What are the common sense of email etiquette in the workplace?

- Send an email with a subject so that the recipient can see what you are going to say by reading the title. Of course, it is also convenient for searching and consulting after the email is classified and saved. The topic is so important, it is recommended:

1. Don't be empty, and don't be empty. For example, when someone submits a resume, it is either empty, or the word "resume", which does not serve as a reminder to the recipient;

2. Be concise, don't write a long paragraph to express, and don't write the text directly in the subject column;

3. Truly reflect the importance of the subject of the email, and do not use emergency signs casually;

4. One subject for one email, don't be a hodgepodge;

5. Don't make a typo;

6. When replying to an email too many times, it is best to modify the subject to prevent "re:re:re:" from being superimposed.

About salutations and greetings

1. Address the recipient appropriately and be measured. If it is a Chinese email, there is a position generally according to the honorific title, such as Mr. Li, Manager Liu, Wang Gong, etc.; If you don't have it or don't know it, you can call it Mr. or Ms., and if you don't know the gender, you can call it a teacher; If you send an email to multiple people, you can address your colleagues and leaders. If it is a Western mail, it will be carried out according to the rules of Western business correspondence.

2. There is usually a greeting at the beginning and end of the email, simply saying "Hello! Hello! "Hello everyone! "That's it. Remind you that the end is generally simply "I wish you success, peace, and well, and you can sing the praises of Shang Qi and the like."

About the text

Email etiquette at work sending skills. When working in the workplace, we should not only pay attention to etiquette in life, but also pay attention to etiquette when sending emails, so that the boss's impression of you will be high. So let's take a closer look at email etiquette at work.

1. The subject of the email must be concise and clear

A series of replies to the same email, preferably with the same subject, which requires the first writer to write a concise and clear subject, so that even if the content has changed more in the subsequent reply, the changer only needs to attach a concise note to the subject of the email, which not only maintains the queue, but also does not appear verbose.

2. Do not avoid blank headers when sending emails

3. The subject content of the email should be convenient for the recipient to inquire in the future

For example, I am doing delivery, and the contract number is my only query condition, so I will mark the contract number in the subject of every email about the contract; For example, when I write an email to a freight supervisor, I try to mark the shipping instructions in the subject line;

4. Reply to the email with a beginning and an end, and speak completely

When replying to someone's email, be sure to say a complete sentence. words, avoiding ambiguity. Otherwise, the consequences are immeasurable at work.

5. **The email must clarify the cause and effect

** Emails to others, especially emails to leaders, must briefly explain the background and process of the incident, so as to avoid that the other party also needs to check the historical emails one by one, which is not only a waste of time, but also easy to understand deviations;

6. Reply,**It is best to choose "with the original text" and "without attachments".

This gives the recipient a comprehensive view of the historical information.

1. Salutation and greetings

Write at the top of the first line of the email, politely addressing the recipient, and also clearly reminding the recipient that the email is oriented to the opposite party and needs to give necessary feedback.

In the case of multiple recipients, it is possible to address everyone. If the recipient has a position, it should be honorific, such as "Mr. X"; If you are not clear about the other party's position, call them "Mr. X" or "Miss Y", provided that the gender is clear.

2. CC and send

When writing an email, the recipient can be your immediate leader, CC to the senior leader. In this way, your direct supervisor will reply and then send a report to the senior leader for instructions.

3. **** and multi-text content

4. The body of the email should be concise and to the point

If you can make it clear in one sentence, don't use two sentences, the more concise and clear the better. Don't come up with a large paragraph of text without punctuation marks, which is not divided into primary and secondary points, and the focus is not clear, and the reader can easily give up the email.

A good email is easy to understand, and will divide the email into one, two, three points, and a few small pieces below each point to explain the key points (bold, underlined.

or color-coded), with a clear distinction of importance and urgency.

Sort in reverse order. 5. The email reply should be timely

If the email needs to be replied to as soon as possible, it is politely proposed directly in Zhengbu Qingwen, the matter is more urgent, please approve it as soon as possible, thank you! The leader is very busy, if you don't receive the email in time, you can **ask.

