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1. If the opportunity allows; Restart the wireless router; See if you can solve the problem.
2. In Make sure your phone is within the wireless network coverage range, click "Scan" to refresh the wireless network list.
3. Connect the computer to the router through the network cable and log in to the management interface of the router.
4. In Wireless Settings - Basic Settings, the channel is between 1 and 11, the wireless function is turned on, and the router is restarted.
1. The unsuccessful wireless connection may be caused by incorrect settings of wireless password and other parameters. A new key entry attempt.
2. Please make sure that the wireless router does not have the wireless MAC address filtering function enabled; Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function.
Three: What should I do if the wireless connection is successful and I can't open the web page?
First of all, check whether the router is connected to the external network, log in to the router management interface, and look at the running status - WAN port status, if it is 0, please follow the router quick setup guide to set it again.
2. If the computer can access the Internet, the mobile phone cannot; Check whether the SSID number of the wireless router is in Chinese; If it is changed to letters and numbers; Mobile phones sometimes can't effectively recognize Chinese:
3. If the above cannot be solved: we set a static IP for the mobile phone
4. The wireless router supports between 15-20 wireless devices; When the maximum number of connected wireless devices is exceeded, even though you are connected to Wi-Fi;
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What should I do if my phone can't connect to wifi?
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1. Check whether the wifi password is correct.
It is recommended to click when entering a password"Eye icon"to display the password and make sure that the password is correct.
2. Reconnect to WiFi
Please go to Settings --WLAN, click on the wifi you need to connect to, and click"Forgot Network Forgot password"reconnect.
3. Check whether the wifi network is normal.
Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. At the same time, you can enter the router management interface to check whether there are special functions
Such as the number of connections limit, MAC binding, Internet time management, etc.
4. Reset this setting.
Back up the data, go to Settings - System Management - Backup & Reset - Reset Network Settings - Reset Settings, and then use View.
Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.
<> this operation will not delete the file or software, it will cancel the password and restore all settings, including: set wallpaper, unlock style, wifi, default open program, etc.
Note: Go to Cloud Service - Device Cloud Backup - Backup Data Type - System Data - Return - Back to Back Up Now to back up some system settings and desktop layout;
Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.
Find the address of the nearest customer service center and**. Note: In order to save valuable time, it is recommended to call the service center** in advance to confirm the service center's business hours, whether the spare parts inventory is sufficient, etc.
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If you can't connect to Wi-Fi with your OPPO phone, it is recommended to deal with it as follows:
1. If the secret backup code is incorrect.
1. It is recommended that you confirm whether the Wi-Fi hotspot name or password has been changed, and check whether the password entered is correct.
2. You can check the input method, distinguish between case and Chinese and English characters (half-width, full-width), and whether there is a space automatically brought in at the end.
2. If the network refuses to access if prompted.
1. If it prompts that the network refuses to access, it is recommended that you log in to the router background to check whether the MAC address filtering function is turned on.
2. If other devices connect to this Wi-Fi and have the same problem, the preliminary judgment may be that there is a problem with the Wi-Fi network, and it is recommended to try to change the Wi-Fi hotspot.
3. If there is no prompt, the network access is full, the connection is deactivated (network failure), and the connection is timed out.
1. The material of the protective shell itself has certain shielding and anti-interference characteristics, which will lead to poor or unstable signal on the mobile phone, it is recommended that you remove the protective case to see if it can return to normal;
2. It is recommended that you restart the router, turn on Wi-Fi again or restart your phone, and try to reconnect
1) Prompt that the network access is full: It may be because the number of Wi-Fi connections has reached the upper limit.
2) Message is disabled: It may be caused by the Wi-Fi network problem. Brother mill.
3) Prompt connection timeout: It may be because the number of Wi-Fi connections has reached the upper limit or the Wi-Fi has imposed restrictions on connected devices, such as MAC address or IP address restrictions.
3. If other devices connect to this Wi-Fi and have the same problem, the preliminary judgment may be that there may be a problem with the Wi-Fi network, and it is recommended to change the Wi-Fi hotspot.
4. Unable to obtain IP address.
1. If it prompts that the IP address cannot be obtained, it may be that there are too many users currently accessing, and you have to restart the router, reopen Wi-Fi or restart the phone, and try to reconnect;
2. It is recommended that you try to set a static IP, the specific IP address and gateway need to be set with reference to other mobile phones that have been connected to this Wi-Fi, and change the last two digits of the IP address to be different;
3. If other devices connect to this Wi-Fi and have the same problem, the preliminary judgment may be that there may be a problem with the Wi-Fi network, and it is recommended to change the Wi-Fi hotspot.
If the above methods cannot solve your problem, it is recommended that you bring your mobile phone and purchase voucher to the official OPPO service center for testing by professional engineers.
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1. Free public internet connections are not available.
1.Please enter the WLAN search interface, click or press and hold the WLAN network name, select not to save and then click to connect again, under normal circumstances, the phone will automatically pop up the verification page, follow the page prompts, and you can use it normally after completing the verification.
2.If the verification page can't pop up, you can do the following:
1) Close the browser and reopen it, click on any webpage and try again.
