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Courier company business operation process.
1. Determine and make an appointment for the date of the items to be expressed.
2. Organize items, make a list of items, and pack packages (our company can pack and provide materials for free, and make an appointment in advance).
3. Prepare the recipient's information, including the recipient's name, address, **, etc.
4. Call our operator (hereinafter referred to as A) and inform the destination country and city, listen to ** to confirm that we agree to provide services by our company.
5. Our company arranges the recipient (hereinafter referred to as B) to collect the parcel at the door, and the customer provides the information of the receiver to fill in the parcel consignment documents and submit the list of items for customs declaration, and the two parties confirm the weight and settlement, and B provides the settlement bill and parcel tracking number.
6. B returns to the company, the package is handed over to the export department (hereinafter referred to as C) and the handover list is handed over to B after being signed by C, and the C department begins to operate the order, distribute the export, and track the whole process.
7. B will hand over the handover list to A, and A will inform the customer that the package has been collected to the company.
8. The destination is delivered to the recipient, and the recipient confirms that the items in the package are in good condition and agrees to sign for receipt.
The above needs to pay attention to the detailed explanation of the steps:
Detailed explanation 2: When packing and packing, the items should be placed neatly, the carton with slightly higher hardness and no pattern and no text outside should be selected, the fragile items should be supported in the carton with styrofoam or sponge, and the heavier quality of the large goods should also be made of wooden materials as a frame to avoid damage to the items due to improper packaging during transportation, and our company will not accept such damage claims due to packaging problems. Some countries also have strict regulations on wood packaging materials, generally unfumigated logs can not be used as packaging materials for export, fumigated log materials also need to provide the original fumigation certificate of the relevant units before they can be exported with the goods.
Explanation 3: The recipient information you provide should be accurate, and the recipient's ** number should be provided as much as possible to avoid delivery delays and delivery errors. In some cases, all costs incurred in the second delivery or failure to deliver due to the incomplete information of the receiver shall be borne by the sender, and this provision has been incorporated into the service contract of the entrustment contract.
Explanation 5: All our company's door-to-door recipients should be able to provide valid bills stamped with our company's official seal or financial seal at the time of settlement, otherwise our company will be regarded as a fraudulent receipt transaction, and have the right not to recognize the occurrence of the transaction, and not be responsible for service and claims. We have the obligation and right to perform inspection and verification of the list of items provided by the customer and the value of the application.
Explanation 8: When the recipient receives the goods delivered by the dispatcher, he should check the integrity of the goods before signing for receipt, and once the goods are found to be damaged or shortage, he should immediately contact the delivery company with the assistance of the delivery personnel, and the recipient shall issue a certificate of damage or shortage of the delivered goods, so as to provide evidence for future claims to protect their legitimate rights and interests. If the goods signed for by the recipient without confirmation and inspection, and the goods cannot be confirmed by the delivery company after the receipt of the claim for damage or shortage of goods, our company has the right to refuse to accept the compensation.
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What is your question for? What part of the business process do you mean by the entire business process?
The whole business process: notify the sending [**Consultation (**) fixed large customers in the month and year] -- notify the pick-up [the operator notifies the salesman to pick up the mail according to the regional division] -- receive and send [item packaging, weighing, filling in the form, pay (pay-as-a-pay, monthly settlement or collect)] -- scanning, document making, and entry system [express mail into the company] -- partition [classification according to the partition of the receiving area and the size of the goods] -- transportation [flight, railway, automobile transport] -- transit [sub-regional transfer] -- receiving [receiving address branch] -- The arrival system scans --- the delivery --- signs [the recipient customer signs and confirms (scanning and entering) the problem handling].
There is a customs declaration for international items that need to be declared.
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Customer order placement and handover processing.
Pick-up and drop-off. Dispose.
Sealed delivery.
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Hello, understand the whole process of express delivery business: 1. Determine and make an appointment for the date of the items that need to be expressed; 2. Organize items, make a list of items, and pack packages; 3. Prepare the recipient's information, including the recipient's name, address, **, etc.; 4. Call the company's operator, and inform the destination country and city, listen to ** confirm that the service is provided by the Public Inspection Code Division; 5. The company arranges the recipient to collect the parcel at the door, and the customer provides the information of the receiver to fill in the parcel consignment documents in detail, and submits the list of items for customs declaration, and both parties confirm the weight and settlement; 6. When the employee returns to the public stove, the package is handed over to the export department and the handover list is handed over, which is signed by the export department and handed over to the recipient; 7. The export department began to operate the order, distribute the export, and track the whole process of hidden slag; 8. The receiver will hand over the handover list to the company's operator, and the company's operator will inform the customer that the package has been collected to the company; 9. The destination is delivered to the recipient, and the recipient confirms that the items in the package are intact and agrees to sign for receipt.
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1. Data collation;
2. The business department fills in the receipt and submits it to the company;
3. The company arranges the delivery department to cooperate with the pick-up (diversion direction), and the pick-up form is handed over to the company's supervision department after pick-up;
4. The business department fills in the data printing application form and submits it to the data department;
5. Print the receipt (within 3 hours, the data department will be handed over to the business department, except for special circumstances), and the data will be printed and handed over to the supervision department after printing;
6. The business department fills in the delivery pass imitation ruler knowledge form;
7. The business department will deliver the notice and the receipt 24 hours in advance and submit it to the delivery department (except for special circumstances);
8. After receiving the order, the delivery department will arrange delivery The delivery department will sign the receipt and deliver the notice to the supervision department within 48 hours (except for special circumstances);
9. After the random inspection is completed, it will be handed over to the data department for data collation;
10. After the data department finishes sorting, the signed judgment will be handed over to the business department;
11. The business department will hand over the receipt to the salesman to settle the account and collect the payment at the customer.
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The process from front to back is as follows: data collation, the business department fills in the pick-up form and submits it to the company, and the company arranges the delivery department to cooperate with the pick-up [after the pick-up, the pick-up form is handed over to the company's supervision department] The business department fills in the data printing application form and submits it to the data department Prints the receipt (within 3 hours, the data department will hand it over to the business department, except for special circumstances) [the data will be printed and handed over to the supervision department after the distribution is completed] The business department fills in the delivery notice 24 hours in advance and submits the delivery notice and the receipt form to the delivery department (except for special circumstances) After receiving the order, the delivery department will arrange delivery The delivery department will submit the receipt and delivery notice to the supervision department within 48 hours (except for special circumstances) [diversion to the delivery department to make a delivery report and submit it to the supervision department] After the spot check is completed, it will be handed over to the data department for data sorting [the random inspection report will be made after the random inspection to the inspection department, and the random inspection report will be submitted to the company for archiving together with the delivery report and all the documents bound to the company] After the data department finishes the finishing, the receipt will be handed over to the business department The business department will hand over the receipt to the salesman to the customer to settle the account and collect the collection [diversion to the customer's signature note and submit it to the data department for archiving.
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1.Confirm and make a reservation for the date when the delivery item is required to be made and merged. 2.
4.Call the company operator and let them know the country and city to which you want to send to. 5.
The company arranges for the recipient to come to collect the package Hu Kai, and the customer provides the information of the recipient to fill in the package consignment note in detail. 6.When the employee returns to the company, the package is handed over to the export department and the handover list is made, which is signed by the export department and handed over to the recipient.
The express delivery charges are different in various places, such as I am in Tianjin, sent to Wuhan, and the express delivery only needs 10 yuan, but Wuhan sends Tianjin express delivery to charge 15 yuan, and you need to consult the local express delivery fee Oh (o
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