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1. It may be caused by unstable network, you can also try to restart the phone or restore all settings in Settings - More Settings - Factory Reset - Reset. This operation will not lose your phone data.
3. Upgrade to the latest version in Settings - System Update - Detect Update Now.
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Split-screen multi-task operation method: first enter the settings - split-screen multi-task - open the split-screen multi-task switch and the switch behind QQ, WeChat, and information, take QQ and its own ** as an example, first run QQ in the background, and then enter the local **** device****, then when QQ comes to the new message, there is a QQ small icon on the interface, and click the QQ small icon to enter the split-screen state.
Split-screen multitasking interface switch: Split-screen has two screens, and the split-screen with a blue border refers to the selected state. What the switch represents:
The first icon with four small diffuse arrows refers to the full-screen selection interface, the second " icon represents the size of the selected split screen by dragging the small white dot, the third "" icon refers to the swapping up and down (or left and right) interfaces, and the last " " represents closing the selection interface.
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Game crash or unavailable:
1. Please try to change to another network to rule out the network reason;
2. Upgrade the game version to the latest;
4. Large-scale games have high requirements for the configuration of mobile phones, if the configuration is not reached, the game will not be able to operate normally;
5. There will be a game time limit for the anti-addiction system and the game mode for minors;
6. Some games are not compatible with mobile phones, resulting in failure to operate normally, so it is recommended to replace other games of the same type.
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1. If you can't access the Internet, please try to turn off and restart; Please check whether the maximum flow rate threshold for this month has been reached; Please check whether your phone settings mobile data is turned on; Set the mobile data option APN and whether the name is set to 3GNET.
2. If you still can't access the Internet, it is recommended that you troubleshoot in the following ways:
Check whether there is a network, it is recommended that you can use it in a place with a strong signal;
Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;
Confirm whether the parameters of the mobile phone have been set;
Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;
In case of traffic capping, it will also lead to the inability to access the Internet;
The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended;
3. If the above situation is not the case, it is recommended that you contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the local policy.
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Is it prompted when you connect to WiFi? If yes, we recommend that you try the following:
1. Go to the mobile phone settings - WLAN - the network that needs to be connected - forget the password - enter the correct password and try again (check the "Show password" option when entering the password, you can see the password you entered).
2. If the password is correct, please check whether the wifi signal connected to the mobile phone is stable, the signal is weak or unstable and will cause you to be unable to connect for a long time, please connect to the wifi with a stable signal.
3. The router server sets restrictions, such as setting MAC address or IP address filtering permissions and limiting the number of connection times and numbers, etc., these situations can be handled by contacting the router administrator.
4. If you can connect normally before, please restart the router connection.
5. Compared with whether other mobile phones can be connected to the same wifi network normally, if it cannot be connected, it may be the setting of the router or hardware failure.
6. If other mobile phones are connected normally, please back up your mobile phone information, restore all settings of your mobile phone and connect to wifi (enter Settings - General More Settings - Restore factory settings - Reset all settings).
If the problem persists, please bring your mobile phone, invoice and warranty card to the nearest vivo after-sales service center for testing.
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Please confirm that the operator's network or wifi is turned on, if it still doesn't work, it means that the network is unstable, and generally there will be no such problem as you said, I hope it will help you
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What do you think about when you connect? Here's how to try it out:
1. Restart your phone to try, or try to upgrade the system.
2. Try to change the wifi connection in other places.
5. If it still doesn't work, it is recommended to go to our local after-sales service center, test the mobile phone, enter Settings - More Settings - After-sales Service, query the after-sales address, or check the after-sales address on the warranty card.
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It is recommended that you try the following methods:
1. Confirm whether the wifi password entered is correct.
2. Get closer to the wifi router and try to connect again.
3. Replace or restart the router and reconnect to confirm whether it is a router failure or permission problem4. Go to the phone settings - more settings - application management - ("more" in the upper right corner and select "Show system processes") - find WLAN - click on storage, select clear data and cache, and then reconnect to WiFi to try (some models enter Settings - More Settings - Applications - All - Find WLAN).
5. Other mobile phones can be connected to the same wifi normally, you can enter the phone settings - more settings - backup and reset factory reset - reset all settings to clear all data to try (before operation, please back up important data).
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Try again after restoring the system default settings.
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1. Check the network status, you can change other networks or change the network environment to try again;
2. Confirm whether the game server is full, and you can change the time to run the game again;
3. Check whether the game software has an updated version, and upgrade to the latest version if there is a new version;
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1. It may be that the third-party software conflicts with the system, the running program occupies too many resources, and the system has insufficient Zen storage.
2. Check whether the game has a protection system, generally explain what software is incompatible with, uninstall the incompatible software, and try to play the game again after re-igniting the phone.
3. Or there is a bug somewhere in this game, where your machine is too real data, and it can't run. The machine protects itself by hand. Interrupt the game.
The key is to see if you like the configuration or not.
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