Samsung Note4 can t be charged

Hello dear Samsung users:

Based on your description, it is recommended that you try the following:

1.Shutdown charging test.

2.Replace the charging position to rule out intermittent contact caused by poor contact with the socket.

3.If conditions permit, replace the spare charger for testing. Or send it for repair and testing.

4.When the phone is turned on and charged, if the mobile phone is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling it.

5.Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress and debris that cause poor contact between the charging interface of the mobile phone and the charger, if this situation is recommended to be repaired as soon as possible.

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

I used it for half a year, and this situation also happened, and I went to the customer service center to test that the charging interface was burned.

Bring all the proof of purchase to the after-sales center.

Mine is the same way, are you okay, for what reason.

If the Samsung Note4 phone cannot be charged, it is recommended to check it firstCharging equipment, batteries, system programsFor more information, please refer to the following troubleshooting steps:

Step 1: Use the original charger and data cable to connect to the power supply for charging.

Step 2: Turn off the battery and use a cotton swab to clean the battery contacts and the charging port of the mobile phone.

Step 3: Back up your data and factory reset the machine. Method: Settings - Reset - Factory Reset - Reset Device.

Important: A factory reset will erase all data from your phone, please back up important data in case of loss

As shown below: 1. Under the standby page, click and select [Settings].

2. Swipe up on the screen and tap [Backup & Reset].

3. Click [Factory Reset].

4. Click [Reset Device].

5. Click [Delete All].

If the above methods do not solve the problem, please bring the purchase invoice, repair card and machine to the Samsung service center for inspection.

The phone cannot be charged, it is recommended to troubleshoot and deal with it according to the following operation methods:

Step 1: Use the original charger to connect to the home power supply for charging.

Step 2: Replace the power socket to try or replace a pair of data pants to connect the charger to charge.

Step 3: Turn off the battery and remove it, use a cotton swab to clean the battery contacts and the contact points where the phone connects to the battery. Reinstall the Biyan battery and try to charge it again.

Step 4: If possible, replace the battery or try to charge it with a cradle.

Step 5: If the phone can be turned on normally, it is recommended to back up the data in the phone (such as contacts, multiple files, etc.) and restore the phone to factory settings.

Method: Go to Settings - Backup & Reset - Factory Reset - Reset Device. Once the operation is complete, the machine will automatically restart.

In the standard mode of hand sterling silver, tap [Settings].

2.Swipe up on the screen and tap Backup & Reset.

3.Click Factory reset.

4.Click Reset device.

5.Click Delete all.

The phone can't be charged, it is recommended to try it as follows:

1.Some machine batteries are removable, it is recommended to turn off the machine and take out the battery, and use a cotton swab to clean the battery contacts and the contact points where the phone connects to the battery. Try charging again after reinstalling the battery.

2.Use the original charger to connect to the home power source for charging.

3.Replace the power outlet, try or change a data cable to connect to the charger for charging.

4.If the phone battery supports disassembly, it is recommended to replace the battery or use the cradle to charge it.

5.If the phone can be turned on normally, it is recommended to back up the data in the phone (such as contacts, multiple files, etc.) and restore the phone to factory settings.

If the problem persists according to the above methods, please bring the purchase invoice, repair card and machine to the Samsung service center for inspection.

Check whether there is a problem with the charging port of the mobile phone, if it still does not charge after changing the plug and data cable, then go to change the mobile phone socket. Sometimes the current of the charging head you buy is less than that of the original configuration, but this situation is rare.

There are many reasons why the Samsung Note4 charger won't charge. For example, the charger, the battery problem. Here are a few things you can refer to.

1.The phone system is malfunctioning, so there is a problem with the battery level. You can directly shut down and restart, and the power will return to normal.

2.Faulty charger. You can try it with a different charger. If it can be charged, it can be concluded that the charger is faulty.

3.The charger and the phone are in poor contact. The charger is not plugged in. The solution is simple, it is to switch sockets back and forth.

4.There's a problem with your phone's battery. When you find that the charger and mobile phone system are not faulty, focus on checking the battery.

How to deal with Samsung Note4 charger not charging:

First of all, the phone system malfunctioned, so there was a problem with the battery level display. This kind of problem is the easiest to solve, you can directly shut down and restart, which is equivalent to data refresh, and the general power display will return to normal.

Second, the charger is malfunctioning. This malfunction is the main reason why the phone cannot be charged. So how to judge the quality of the charger.

It's actually very simple, try it with another charger. If it can be charged, then it can be concluded that the charger is faulty.

Thirdly, the charger and the phone are in poor contact. This is also a common situation where the charger is not plugged in properly due to carelessness on the part of the phone user. The solution is simple, it is to switch sockets back and forth.

Clause. Fourth, there is a problem with the mobile phone battery. Generally speaking, it is rare to have problems with your phone's battery. But once there is a problem, it is a big problem and must be taken seriously.

Therefore, when it is found that the charger and mobile phone system are not faulty, you should focus on checking the battery. If you find that the battery is swollen, then it means that there is a problem with the battery and you must stop using it immediately.

Clause. Fifth, there are quality problems with the mobile phone itself. If you buy a copycat phone, then there is a high probability that the mobile phone will malfunction. If it is a brand machine, it needs to be returned to the original factory for processing.

According to your description, according to your description, the charging recommendations for your newly purchased mobile phone:

1. Charge for 2-3 hours after the first three full charges, and then use it after each full chargeNote: Do not charge the battery after the power is completely exhausted, it will affect the battery life.

2. Do not use the mobile phone for a long time during the charging process, please wait for the charging to be completed before using and operating the mobile phone.

Here are a few tips for using your phone's battery:

1. Do not over-discharge. When the device prompts "low battery", it should be charged; Charging is not until the device is automatically turned off, and the battery has been over-discharged. This can affect battery life.

2. Do not overcharge. When the charger gives a full charge, it should be unplugged. Now the charger generally has a full self-stop design, it doesn't hurt to take off the battery from the charger for a short time, but leave the battery on the charger for a long time, and the grid voltage rises in the middle of the night, and the charger that has stopped charging will continue to charge after the voltage rises, causing the battery to overcharge.

This can affect battery life.

3. If the battery is not used for a long time, it should be charged to 60%, stored separately in a cool and dry place, and replenished every other month.

Hello dear Samsung users:

Based on your description, it is recommended that you:

1.Operation method: Settings-Power Saving-Fast Charging is checked.

2.Requires the use of an original charger.

3.The phone is on a black screen or powered off.

4.Backup phone data and factory reset attempt.

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