Don't just write and check attachments in an email, because consider the experience of viewing attachments on your phone. The key messages of the annex should be briefly stated in the main text, with attention paid to the format of the text. Next, I have sorted out the relevant content of email etiquette that needs to be paid attention to in the workplace, and I hope you like the article!

1. Reply to key emails in a timely manner

After receiving important emails from others, you can reply to them; Ideal reply within 2 hours (urgent important emails). Not every message is processed immediately, it takes up too much time, and it can be set for some low-priority messages. When you can't reply to a complex email in a timely and accurate manner, don't make the other party wait, and respond in a timely manner, even if it's just to confirm that you have received it and are processing it.

2. Targeted response

When replying to an email asking a list of questions, you should copy the question sheet and attach the answers one by one. Make the necessary elaboration so that the other party understands it at one time; Avoid repeated communication and waste of resources.

3. Reply seriously

When the other party sends a large email, the number of words in the reply should not be too small, and the words "yes", "right", "okay", "received", "thank you", etc., are very impolite.

4. Don't build a tall building with the same problem

If there are too many REs, it means that the communication is not smooth and not clear. At this time, you should make a judgment after communication.

5. Deletion** to highlight useful information

For more complex issues, after multiple recipients frequently reply to ** to express their views, the results of the discussion should be summarized and deleted immediately to highlight useful information.

6. Distinguish between reply and reply all

If only one person knows, reply; If Sender's request needs to be conclusive, reply all and let everyone know, don't let Shender do it for you. If you make a request to sender. If the problem is unclear or there are different opinions, don't keep reing in front of everyone, and tell everyone after the sender communicates separately and has a result.

Don't send frequent emails to your boss that don't have a definite result.

1. Don't send emails beyond the bounds

The most important feature of e-mail is that it is easy to be **, which is fatal to the "little clever" who like to skip the e-mail.

2. Don't e-mail that shouldn't be

Similarly, if you receive an e-mail with biased content from a colleague, you just know it yourself, and deeply thank him for his trust, don't go around ** or copy and paste, and don't open the e-mail page in front of others to prove that "this is not what I said, it was xx said", you will become a bad information disseminator in the office, and lose the trust of your colleagues at least.

3. Keep the evidence of sending e-mail

Sometimes the e-mail may not be delivered on time due to network problems, or it may be accidentally deleted by the recipient, or the recipient may deliberately say that it was not received, what should I do? Just give yourself a copy when you send an e-mail, or keep it in your outbox. Similarly, work e-mails sent to you by other people should be kept for more than three months before being permanently deleted in case of a problem.

4. Private e-mail to avoid the company's network monitoring

When it comes to network monitoring, many companies say they have, so we'd rather believe it. We always have some private matters, it is not difficult to avoid monitoring, you can use a mobile phone that is good at sending e-mail, you can surf the Internet anytime and anywhere, and you can avoid the company's network monitoring by sending and receiving. For example, talking about love with lovers, or sending homework to the teacher who rents training classes, it is very square-based and blind.

5. Let e-mail help you establish a diligent image

What should I do if I can't call the customer in the middle of the night to talk, and I can't report to the boss on a business trip or on the train? It's very simple, send an e-mail. Just send an e-mail to customers and bosses after midnight to talk about work, and they will be moved by your diligence when they receive it!

Again, in the inconvenient to play **'When I turned on my mobile phone to send e-mail to customers and bosses, I said: I am on the train, the surroundings are chaotic, and I am using my mobile phone to send e-mail......The boss likes this kind of employee the most.

6. Don't forget the correct time to send and receive e-mail

The same e-mail sent 10 minutes before and after may affect the overall situation.

Set the e-mail sending and receiving of the mobile phone to the same reminder sound as SMS; For important e-mails that need to be sent at a certain point in time, you can record them in the memo on your mobile phone, and you will be reminded when the time comes. The boss can say that you didn't see the e-mail, but you can't say you didn't send it. It is not troublesome to move your fingers, and it will help you save countless misunderstandings and blames.

7. Don't forget to "cc" and "bcc" correctly

When it is necessary to convey the document to others, of course, it is necessary to send a copy to each person, but do not forget to send a copy to the supervisor and boss, although he may not have time to read it at all, but this kind of "proof" behavior is indispensable. Especially when you want to praise your subordinates or team, this kind of CC is more important than the praise itself.