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Hello, sorry for the inconvenience.
2.If the headset can be used normally, it may be caused by the failure of the microphone in the fuselage, please send it to the repair site in time for processing;
3.You can use the "Lenovo Service" software to detect components such as microphones through the software, and if there is a fault, please send it for repair in time;
4.If the other party cannot hear your call sound in normal mode and headset mode in the above troubleshooting, it is recommended that you can back up the body data to try to restore the settings.
You can visit the official website for inquiries:
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Summary. If you want to solve this kind of problem, you need to start from the sound source, system settings, connection status, headphone quality and other aspects, and troubleshoot them one by one.
Lenovo TW50 Bluetooth, what to do if one has sound and one has no sound.
If you want to solve this kind of problem, you need to start from the sound source, system settings, connection status, headphone quality and other aspects, and troubleshoot them one by one.
Audio source: that is, the audio file that needs to pass through the device. Under normal circumstances, the production and distribution of audio ** files are two-channel, if the two-channel volume is unbalanced, there will be a large volume and a small volume or noisy while there is sound and no sound of the current Lu change image.
Kiss is settled according to my method of elimination.
Eliminate the reasons one by one.
I'll send you first. System: In addition to the sound source itself, which can control the volume of the channel, the system can also do it. Kissing needs to be set up in the system.
Connection: After eliminating the problem of the sound source and system settings, you can focus on whether there is a problem with the connection status of the Bluetooth headset. At present, most of the Bluetooth headsets used are true wireless Bluetooth headsets, which are characterized by the fact that users can choose to use single or two earphones in different environments.
Therefore, if only one file liquid is connected to the Bluetooth headset or only one is connected to the battery, it will cause the problem of one ringing and one not ringing. For this kind of behavior, you need to remove the Bluetooth headset that has been connected from the settings and reconnect it.
Quality: After ruling out the possibility of the above problems, it means that there is a quality problem with the Bluetooth headset itself. For example, the problem with the quality of the Bluetooth headset may be:
Charging failure caused by battery loss, failure to transmit signal Liang Hui due to false welding of signal antenna, demagnetization of horn magnet or paper cone coil from the original track resulting in failure of the earphone, damage to Bluetooth IC or power amplifier IC making it unable to work normally, or damage to the connection cable of the sports earphone, etc.
If you rule out the problem of the sound source, the system and the connection, it is a quality problem.
The other headset is just broken.
The other earphone is just broken.
Or you need to disconnect the Bluetooth connection, and then reconnect it, reset the Bluetooth headset to try.
Here's how. After charging for more than 20 minutes, open the lid of the charging case, but do not unplug the charging spike line and do not take out the earphones, long press the button of the charging case and smile to reset it, there is no standard for how long to press, generally 1-3 minutes, and then the white light will flash, at this time the reset is completed, and finally connect it to the mobile phone to use it normally.
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Dear Lenovo users, hello!
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We apologize for the inconvenience caused to your use of lead.
For the silent situation as described by you, we recommend that you perform the following simple troubleshooting:
1.It is recommended that you use the Le Service (Lenovo Service including Xinghaowu) software, which has the function of a testing center, if there is a fault in the detection, it is recommended to consider sending it for repair;
2.It is recommended that you use headphones for comparison, if the headphones can be used normally, it can be judged that it is caused by the abnormal speaker, please send it to the repair site in time;
3.If the earbuds cannot be used normally, it is recommended that you back up the body data for factory reset, if the problem still exists after restoration, please take the time to go to the repair station for specific testing and treatment.
Lenovo authorized repair site to check with the inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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