What to do when a consumer s legal rights are violated 15

Updated on society 2024-04-05
11 answers
  1. Anonymous users2024-02-07

    You can negotiate a solution with the merchant; If the negotiation fails, they may request mediation by the local consumer association, or request the consumer rights protection department of the local administrative authority for industry and commerce to help resolve the issue, or file a lawsuit with the local people's court with jurisdiction.

  2. Anonymous users2024-02-06

    First of all, complain to the relevant departments, if you can't find it, call 12315, if it doesn't work, it depends on your courage, go to the Internet, publicize it in major forums, and tell you who you want to complain about.

    Hehe, as long as you can be noisy, maybe you will become famous quickly.

    Attention, don't deceive, to tell your truth, the fuller the better, the Internet is the best, anyone has the right to use this excellent tool.

  3. Anonymous users2024-02-05

    As long as the date of claiming the prize has not passed, the prize should be redeemed. There is no reason for the supermarket to find the manufacturer directly, and I think the manufacturer should give it. If the manufacturer does not give the payment, complain directly. But I think the manufacturer shouldn't be so stupid, and the reputation can't be ruined like this.

  4. Anonymous users2024-02-04

    If you care a lot about this action. I suggest that you go to the local industrial and commercial administrative department in time to go through the declaration procedures and make a complaint!

  5. Anonymous users2024-02-03

    Listen to me, don't reason with the mall, you probably won't get the prize, but they are afraid of playing tricks and trying to save face

  6. Anonymous users2024-02-02

    To file a complaint, call the Consumer Association at 12315 to resolve it.

  7. Anonymous users2024-02-01

    Call 12315 to complain.

  8. Anonymous users2024-01-31

    Complain directly to the local Administration for Industry and Commerce Consumer Association.

    Bring a complaint (including what happened and what you want to do).

    and purchase invoices.

  9. Anonymous users2024-01-30

    Retain evidence to complain to the Consumer Association.

  10. Anonymous users2024-01-29

    12315, otherwise what is the Consumer Association for.

  11. Anonymous users2024-01-28

    1. The catering industry is forced to charge a "tea table fee".

    "Tea table fee" originated from the unique morning tea culture of Cantonese people. Before dining, whether you drink tea or not, you pay a tea table fee ranging from 10 to 50 yuan per person, which has become a common practice in the catering industry in Guangdong. Consumer Councils in Guangdong have repeatedly carried out publicity and education for various catering enterprises, guided the industry to self-discipline, and made it clear that restaurants cannot be forced to charge "tea fees", but some "Cantonese" catering enterprises still have the phenomenon of indiscriminately charging "tea fees" after entering Wuxi, and few consumers know whether their consumer rights and interests have been infringed.

    2. The "overlord clause" in the standard contract

    When consumers apply for various types of membership cards, sign subscription letters, and service contracts, business operators often sign terms for consumers, which are pre-drafted by them and are not negotiated with consumers at the time of conclusion of the contract. Part of the content of this clause is legally defined as a standard clause, such as the expression "the final interpretation right belongs to this xx", which is an out-and-out "overlord clause".

    3. Restaurants are forced to "scan the code" to order.

    When consumers go to restaurants to eat, some restaurants do not provide manual ordering, or even on-site menus, and consumers can only pay attention to *** or small programs to "scan the code to order". Due to the complexity of smartphone operation, scanning the QR code to order food is not universal. The elderly and minors often need the assistance of others to complete the process of scanning the code and ordering food, and there may be personal information leakage and even payment security behind the "scanning code".

    4. Operators refuse to provide services.

    The consumer purchased the merchant's service in the first way, but when making an appointment, the merchant refused the consumer on the grounds that the number of appointments was full and exceeded the merchant's reception capacity.

    Whisper the Civil Code, otherwise you don't mind setting off everyone's atmosphere!

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