2) It is recommended that you enter " in the page address to see if the authentication page can be popped up.
4) Long press the Wi-Fi network, select Modify Network, check Show advanced options, and use the device MAC connection attempt.
3.If you still can't connect after successful verification, the number of public network connections may be too high, and we recommend that you use the mobile network temporarily.
2. Personal network connection is not available.
Reminder: Resetting network settings will reset all network settings, including Wi-Fi, mobile data network, and Bluetooth settings, and will not delete other data or modify other settings.
3.Power off and back on the router and try to connect;
4.Reset the router to factory settings, set it up again, and try to connect again (press and hold the factory reset button, please refer to the router manual for details).
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If you use a vivo mobile phone, the dregs can't connect to wifi, and the troubleshooting methods are as follows:
1. Confirm whether the wifi password entered is correct.
Confirm the English case and click the "eye icon" on the password input screen to check the password.
2. Reconnect to WiFi
Go to the phone settings - WLAN, long press the connected wifi, select "Forget Network", and reconnect the wifi.
3. Restart the router.
Disconnect the router from the power supply, power on again after an interval of 10 seconds, and wait for the road-burning beam to start up and connect to the carrier network (about 1 2 minutes is expected).
4. Check the router settings.
Check the router manual, enter the router settings interface to see if there is a restriction on connection, if it is restricted, you will not be able to connect to wifi.
5. Use other mobile phones around you to compare and test.
Use the comparison method to observe other mobile phones connected to the same wifi to confirm whether it is the wifi cause or the mobile phone reason, and you can also connect your mobile phone to different wifi (or personal hotspots) for comparison test. If other phones can't connect to wifi, it's a router or broadband problem.
6. Upgrade the system version.
The new version of the system has improved the compatibility and stability, optimized the performance, and entered Settings - System Upgrade (some models are: Settings - My Device - iQOO UI Version), you can view the system version information. If it's not the latest version, it's recommended to upgrade the experience.
7. Restore factory settings.
Abnormal system configuration information may cause failures, so we recommend that you back up important data and restore all settings.
Operation method: Enter Settings - System Management - Backup and Reset - Restore All Settings (some models are: Settings - More Settings - Restore Factory Settings - Restore All Settings), operate according to the on-screen prompts, the operation will cause the logged third-party software to need to log in again, but will not clear the **, ** and other files in the phone storage, please confirm that it does not affect the use of some third-party software before restoring all settings.
To avoid data loss due to abnormal operation, it is recommended to back up the important data of your phone first.
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1. If the mobile phone is not connected to other wifi, there may be software or hardware failures in the mobile phone, you can reset the mobile phone to the factory state to rule it out, or the mobile phone after-sales service center professionals will conduct a comprehensive test of the mobile phone software and hardware.
2. If the mobile phone is just a wifi can't be connected, it is recommended to use the following methods to troubleshoot: there is a software error in the operation of the mobile phone, cat, and wifi router, and it is recommended to power off the mobile phone, cat, and wifi router to restart.
3. Reduce the distance and physical obstacles between the mobile phone and the WiFi router to ensure good WiFi signal coverage quality.
4. Check whether there are too many people connected to the wifi or are watching, playing, or files, resulting in the overload of the wifi router hardware and the inability to respond to your networking requests.
5. Check whether there is a strong source of radio interference around the mobile phone and wifi router, which affects the quality of wifi signal transmission between the mobile phone and the wifi router.
6. Try to change the wireless channel of the wifi router.
7. Some older mobile phones do not support Chinese SSID (wifi name) well, it is recommended to set the wifi name to English, save the settings, and restart the wifi router to try.
8. Check whether the WiFi router configuration has network connection restrictions on the portable vertical machine or the WiFi router system firmware version is too old, and there is poor compatibility with the mobile phone, it is recommended to upgrade the WiFi router system firmware to the official latest version to try.
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You can troubleshoot by following these steps:
1. Confirm whether the wireless function is turned on, and turn the wireless function on or off through the shortcut key (hotkey).
2. Confirm whether the wireless network device in the device manager is abnormally started - > console - > device manager and check"Network adapter"Whether there is an exclamation mark or notThe green box in the figure below is a normal network card, and the exclamation mark in the red box is an abnormal network card.
3. Open the Network and Sharing Center for troubleshooting.
If there is no exclamation mark in the device manager, the network card should be normal, and the problem may be caused by system settings or other network devices.
Start - > Control Panel - > Network and Sharing Center, enter the Network and Sharing Center, and you can see the basic network information.
If an exclamation point or X appears, you can click to perform the built-in network troubleshooter in Windows.
4. Reset the network settings to the default value.
Start - > search process and file input"cmd"Press Enter and click cmd to execute.
Type netsh winsock reset and press enter<>
You need to restart your computer.
If you cannot connect to Wi-Fi, turn off and on the Wi-Fi switch to try to restore it. There is a temporary failure in the system that may cause the hotspot to not be searched. It is recommended to be closer to the router (3-5 meters) and scan it again. Distances that are too far away may result in the hotspot not being searched. >>>More
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