Samsung Note4 can receive text messages but cannot send text messages

If your phone can't send text messages, we recommend checking to see if you can make and receive calls**. If not, please check whether the signal of the machine is stable and whether the phone bill is sufficient. If the phone is receiving and calling** normally, but cannot send text messages, it is recommended:

1.Check whether the information center number is correct (please contact the local network operator for the information center number, the telecom card does not have the information center number set)2Try to change another SIM card.

3.Check if the machine has firmware system update push notifications, and if so, please upgrade your phone to the latest version. 4.

If it doesn't work, please back up the data in your phone (contacts, multiple files, etc.) and restore the machine to factory settings. If the problem persists after the above operations, please bring the purchase invoice, warranty card and device to the Samsung service center for inspection.

Hello dear Samsung users:

Based on your description, please do the following:

1. Restart your phone and clean the SIM card and SD card.

2. Check if you have sent a lot of text messages before? If so, it may be that the SMS function has been shut down by the operator, and this kind of SMS will all fail, and you need to call customer service ** to find a manual customer service to help you open it before you can continue to send.

3. It is recommended that you change your phone again to test whether it is a fault caused by your mobile phone or a problem with the SIM card.

4. After backing up important data, restore the factory settings.

5. In order to solve your problem faster, it is recommended that you bring the purchase invoice and the three-guarantee certificate to the local maintenance station for testing.

1.If the SMS number is set incorrectly, please re-enter the correct SMS number.

2.No signal or low phone battery;

3.If the system is busy during peak SMS sending periods during holidays, we recommend that you try again later or avoid peak sending periods.

4.The format of the sending is incorrect. If you send a text message to a PHS user, you need to add the area code before the number;

5.The SMS was sent for more than 24 hours;

6.The phone has blocked the SMS sending function;

7.Being blacklisted for SMS;

8.insufficient balance of numbers;

9.The SMS inbox and sending box are full.

If the above reasons still cannot be solved, you can contact the local customer service or go to the business hall to confirm whether to activate the SMS function, and hand it over to the staff to deal with.

Here's how to deal with your phone not being able to send text messages:

1.You can change your phone to see if you can send and receive text messages.

2.If you can send and receive text messages, it is recommended that you insert the card into your mobile phone again and send a text message to yourself to check if you can receive it.

3.If not, it is recommended that you check if there is a problem with the SIM card;

4.Check whether the SMS center number is set correctly.

5.Bring the mobile phone card to the local business office to test or replace the mobile phone card.

Hello dear Samsung users:

Comments, suggestions, complaints, please click: