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Hello, first of all, thank you for your support to China Telecom. First of all, it is necessary to judge the situation when the broadband connection is dropped, and according to different appearances, the real cause of the disconnection can be really found. The following is a targeted solution according to various disconnection phenomena:
1) A small red cross appears in the lower right corner of the computer when the connection is disconnected. Suggested solutions: It may be caused by poor network cable contact, network card hardware failure, or abnormal power supply of network equipment such as ADSL modem, and it is necessary to fix the network cable, equipment power supply or replace the network cable.
2) A small yellow exclamation mark appears in the lower right corner of the computer when the connection is disconnected, and it is suggested that the solution may be caused by poor network cable contact, network card hardware failure, or abnormal power supply of network equipment such as ADSL modem, check whether the ADSL modem status light is normal, and replace the network cable, restore the initial settings of ADSL, etc.
3) Disconnection when playing a game, but the webpage opens normally when the connection is droppedSuggested solutions: Some computer programs (such as firewalls and anti-virus software) may conflict with game programs, or the game service may be busy. It is recommended to change the game service area and exit other applications while playing the game.
4) Browse the web disconnection but QQ and other programs are normalSuggested solutions: Make sure that only one computer in your network is using the network, if there are multiple computers surfing the Internet at the same time, it will cause the opening of the web page to be abnormal. In addition, you need to check whether the computer browser is normal, it is recommended to change the browser or change the computer to try again.
If you need to check the bill and pay the phone bill, please log in to the online business hall of Anhui Telecom. Have a great day!
Hope mine is helpful to you and can get yours!
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I'm from Henan, and so are we. The internet speed is not very good.
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If you exclude the possibility of being stopped by mega mergers due to special reasons, it may be that the local signal is faulty or there is a problem with your card, please try to use it with a different mobile phone, if it still cannot be used, please go to the business hall to replace the card
Sometimes the network we use is not good signal, such as mobile, Unicom, telecom often network instability, at this time you can call the local staff customer service of telecom for consultation, or report the problem to them, the customer service staff will reflect this problem to the superior will send professional maintenance personnel to check your network line.
Extended information: China Telecom Corporation is a large state-owned communications enterprise in China and a global partner of the Shanghai World Expo, and has been selected for many years"Fortune 500 companies"It is mainly engaged in comprehensive information services such as fixed **, mobile communications, satellite communications, Internet access and applications.
As of the first half of 2011, it had 100 million fixed users, 62.36 million mobile users (CDMA) and 61.74 million broadband users. The total assets of the group company are 632.2 billion yuan and the number of employees is 670,000.
In May 2016, the first batch of "Enterprise Demonstration Bases" for entrepreneurship and entrepreneurship was launched. In August, China Telecom Group Corporation was in"2016 China's Top 500 Enterprises"ranked 29th in the market.
On December 21, 2017, China Telecom officially issued an announcement that "China Telecom Corporation has completed the corporate restructuring". According to the announcement, China Telecom Group Corporation completed the corporate restructuring and went through the industrial and commercial change registration procedures at the Beijing Administration for Industry and Commerce on December 15, 2017. After the change, the enterprise type of China Telecom Group was changed from an enterprise owned by the whole people to a wholly state-owned company.
The name of the company was changed from "China Telecom Group Corporation" to "China Telecom Group ****".
China Telecom Corporation has branches in 31 provinces (autonomous regions and municipalities) across the country and the Americas, Europe, Hong Kong, Macao and other places, and has a communication and information service network covering urban and rural areas across the country and reaching all parts of the world"Sky Wings"、"My e home"、"Business pilots guess"、"Number know-it-all"and other well-known brands, with the service capabilities and channel system of telecommunications full service and multi-product integration. Subordinate to the company"China Telecom shares****"with"China Communications Services Co., Ltd. ****"China Telecom Co., Ltd. was listed in Hong Kong and New York in 2002, and China Communications Services Co., Ltd. was listed in Hong Kong in 2006.
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Call Telecom 10000 to complain about broadband failures, and they will come to help you deal with it.
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There is no problem with MH on 3m.,My house is 512kb.,Still playing.,You must be a problem with the network ** business.,Call customer service for help.。
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