How can we do a good job in cross border e commerce?

To do a good job in cross-border e-commerce, you need to make the following preparations:

1. Smoothness of chatting.

2. Language translation, country time, exchange rate inquiry, etc.

3. There must be a reliable and fidelity source.

4. The information of the customer who has cooperated before, the copy of the bill of lading, the inspection result issued by the customer when the goods arrive in Hong Kong, various certifications, such as business license, etc.

5. The product detail page should be attractive, such as a visually impactful image, a shocking image, which can leave a deep image on the customer and can effectively explain the quality of the product must be prepared and retained. Especially for small and medium-sized businesses and individual first-class merchants, Youzan cross-border e-commerce has done a good job and quickly occupied a market share, which can be understood.

If you want to do a good job in cross-border e-commerce, you need to prepare for the following points:

1. Fundamental, that is, the preparatory fundamental work, such as chatting, exchange rate inquiry, etc.

2. Translation, country time, exchange rate inquiry, etc.

3. Desktop mail clients, such as Outlook and Foxmail, set up letter prompts, so that you can see the emails sent by customers for the first time.

4. Mobile phone software, whatsapp, international version of WeChat; Viber, free texting, free calls, extremely used; The mobile mail client allows you to never miss the customer's email anytime and anywhere; Develop mobile phone communication software for Korean customers, South Korea's mobile phone factory, and the vast majority of Koreans use mobile phone communication software;

5. The information of the customer who has collaborated before, the copy of the bill of lading, the inspection results issued by the customer when the goods arrive in Hong Kong, various certifications, the scanned version of various talents, such as the business license, etc., some times the customer will ask for it, if you can give it to him immediately, the image will add a lot.

6. Image video in the use of goods, such as the image of the modern headquarters in South Korea as the set; Shocking **, can leave a deep image on customers, can effectively explain the quality of their own goods materials must be prepared, retained.

7. Samples, to be used as a thing to develop the market; For example, when acknowledging that a company needs my goods, and the amount is not small, and I cooperate with my Chinese counterparts, I will automatically lift the sample for the other party to check, and bear all the costs, which will not be much; In addition, if some negotiations are at an impasse and the situation cannot be opened for a long time, we will automatically raise sample questions and advance the negotiation of the list from a new point of view.

To do cross-border e-commerce, you need to consider the following aspects:

1.Choose the right products: You first need to determine which products to sell and make sure that those products are in demand in the target country and region. In addition, it is also necessary to consider the special requirements of the product, such as standards, certificates, etc.

2.Research the target market: Understand the cultural background, consumption habits, payment methods, etc. of the target market, and formulate corresponding marketing strategies based on this information.

4.Handling logistics and customs clearance: Make sure you are able to provide quality logistics services to your customers and understand local policies and regulations when it comes to cross-border customs clearance.

6.Establish a customer service team: deal with customer inquiries, complaints and returns, and provide good after-sales service to communicate with customers.

The above are some aspects that need to be considered when doing cross-border e-commerce. If you are trying cross-border e-commerce for the first time, it is recommended that you refer to the best cross-border e-commerce platforms, such as Amazon, eBay, Wish and other platforms. These platforms often offer logistics and payment processing services that can help you get to your target market quickly.

I have been engaged in cross-border e-commerce for 6 years, and in the past 6 years, I have basically done all types of cross-border e-commerce. I will give you some suggestions and inspiration from different types of e-commerce.

How to do platform e-commerce:

At present, the platform e-commerce is mainly Amazon, AliExpress, eBay, etc.

Taking Amazon as an example, if you do Amazon, the best advice is to enter the warehouse, do FBA, and choose a good product. For Amazon, the product is king, and the platform is currently cracking down on swiping orders. Only honest operations can go on in the long run.

There is a problem involved in entering a warehouse, which is that a large amount of capital is required. A product needs hundreds of thousands to millions of funds according to **. This is something you need to think about yourself.

For self-delivery platforms such as AliExpress and eBay, honestly select products, upload, **, and promote. Compared with China, it will be slightly better, but at present, because there are many domestic sellers, the involution is also very serious.

All in all, for these platform e-commerce, what you need to do is to select products. The more you do the brightest plum, it is to fight the best chain. Then we will continue to optimize the product and deal with the customer's problems.

Optimize rankings. This is what platform e-commerce needs to do. Because platform e-commerce has its traffic pool.

All you need to do is grab traffic and then increase conversions.

How to build your own station:

Self-built stations are currently popular in cross-border e-commerce, and they are also the current outlet, because in the wave of Amazon store closures in 2021, a new army has sprung up, and the main thing is that it is not easy to be blocked, and it has its own platform. However, the biggest problem of self-built stations is traffic, compared with the self-generated traffic of platform e-commerce, the problem of low traffic in the initial stage of self-built stations is more serious. So on this issue.

This leads to new solutions. For example, TK drainage, FB drainage, INS drainage, etc. Among them, the drainage of TK is currently the hottest.

The main task of the operation of a self-built website is to attract traffic and improve the conversion rate. At present, the biggest problem of self-built websites is that the conversion rate is very low, but this problem can be solved by increasing traffic.

Therefore, the first thing to do is to select good products, and the second is to drain and optimize products.

How traditional B2B works:

Because I haven't done traditional B2B at the moment, but I know some that do B2B. This is also very important to select products, analyze the needs of the market you do, find the key pants corresponding to the production of simple products, and then according to the needs of customers for these products, customer development. Commonly used is to expand through platforms such as Google, FB, Linkin, and Alibaba.

Summary. At present, this is a comparison of some current models, and some suggestions for sellers who are about to do cross-border e-commerce and those who are already doing cross-border e-commerce.