Who has a special exhibition industry customer management system, our company needs, please leave a

It is recommended to understand the CRM system of Shenzhen Digital Fly Exhibition.

Here are some of the features.

New customers, interested customers, key customers, signing customers, closing customers, invalid customers, customer ** station.

Exhibition Information Personal Business Report Customer Duplicate Statistics Customer Exhibitor History Query.

Features: 1. The salesman manages personal customer data, and the general manager manages all customer data.

2. The system automatically identifies the follow-up status and adjusts the customer's display position.

3. Automatically count the number of completion and completion rate of business personnel to follow up customers, the completion number and completion rate of interested customers, the completion number and completion rate of key customers, and the number of signed customers.

Fourth, the system automatically reminds business personnel to follow up with customers.

5. Support batch import of customer data groups.

6. Integrate the functions of Datafly OA office system to facilitate the management of other aspects.

7. The system is completely based on the structure and is accessed and used by browsers.

8. The standard version system uses MySQL data, which can store 10-200,000 pieces of customer data, and the database can also be upgraded to SQL Server 2005 and Oracle in the later stage.

The management of customers in the exhibition mainly focuses on the information collection of exhibitor information and participants in the exhibition process, as well as the follow-up communication and process management of the intended participants in the later stage. With Zoho CRM, you can effectively plan marketing campaigns, conduct direct mailing, track marketing spend, and optimize the lead generation process. This includes planning campaigns and driving marketing hierarchies by differentiating between different marketing targets; Define the success metrics of marketing campaigns through the quantity and quality of leads and opportunities acquired, and evaluate marketing effectiveness; CRM software keeps track of all customer needs related to marketing campaigns; Keep track of all the salespeople who are related to the marketing campaign for all the customers.

As a veteran CRM service provider in China, Baihui CRM has been operating in China for nearly 10 years and has successfully created more than 130 vertical industry solutions for more than 50,000 enterprise users.

The customer relationship management system of the exhibition industry, of course, is the best use of Wenzhou Xinte Software Xinte Software Development **** is a private high-tech enterprise, founded in 2000, is a professional management software developer and service provider in China. The company has senior experts and technical teams in software development and project implementation, and has established a software R&D and sales service system with software engineering as the guiding ideology, and the company provides high-quality products and services for users based on long-term R&D investment and rich industry experience. Xinte exhibition customer relationship management system, professional management software for the exhibition industry.

Main functions: • Customer and contact data management · Powerful query and analysis function, unique repeated customer judgment algorithm. Accurate repeat judgment function · Division of labor, business handover, business records, business reminders Fast processing speed of hundreds of thousands of pieces of data at the same time · Information management of exhibition contracts, journals, exchange meetings, etc. · Records and summaries of exhibition construction, personnel, exhibits, hotels and other services · Financial management and summary, salesman performance statistics · Data import, export, printing, label printing, envelope sleeve · Data backup and recovery, logging, deletion of records and recovery.

For example, if you are the organizer of the exhibition, then you need to keep track of the exhibitors you come to and the rental of specific booths.

You will be responsible for tracking, recording and subsequent communication, for example, first of all, there should be some people in your hands, you can inform them, what type of activities you will hold at the beginning, to see if your customers are willing to participate, or you have taken over the specific content of an exhibition, then you have the name of the company to participate in the exhibition, the specific situation of the exhibition, you can make a registration one by one, and then he is in which industry, what products are being made, and what is the effect of this exhibition, If there is a similar exhibition, you should notify your customers in time, and do a good job of tracking and communication in the later stage.

In fact, exhibition customer management is a very important part of the exhibition, and it is also helpful to do a good job in customer maintenance and for new customers to join in the future.

The above content is compiled and published by 808 Street.

He is also a tracking record management system, which can also be understood as CRM, such as tracking and communication, etc., which need this software, and we have now used Liyouxin CRM to do several exhibitions It is still very easy to use.

Customer management system referred to as CRM system, mainly used to manage customer relationships, enhance customer loyalty, improve customer satisfaction, so as to achieve more sales with customers, and ultimately improve the sales performance of enterprises, there are many CRM systems on the market, among which sales easy and Zhiyuntong CRM are doing relatively well, all aspects of the function is relatively powerful, the main difference is that sales can only be rented, annual charge, cost-effective, Zhiyuntong CRM can be installed locally, one-time charge, relatively high cost performance. It is recommended that you must try the system first when you select the model, and then buy it after you are satisfied.

With the gradual expansion of enterprise scale, the number of enterprise customers is increasing, and the types of customers are becoming more and more complex. At the same time, due to the company's large number of projects, the company needs a modern management system to follow up customer communication until the transaction is completed, and improve sales efficiency.

For enterprise customer management systems, 8Manage CRM proposes an effective solution:

1. Comprehensively manage customer information and track customer dynamics in real time.

Provides a powerful, easy-to-use customer information management library to store a large amount of customer information and track customer dynamics in real time. Through 8Manage CRM, sales staff can enter and view the latest customer information at any time, easily and quickly obtain accurate information, and carry out sales work efficiently. Management can view the customer's dynamics in real time, which is convenient for them to make scientific decisions.

