyang Yuantong, a pair of shoes to 20 yuan poor service attitude, indiscriminate charges after the shoes handed over to them, half a month has not been delivered, the result of a question, kf said that the shoes are back, because the receiving address does not have their site, this is their mistake, but they resolutely do not refund the freightThis is cheating us out of our money YTO Company is a ** company.
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Dizzy, don't use it indiscriminately, and it's still not a problem if it's expensive to send a home-based delivery. Everyone is in business, and there are people who push customers out. You must have been the one who played the trick first.
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If you use YTO's service, you will definitely regret it, their employees are not responsible at all, whether you are in the delivery range or not, they are to let you pick up the goods, no one picks up the rights ** (played n times a day), their employees take the initiative to complain to you**Let you complain, do you dare to use it?
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YTO is OK, the noodles are expensive, the cost seems to be a dollar, if you want to serve well, you can only find SF.
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**Not expensive - relative to other couriers, you can negotiate the price, but the after-sales is not very good.
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Not high with ** shipping rates on the timeliness viewer on OK
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Service**: 95554, 021-69777888.
Founded in May 2000, YTO Express (hereinafter referred to as YTO Express) has become a large-scale enterprise group integrating new express logistics, new technology, new retail and other business sectors, as well as air freight and domestic and international coordinated development. On October 20, 2016, YTO Express took the lead in the industry and successfully listed (. YTO Express is ranked among the "Top 100 Private Enterprises in China's Service Industry".
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YTO Express customer service 95554.
After dialing **, you will hear the following: "Send express to find YTO, welcome to call YTO Express." Please press '1' to place an order, press '2' for express inquiry, press '3' for complaints and suggestions, and press '5' for customer expressions that are not raised" At this time, I did not hear the option of manual customer service, don't be in a hurry to hang **, wait patiently for a while.
The main work of YTO Express customer service is not difficult, and the specific work content (including ** work) is as follows:
1. Answering and dialing customers is the most basic work of customer service in the express delivery industry, mainly to contact customers to pick up goods or answer customer complaints and express inquiries. For customer feedback, it is necessary to deal with the problem express in a timely manner, urge the driver to send the piece, track the express, etc.
Second, express delivery** This is the main work of YTO Express and all customer service personnel in the express industry. **It is based on the type of item in different provinces**. For example, the unit price of goods in Jiangsu, Zhejiang and Shanghai is 6 yuan, and the renewal fee of more than one kilogram is 1 yuan per kilogram, and the document is 10 yuan.
This ** is adjusted according to different prices in different regions.
Based on the current division of the work area, the company will have a ** list, as long as you are familiar with the first weight ** and the second weight ** and the insurance rate of each province, you can be very coarse and clear to talk about the customer**.
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The official YTO Express numbers are -69777888 and 400-609-5554. According to the information released by the official ** of YTO Express, it can be seen that the -69777888 is its national unified customer service electroosmosis number.
In addition, according to the information released by the official ** of YTO Express, the above 400-609-5554** number is the international tracking ** number of YTO Express.
1. YTO Express (hereinafter referred to as YTO Express) was founded on May 28, 2000, and has now developed into a comprehensive logistics service operator and chain integrator integrating express logistics, science and technology, aviation, finance, commerce and trade.
2. YTO Express always adheres to the tenet of "customer requirements, YTO mission", people-oriented, customer experience as the center, and "safe, fast, convenient and reliable" as the pursuit, and strives to build a quality YTO, science and technology YTO, green YTO, and Deshan YTO, and build a YTO chain network ecology.
3. As of December 2020, YTO Express has more than 4,600 branches, more than 70,000 service outlets and terminal stores, 133 various transit centers, more than 450,000 employees, and the express service network covers 31 provinces, autonomous regions and municipalities directly under the central government, and cities above the county level have basically achieved full coverage.
The above content refers to YTO Express - homepage.
YTO Express - Enterprise Brief Collection Search.
It is recommended to complain in writing to the Municipal and Provincial Postal Administration, the results are very good, there will be a return visit, if a company receives more complaints to a certain amount, it will affect their evaluation and annual review! It is recommended that you stand up... Because the courier is so nb, I can't stand their attitude and the speed at which we make money!!
Generally speaking, the timeliness of YTO is basically controlled within 48 hours, sometimes because of the large number of air parts in other provinces, there will be flight delays or shuttle delays due to the weather, like now close to the end of the year is the peak period of express delivery, the company will have a burst situation, so the timeliness will be delayed. >>>More
If there is no signature for this item, you contact the seller in time, and then ask the seller to contact the courier company in time (they have a customer relationship), and change the address to Zhumadian without changing the express order (YTO can do the address change internally), and there is no need to make payment. If you change the express order from Qingdao to Qingdao, it will take 25 yuan. This item of yours must be overweight, ****25 is normal.
Normal, YTO is good at doing this kind of thing, and it became a fatal courier a few days ago. Generally, they only pay you 5 times the courier fee. There's no way, choose another courier in the future, there have been too many accidents in Yuantong this year.
Yes, just in the small park, the labor market has been going west, south of the road, YTO and Shentong are not far away I hope it can help you But if you need it, I recommend you to use YTO Express, YTO service number, fast! Shentong is not very good, and it is very slow!