I m in Lin an, and my phone screen is broken, what should I do?

If you are using a Huawei mobile phone and the screen is accidentally broken, according to the provisions of the Three Guarantees Law, the product damage caused by accidental factors or human behavior is not covered by the warranty, you can learn the following information:

1. Preferential policies for service and maintenance.

1. If you have purchased the Broken Screen Service Treasure and the mobile phone is still within the validity period of the Broken Screen Service Warranty, you can replace the screen once for free, click the rights and interests to confirm it.

2. If you have purchased the Huawei CareFree Service and your phone is still within the validity period of the Huawei CareFree Service, you can replace the screen twice at a low price and click Query to confirm.

3. If your mobile phone is only broken on the outer glass, and the touch and display functions are normal, you can click "Huixiu Fixed Price" to see if your model can participate in the event.

4. If you visit the store for maintenance during the Huawei Service Day, you can enjoy free labor fees.

Enter the mobile phone dialing function interface, enter *, and the interface will automatically display the SN number of the device.

2. Inquire about screen maintenance**.

1. Official website inquiry: click on the spare parts **query, enter the mobile phone model to query the screen components**.

2. Service APP inquiry: open the "service" APP, enter the quick service, you can query the spare parts ** and maintenance methods, including appointment service, on-site maintenance, repair service, door-to-door service (it is recommended that you back up your mobile phone information in advance before maintenance, WeChat QQ and so on need to be backed up separately).

3. Suggestions for daily use.

1. It is recommended that you use a special protective case for Huawei mobile phones, and try to avoid the phone slipping during the usual use of the mobile phone.

2. You can also paste tempered film to protect the screen.

3. It is recommended that you purchase the Broken Screen Service Treasure or Huawei Worry-Free Service (policies may vary in different regions).

Many times the screen is broken to repair the mobile phone, many repair masters will say that the internal and external screens are all replaced, in fact, this is not the case, the mobile phone screen is broken in the following situations.

1.It's just that the outer screen is broken.

The touch of the inner screen is normal, and the picture has no impact in the slightest, and does not affect our mobile phone experience, at this time, only replace the outer screen of the mobile phone, which can generally save more than 50% of the cost.

If the maintenance master tells you that the internal and external screens of this mobile phone are integrated, and you can only replace the whole if you want to replace it, then I strongly recommend that you change to a repair shop, Huaqiangbei can even assemble the iPhone, what is the difficulty of disassembling the inner and outer screen of the mobile phone?

2.It's just that the cable is broken.

The inner and outer screens of the mobile phone do not seem to be damaged, but there are some vertical colored lines on the screen, which are basically broken by the cable of the mobile phone.

Changing the cable is basically dozens of dollars,Don't be fooled into changing a full set of screens,If you can't keep it, people will charge your screen money,Just change the cable。

3.The inner and outer screens of the mobile phone are all shattered.

The inner screen of the mobile phone has obviously been broken, and there is already colored ink flowing out, so at this time, the overall screen is basically changed steadily.

But if your outer screen is intact, although the probability that the inner screen is broken and the outer screen is intact is relatively small, remember that you still only need to replace the inner screen, and the outer screen does not need to be replaced at all, which can also save about 50% of the cost.

Knowing these few little knowledge, if the mobile phone screen is broken in the future, ask in advance when repairing the mobile phone**, don't wait to be slaughtered.

The mobile phone screen is broken and can't be displayed, so you can only change the screen, replace it according to some after-sales service points related to the mobile phone brand, or you can know it after testing according to the state of this screen.

1. Prepare glass glue, plastic scraper, and ultraviolet lamp.

2. Turn off the phone and apply the glue to the broken screen.

3. Use a scraper to spread the glue evenly, irradiate the screen with an ultraviolet lamp for 10-15 minutes, and wait for the glue to solidify.

In this way, the broken place of the mobile phone screen will be fixed, have netizens learned? Shed caution.

If you use a vivo mobile phone, please bring your mobile phone and purchase voucher to the guest cavity wheel household service center for testing and processing, customer service center address: enter the vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to inquire about the address of the customer service center, it is recommended to call the customer service center in advance to confirm relevant matters and understand the working time, so as not to delay the time of Bao Ma.

The mobile phone is not a drop-resistant product, and the damage caused by different falling heights and landing angles may be different.

If you use a decent spine vivo mobile phone, you can bring the mobile phone and purchase voucher to the customer service center in time for testing and processing, customer service center address: enter the vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to inquire about the address of the customer service center, it is recommended to call the customer service center in advance to confirm the relevant matters and understand the time to go to work, so as not to delay precious time.

Note: The equipment is not covered by the warranty, and it cannot be guaranteed or replaced with a new one.

If you are using a vivo mobile phone, it is recommended to bring your mobile phone to the local vivo customer service center for testing and processing, customer service center address: enter vivo official website vivo**app - my - service outlets or vivo official website web version - bottom - service support - service outlets query - select provinces and cities to query the address of the customer service center. It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.

Purple spots on the phone screen:

Generally, the mobile phone has been dropped or the mobile phone screen is broken due to other reasons, in this case, it is recommended to back up all kinds of data on the mobile phone, and send it to the mobile phone repair location for maintenance, it is really serious that it is recommended to replace the mobile phone screen, otherwise you can only change the mobile phone.

Also possible causes and workarounds:

1. Caused by the unstable voltage of the mobile phone battery.

Solution: Try replacing your phone's battery.

2. Caused by hardware damage to the mobile phone, such as damage to the display screen.

Solution: After-sales inspection and maintenance, replacement of the display.

Broken screen insurance, that is, mobile phone broken screen accident insurance, is a kind of insurance that came into being with the increasing popularity of smart phones, the original intention is to facilitate consumers and bring protection to consumers' rights and interests, but in the actual purchase, the resulting consumer disputes are on the rise.

There are mainly the following situations for such complaints: first, the merchant delays the replacement of the screen due to lack of stock, insufficient manpower, etc.; The second is that the merchant refuses to perform the contract on the grounds that the mobile phone was damaged and not sent to the designated place for identification within the specified time, the appearance of the mobile phone is worn, the screen leaks, and the insurance claims have been enjoyed many times.

Due to the different sales channels of broken screen insurance, there are mobile phone brand manufacturers to provide broken screen insurance, some through third-party platforms, and some directly from insurance companies. Consumers should consider their actual needs when choosing a purchase channel, if the mobile phone purchases broken screen insurance during the warranty period, try to choose this service officially provided by the mobile phone manufacturer, so as to avoid the warranty service being affected after the screen is replaced by a third-party merchant during the warranty period.

Secondly, before purchasing broken screen insurance, it is necessary to clarify the service scope of broken screen insurance, especially important terms such as insurance period, claim coverage, and exemption clauses.

At the same time, the industrial and commercial department should also remind businesses to fulfill the obligation of explaining clearly to consumers in their operations, so as to avoid disputes caused by unclear division of responsibilities afterwards.