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ATM swallowed money processing method:
1. If the money is swallowed by the ATM, pay attention to the deposit receipt issued by the ATM, and the log number of the deposit money is on the receipt, which is an important voucher for receiving money in the future.
2. There is usually an emergency help on the baffle of the ATM**, call the emergency help**, explain the situation to it, and you need to provide your ID number, bank card number, and the number of money swallowed (it doesn't matter if you can't remember clearly).
3. On the working day of the bank, bring your ID card and deposit receipt to the bank branch for processing. Generally, the cash will not be returned, and the bank will transfer the swallowed money to the corresponding bank card.
ATM is a kind of electronic equipment for customers to self-service, which has the functions of deposit, withdrawal, card transfer, balance inquiry, password modification, etc., and is a new type of bank computer terminal. Only a hundred can be saved.
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All you have to do is memorize the time of the swallow and the amount of money being swallowed. Facilitate bank audits. Then it is time to explain the situation to the bank and the staff during the working hours of the bank.
If the bank card is swallowed when depositing and withdrawing money, the money will be manually deposited to your card within 3 working days. If it is a card from another bank, it may take longer, but it will not exceed 14 working days. Generally, it is 5 to 6 days.
It's very common for banks to have 2 or 3 of them a week. As little as 1 month, 2, 3.
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If you fail at the deposit machine and the money is swallowed again, you should contact the bank in time.
If you are having trouble using the Deposit Machine, such as the machine swallowing the money but not reflecting or confirming the deposit amount, you can take the following steps:
1.Stay calm: First of all, calm down, don't panic, be patient and calm.
2.Check your account balance: If possible, immediately check your account balance via the mobile app or online banking to see if there is a corresponding deposit or chargeback.
5.Follow-up: If the bank asks you to provide further documents or information, provide them as soon as possible and follow up on the process to ensure that the issue is properly resolved. For most banks, they will investigate and verify your allegations.
It is important to contact the bank and report the issue as soon as possible so that they can address and resolve the issue in a timely manner. In addition, if possible, it is best to visit a bank branch in person and meet face-to-face with the bank staff, which will allow for faster support and resolution. <>
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Go to the bank to which the ATM belongs to explain the situation, take the bank card and ID card, and the staff will check. At present, Bank of China, Industrial and Commercial Bank of China, China Everbright Bank, Bank of Communications, China Merchants Bank and other banks have opened the function of automatic card withdrawal. If you swallow the card, you go back to the start page, follow the prompts and enter the password.
Generally, the problem is solved in tens of seconds.
If the ATM does not have a self-service card pick-up function. During the working hours of the bank, go directly to the bank staff to explain. If you are not working at the bank, call the 24-hour service** and follow the instructions of the customer service staff.
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