What etiquette should be paid attention to in business contacts or in the workplace

Learning these do's and don'ts in the workplace will make you a sought-after person in the workplace. Staff must be team oriented, helpful, courteous, open to new perspectives, new challenges, and willing to accept help from others, rather than working hard or brute force in isolation. In addition, in the workplace, a smile is the basic etiquette of office affairs.

A handshake is a person-to-person physical contact that is capable of making a lasting impression. When it feels uncomfortable to shake someone's hand, we often associate that person's negative personality traits. A strong handshake and eye contact will set the stage for positive communication.

In order to avoid misunderstandings during the introduction, it is best to extend your hand first when greeting someone.

Elevator etiquette: When accompanying guests to the elevator hall door, press the elevator button first; When the elevator arrival door is opened, you can enter the elevator first, press the door opening button with one hand, and hold the elevator side door with the other hand, and invite the guests to go first; After entering the elevator, press the button on the floor where the guest wants to go; If there are other people entering on the way, you can take the initiative to ask which floor you want to go to and help press it. In the elevator, face the guests sideways as much as possible, without greetings; When you arrive at the destination floor, press and hold the door button with one hand, and make a gesture with the other hand

When it's here, please do it first! As soon as the guest stepped out of the elevator, he stepped out of the elevator and enthusiastically guided the way he was going.

These are all things I learned from watching Mr. Fan Zhi's "Winning in a Move", I hope it will help you!

<>1. Respect and understand each other

In conversational activities, only by respecting and understanding each other can we win the emotional proximity of the other party, so as to gain the respect and trust of the other party. Therefore, before talking, negotiators should investigate and study the psychological state of the other party, consider and choose methods and attitudes that are easy for the other party to accept. Understand the various influences that the other party's speech habits, education level, life experience and other factors may have on the negotiation, and make multi-hand preparations and have a target. When talking, we should be aware that speaking and listening are mutual and equal, and both sides should grasp the time they occupy when speaking, and there should be no situation in which one side dominates the empty situation.

2. Affirm each other in a timely manner

In the process of negotiation, when the views of both parties are similar or basically the same, the negotiator should quickly seize the opportunity and affirm these common points in beautiful words. Words of approval and affirmation often have an unusually positive effect in conversation. When one party confirms the other party's point of view in a timely and pertinent manner, the whole conversation atmosphere becomes lively and harmonious, and the two unfamiliar parties begin to have a sense of agreement from many differences, and then very subtly bring the psychological distance closer.

When the other party agrees with or affirms our opinions and opinions, we should respond and communicate with us in actions and words. This kind of two-way communication is easy for the negotiators on both sides to get along with each other, thus laying a good foundation for reaching an agreement.

3. Kind attitude and proper language

Be natural and confident when you talk. The attitude should be kind, and the language should be appropriate. Don't gesture too much, talk at an appropriate distance, and generally don't involve unpleasant things.

4. Pay attention to the speed, intonation, and volume of speech

In conversation, the speed, intonation and volume of speech have a greater impact on the expression of meaning. During the conversation, the presentation of opinions should be as smooth and moderate as possible. In specific situations, you can change the speed of speech to attract the attention of the other party and enhance the effect of expression.

General questions should be elaborated in a normal tone of voice, at a moderate level of volume that can be heard clearly by the other person without causing objection.

When you meet the leader, you must greet the leader, and also bow to the leader, and when you are in a meeting, you must pay attention to your words and deeds, don't say big things, and don't be too proud, because this is not conducive to your own personal development, but I think the most important point is that when you eat with the leader of the chain, you must be prepared to pay attention to your own behavior, and don't drink alcohol.

It is necessary to understand the manifestations of each etiquette skill in the workplace, pay attention to the learning of this aspect, and make reasonable use of workplace etiquette through this performance.

In the workplace, you must greet customers politely when you need to meet them, and when the leader is in front, you should walk behind you.

For modern business people, it is becoming more and more important to have a wealth of etiquette knowledge and be able to adapt to different occasions and objects. The following is a detailed introduction to the business conversation etiquette should be paid attention to, welcome to read!

Conversation etiquette taboos

During the talks, if there is no urgency, do not call ** or pick up**, if you can turn off the mobile phone in front of the other party, it means that you have special respect for the other party or this meeting is particularly important;

Don't hurt people with bad words, don't use strong words, don't oppress people with power;

Can't look around, absent-minded expression, tilt your head, shake your head, keep shaking your legs, turn the pen in your hand, and clench your hands to make your joints rattle.

Don't ask too personal questions, such as asking a woman's age, whether she is married, etc., which is very rude;

Avoid talking and laughing loudly in public places as if no one is around, or talking in your own way, and should take into account the conversations and thoughts of those around you;

Don't talk about things that the other person doesn't know about and that interests you at all;

Avoid topics such as sickness, death, calamity, and other unpleasant events, so as not to affect the mood and atmosphere;

Avoid being arrogant, self-righteous, empty-eyed, and boastful in social situations;

Avoid looking left and right when talking to people, and lack of concentration;

It is easy to hurt and offend people;

Do not put scandals, pornography, and "meat jokes" on the side of your mouth regardless of the occasion;

Don't dance when talking;

Before talking, avoid eating onions, garlic and other smelly food and supplies;

Do not spread gossip or bad news;

Don't speak ill of colleagues, leaders, peers, and friends behind your back;

Conversation etiquette is an inaccessible danger zone

Don't find fault with others

If you always find fault with others during the conversation, it will make the other person feel bad and is not conducive to the further development of the conversation. Think in a positive light, positively.

Make sure you understand the other person's thoughts and feelings.

Don't go into a long story

Conversation is about two-way communication, don't just talk about yourself, don't give others a chance to speak.

Don't be cold

Regardless of whether the topic of conversation is related to you or not, whether you are interested or not, you should be enthusiastic and actively cooperate.

Don't interject

Don't interrupt others. Even if you want to express your personal opinion or make additions, wait until the other party has finished speaking, or ask for the other party's consent.

Don't delay too long

A good conversation should be done when it is good, and it should be done in moderation. It is best to end a conversation in a normal setting within 30 minutes and not more than 1 hour.

Don't be overly modest

When you are praised, you can tell the other person directly about your happy mood, which is better than just being modest.