How did Dangdang go from an old e commerce company to the edge?

As an old user of Dangdang, I would like to talk about two sentences purely from the perspective of customer experience.

In the past, every time I bought a book on Dangdang's website, I had deep doubts about whether the physical bookstore would survive. After all, the hardcover library that costs 70 yuan a set looks too powerful, especially because it also participates in 200-100 activities. In this situation, what is the use of a physical bookstore?

More precisely, can a brick-and-mortar bookstore sell it at that price? Okay, okay, the student who said that we were writing an advertorial for Dangdang sat down and rested first, and then he was going to scold his family, of course, we were not sent by Excellence, and the kind of article that thought this was a praise for e-commerce can be decisively forked. It's all criticism underneath.

At the moment of the festival, I bought two sets of children's books for the children in Dangdang, chatted about the festival scene, placed an order, used a coupon, and bought two sets of gift books for 100 yuan and waited for the express delivery to the door.

As a result, when the result is powerful, the next day to send a text message, yes, just send a text message, not the express door, when the order is placed on the day after tomorrow will be displayed. The text message said that because of the current activities, there are fewer people and more goods can not be delivered, and it will be one day later than the delivery time marked in the order. So, I received a large box of goods in the afternoon of the same day.

Said that it should be delivered tomorrow.,It's known as the goods that will be delivered the day after tomorrow.,Why did you come today?,This is the situation of Shenma?

What's even more embarrassing is that because of his trust in his Sensen, as soon as he received the text message of the postponement of delivery, he turned his head down and went to sleep with peace of mind. So you imagine how ignorant I was when I was woken up by the earth-shattering doorbell, and to add insult to injury, the personal order was to swipe the card, so hurry up, don't care about how unreliable his family is, first look for a credit card, so, after a lot of chaos, finally complete the receipt of the work, the black line in the personal heart, is really a black line into a river. In other words, although we are a state-owned brand, we are also a listed company in the United States, so can we do things reliably?

If the consignee goes out, is the courier swollen?

Therefore, those Western management scholars always shout that details are the devil, and details determine every thing, although this is extreme, but it cannot be said that there is no reason, to be precise, for Chinese enterprises, it is too necessary to make up for this lesson. Of course, it doesn't matter if you don't make it up, consumers will vote with money.

Summary. Dear, I'm honored to have your question The information that the teacher found for you here is: What is Dangdang's business model:

Dangdang is a B2C online retail company, the main products are books, audio-visual publications, products from all kinds of merchants and some private label OEM products. At present, its main sales channels are B2C e-commerce, Dangdang.com and some alliances, customers can purchase goods through the way of ordering, and choose to pay by payment or cash on delivery.

What is the model of JD and Tmall.

And what is the model of Dangdang and No. 1 store.

What are their advantages and disadvantages characteristics.

Dear, I'm honored to have your question The information that the teacher found for you here is: what is Dangdang's business model: "Dangdang.com is a B2C online retail enterprise, the main products are books, audio-visual publications, commodities in all kinds of merchants and some of its own brand Daqing OEM products.

At present, the main sales channels are B2C e-commerce Dangdang.com and some alliances, customers can purchase goods through the way of ordering, and choose to pay by way of payment or cash on delivery.

All questions.

At present, the sales link of Dangdang's retail business mainly relies on its ** sales / In addition, in a number of ** alliances, you can also buy Dangdang's products through the alliance's ** direct quarrel service.

Jingdong is a self-operated model, with its own warehouse, most of the products are operated by Jingdong self-file, and a small amount of resources are released to enterprises or other organizations. We can understand that Jingdong is a buyer, purchasing a large variety of products in all walks of the country and selling them themselves, and then delivering them to customers through Jingdong's strong logistics distribution, in logistics and distribution, Jingdong's self-management can be said to have a huge advantage.

Because if it is the No. 1 store, it does not need to go through the btoo model, and the btoo model is the model of the e-commerce platform. The No. 1 store is more suitable for vertical operation of OTOO is an online-to-offline operation, which will optimize the operation of the enterprise more reasonably and save the management cost of the No. 1 store.

There are other problems.

Tmall is also cooperating with the express company Rubber Fiber, and the check-in company chooses the express delivery imitated by Heliang Bend, but Tmall Supermarket has its own logistics. Jingdong is a logistics system that it has, not cooperating with express companies. Non-JD.com's self-operated stores are cooperating with express delivery companies.

Hello, Dangdang.com is a world-renowned comprehensive online shopping**, ** product categories include books, audio-visual, beauty, home, mother and child, clothing and 3C digital and other dozens of categories, including more than 800,000 kinds of books, audio-visual products in the library, more than 50 kinds of department stores, please understand, thank you.

Online shopping. Sell books, clothing, electronics, and more.

1. All on the same online platform:

Advantages: control the source of goods by yourself, and ensure quality and after-sales.

Disadvantages: Liquidity is pressed too much, and the reaction speed to the market is not fast (which is also the reason why Dangdang only makes books!). )

**The network is to use its own only platform, provided that you want to do the maximum will have the corresponding profit. But this method is mostly the best, and it is easy for professional first-class businessmen to steal the market, so there is a first-class shopping mall, so that there are both professional and amateur. In terms of credit, I have Alipay, credit first has nothing to say, and there is a credit evaluation system on the platform, so that buyers have a basis for judgment relatively speaking.

At present, this method is the best, the excellent network is to take the middle route, with the best business to supply, but it is its own name, but because the delivery is the first business, it is inevitable that there will be problems, and it is their own name, the problem becomes to bear their own burden, and there is no good countermeasure at present, the situation is average, not good!

All three modes have their own advantages and disadvantages!

Dangdang belongs to the C2B mode.

Advantages: efficiency and quality, monopoly position in the subdivided industry.

There are too many disadvantages, the subdivision of the industry is affected by piracy, can not play its maximum profit margin, the right way to choose, but this is China, it is recommended to diversify! The platform is single, the traffic is too low, and now it has been ranked in the first place in e-commerce.

Either you or buy a good platform and use its traffic to increase your profitability.

Don't let Yu Yu go public, how much can you circle with a market value of 500 million? Hehe, in today's e-commerce space,。。 Disorderly...

I think the books sent by Dangdang are a bit old.