What is the behavior of finding too much money for the customer, and the customer refuses to return

What is the behavior of finding more money for the customer, and the customer's refusal to return it, of course, it is my fault for the customer to have more money earlier, and it is my dereliction of duty at work. Before asking the customer to come back, the customer's refusal is of course a moral issue for the customer. The customer has the right to refuse, and can also take the initiative to return it.

I think it depends on the customer's ethics. In all fairness, everyone has times when they do something wrong, but if you do something wrong, you must have the courage to correct it. The customer chose to refuse to refund the money.

They just don't give me the opportunity to make corrections. There's no way around it, I can only take this as a lesson and pay attention to it later.

If you give the customer more money and the customer refuses to return it, this is definitely inappropriate behavior, you can call the police, but you have to provide evidence to prove that you gave more money to the customer.

If the customer refuses to return it, then the customer has unjustly benefited and can sue the other party to get the money back.

If my guest knows that he will not return it if he is looking for more, you can force him to return it, anyway, this behavior is quite immoral, and it may not be illegal, but if the amount is large, it may also be illegal.

What is the behavior of the customer who refuses to return the money when the customer finds more money? As long as you find strong evidence that you have given the customer more money, and the customer refuses to return it, you can sue him for unjust enrichment.

In this case, you can choose to call the police immediately and let the police come and coordinate.

If the customer refuses to return the money, his behavior is illegal gains, that is, illegal embezzlement.

If you find too much money for the customer, and the customer refuses to return it to you, this behavior should be greedy.

The customer found too much money, and the customer refused to return it. The customer returned it to you. He is. There is no selfish behavior.

Illegal possession, the key is how much you find, can you find him.

If you find too much money for the customer and the customer refuses to return it, this is unjust enrichment, and you can report it to the police, as long as you can provide evidence.

If you accidentally collect too much money from a customer, and the customer asks for a refund of 10 compensation, you have the following solutions:

1.Negotiate with the customer to settle the matter. Communicate with the customer, sincerely apologize and explain the situation, and propose a refund of the excess.

If the customer has a good attitude, they can also negotiate a mutually satisfactory solution, such as a refund of the excess amount, or a discount or discount on one pei liding.

2.Refund at the original price. If you can't reach an agreement to refund one and pay ten, you can refund the excess amount according to the original price, and at the same time explain the situation, express your sincerity and solve the problem as much as possible. And let customers know that you are willing to take responsibility for the problem and provide them with good service.

3.Refund according to the request of 1 refund and 10 compensation. If you believe that your mistake has caused a loss to the customer, and the customer asks for a refund of 10 to 10, you can make a refund according to the customer's request, but in this case, you need to make sure that the venue supervisor counts the money collected to avoid errors.

4.Seek third-party negotiations. If you and the customer cannot reach an agreement, you can invite a third party to intervene, such as a consumer association, or apply for arbitration.

No matter which method you choose, you need to fully communicate and negotiate with the customer, and try your best to ensure that the rights and interests of the customer are protected. In our daily business, we are careful to avoid similar situations as much as possible, improve the quality of our services, and reduce the possibility of negligence.

Summary. In a society governed by the rule of law, the acquisition of any benefit should be legitimate. The General Principles of the Civil Law stipulate that the act of obtaining unjust benefits by causing losses to others without a lawful basis is unjust enrichment, and the person who obtained the benefits should return the unjust benefits to the person who suffered the loss.

It can be seen from this that there are four elements to constitute unjust enrichment, namely: one party obtains a benefit; loss to others; There is a causal link between the gain and the loss; There is no lawful basis for obtaining benefits.

You can ask the customer to return the excess money.

The customer's money was refunded for a long time, and it took a long time to find out.

In a society governed by the rule of law, the acquisition of any benefit should be in accordance with the law. The General Principles of the Civil Law stipulate that the act of obtaining improper benefits by causing losses to others without lawful basis is unjust enrichment, and the person who obtained the benefits shall return the improper benefits to the person who suffered the loss. It can be seen from this that there are four elements to constitute unjust enrichment, namely:

one party obtains an advantage; loss to others; There is a causal relationship between the benefits and losses from the sale of dust; There is no lawful basis for obtaining benefits. You can ask the customer to return the excess money.

You can call the police, and the police will help you mediate.

Summary. This is not fraud.

It's just a mistake, and you're doing that as a good business.

Mistakenly overcharged the customer's money, and then the customer found out, hit **, I said to return to the customer, and free order, the customer does not want, I am a fraud customer.

It's not just a mistake, and it's a good practice for you as a merchant.

But the customer found out first, I said to give him a free order, he didn't want it, what should I do if I asked for 500 yuan in compensation? Do you need to pay for it?

This kind of thing needs to be communicated well, and saying good things to avoid losses is the first place. Open the door to do business, pay attention to integrity.

Well, we have monitoring here, but there were a lot of people at that time, and I forgot to scan the code once, and I scanned it again, and I overcharged yuan, is this a fraud?

This can only be negotiated, if the guest is difficult to entangle, it is recommended to call the police.

Summary. This kind of general can no longer be changed, the consumer has already settled the account, which has nothing to do with the consumer<>

Customers who buy something pay less! Later, the customer and sales adjustment was completed! Money for sales! The sale is back on its own! What to do.

This kind of general can no longer be changed, the consumer has already settled the account, which has nothing to do with the consumer<>

I bought it in gold**! The seller of scumbags charged me 5,000 yuan less, and later communicated with the sales and agreed that I would pay 4,000 yuan, and I had transferred the money to him! Now the sales still don't care if I want money like a potato! What am I going to do.

Did you record during the mediation<>

Generally, this is a civil dispute, but after all, you did give 1000 less, and if you call the police, the police will also let you negotiate a settlement. If he keeps relying on you to give money, it won't be easy to solve the Sakura collapse <>

Generally, this is a civil dispute, but after all, you did give 1000 less, and if you call the police, the police will also let you negotiate a settlement. If he keeps relying on you to give money, it won't be easy to solve the Sakura collapse <>

Summary. Hello, glad to answer for you! Mistakes, overcounting the customer's money, but returning all the money, is not considered to be fraudulent to the customer. Everyone makes mistakes sometimes, as long as they find the mistakes and correct them in time, it is not a fraud to customers.

If you make a mistake and overcharge a customer's money, but return it in full, is it considered a fraud to the customer?

Hello, Sellband is happy to answer for you! Mistakes, overcounting the customer's money, guessing the sedan chair but returning it all back, is not considered to defraud the customer. People make mistakes, as long as they find that they have made mistakes and correct them in time, they are not considered to be cheating customers.

But is it reasonable for the customer to ask for 500 compensation?

How much did you overcharge for your mistakes?

No more than thirty dollars.

No more than thirty dollars.

The customer is a bit excessive, looking at your leader's opinion, it really can't work, so call 110 to warn him of blackmail.