2. Flexible management of consultant time to make it more convenient for customers to make appointments.

In order to facilitate customer appointment consultation and improve the efficiency of customer appointment processing, the consultant's work calendar is embedded in the system and the consultant's schedule is entered in real time. Logging in to the system, you can not only see whether the consultant is available on a certain day or even a certain period, but also clearly see what work the consultant is doing and how the work is progressing, so that the staff can inquire about the consultant's work arrangement and arrange customer appointments. At the same time, staff can also be kept informed of conflicting work arrangements of consultants in order to coordinate and adjust their work.

In terms of adjusting the consultant's periodic work plan, the design of the system scheme fully considers the user's use scenario, after the staff enters the periodic plan, the system will automatically generate a number of sub-plans, when the plan changes, the staff only needs to modify the corresponding sub-plan, and there is no need to change the original periodic plan many times. When entering the customer's appointment arrangement, the system also records the place where the customer receives consultation or training, such as the consultation or training work is carried out within the company, and the system supports the synchronous application of the target meeting room, thus saving the user's internal communication time.

3. CRM+PM: track the progress of the project and help the management make scientific decisions.

In 8Manage CRM, you can also apply functions on demand to achieve customer management + project management, which is used to record the development of each consulting project. With this feature, management can clearly see which projects are currently underway, what they are planning to do, and how they are being carried out. At the same time, the function is linked to the consultant's work plan, so that the management can know the number of consultants in a project and the work carried out by the consultant in real time.

Finally, the system also provides a powerful reporting function that provides a comprehensive view of the schedule of a consultant for a certain period. Due to the high frequency of report use, from the perspective of saving users' time, the report design process fully considers the standardization and scalability of the report, and users only need to click to export the report to print, without spending time on format adjustment.

Sales management refers to the effective control and tracking of the whole sales process through sales, sales orders, sales delivery, returns, sales invoice processing, customer management, management and other functions.

In the very fierce competitive environment in the market, the most important resource of an enterprise is customer resources, and it is rare for enterprises to get each customer resource, so as a salesperson, you need to maintain each customer. Each customer has its own potential value, and it may eventually evolve into an old customer of the enterprise, and every aspect of the relationship maintenance from new customers to old customers should be paid close attention to. A manager's biggest concern and headache is how to maintain the relationship with customers and manage customer relationships.

In customer relationship management, many enterprises use customer relationship management systems to maintain and manage customer relationships. The most important thing to use CRM system for customer relationship maintenance and management is to maintain the relationship according to the customer's information, for example: you can record the customer's birthday in the CRM, and send a message reminder to the sales staff who currently manage the customer a few days before the customer's birthday, so that the salesperson can send an email or message to the customer in advance or on the same day, and even go to visit the customer on the same day to wish the customer a happy birthday, so that the customer can feel the care and warmth of the enterprise for him, not only to maintain the customer's foundation, It also increases the trust and emotional concern of customers for the enterprise.

The CRM system can record the time when the customer buys the product or service, and let the salesperson regularly visit the customer within a period of time when the system is set up to understand the customer's user experience after purchase, and understand whether the customer has new needs in the near future, which is also an important way to promote the relationship between the enterprise and the customer.

Enterprises can also use the CRM system to carry out networking activities, check the specific location of the customer in the CRM, select the customer who is close to the geographical location and notify the customer to come to the site of our enterprise to hold activities, such as basketball games, theatrical performances, exhibitions and other activities, and after the event, you can invite customers to have dinner together, so that the enterprise personnel and customers can have better communication, which is conducive to deepening the friendship between employees and customers, on the one hand, it can shorten the distance between enterprises and customers. On the other hand, it can highlight the strength of the enterprise, let consumers realize their own strength, believe in their own brand, and bring greater benefits to the enterprise.

In today's society, in the era of the mainstream ideology of good products and good services, customers are undoubtedly the most important, and they need to understand customers, serve customers, and retain customers in order to be winners. If you don't keep your customers happy, they may leave you and join your competitors.

Finally, the CRM system is a tool for managing customer relationships, for salespeople, CRM system can help salespeople better maintain the relationship between customers, for business managers, CRM system can allow managers to understand the interaction between salespeople and customers, for enterprises, CRM system promotes the relationship between business personnel and customers, and brings greater benefits to the enterprise.

The exhibition is a window to show the strength and products of the company. The advantages of participating in the exhibition are: 1. Frequent appearances in the industry or related industries to improve the visibility of the enterprise. 2. The product can be quickly promoted and sold in the industry or related industries.

3. By participating in the exhibition, you can compare with the old letter line of related products, so as to know the advantages and disadvantages of your own products.

You can contact the exhibition company to understand the local exhibition arrangement, generally the big exhibition will be arranged half a year in advance.

What kind of exhibition would you like to attend?

Just go directly to the exhibition company Pijia Exhibitions to do it, they are the integration of design and construction will not be so troublesome.

We are an exhibition company in Guangzhou, if you are interested, you can chat privately.