How to complain about China Post EMS Express .

EMS is garbage, the charge is expensive, the speed is slow, your complaint is useless, the customer service representative tells you unhurriedly, it will take 2-15 working days to solve your complaint. You don't lose money if you die in a hurry.

MD, later fools use emsI've never seen such a garbage company in my life.

Normal Fuzhou to Chengdu, the provincial capital sent to each other, and I also encountered it after 11 days of not arriving.

The public is like this bird, there is no way to complain, and the attitude is bad.

Don't talk about EMS, you don't get it with ordinary express delivery.

Oh my God, I haven't received it for 9 days. Call customer service **11183 and hear "customer service is busy and continue to wait, please press 1". Call 11185 to complain, then simply press the "0" button to complain, and it will be directly Dududu...

If it hangs up, the state-owned enterprises will be collapsed by these people sooner or later!! I will never use EMS again.

Me too, saying that it was five days to arrive, but it didn't arrive in ten days, and I was still in a hurry, so angry that I seemed to have no way to complain.

You can't put a bank card in the envelope.

Complaints can be made by calling China Post Complaints**: 11183. 11183, the customer service line of EMS, a brand of China Postal Express Logistics Co., Ltd.!

Provide door-to-door pick-up, mail inquiry, consultation and complaint and other services, and only charge local phone fees. Use a fixed ** or mobile phone to dial 11183, after connecting, press 1 to enter the "door-to-door pick-up", tell the customer service staff your pickup address, contact person and ** to pick up the parcel. Press 2 to enter "Email Query", enter the email number you want to query, and press the button to end.

Background advantage. EMS Express has an efficient and well-developed mail processing center. There are more than 200 processing centers in the country, including 30,000 square meters in Beijing, more than 20,000 square meters in Shanghai and 37,000 square meters in Guangzhou, and each processing center is equipped with advanced automatic sorting equipment.

In 2008, the China Post Air Express Logistics Distribution Center, the largest in Asia with advanced technology and equipment, was also completed and put into use in Nanjing.

EMS Express also has leading information processing capabilities. It has established an information office platform with more than 300 cities in China as the core, which is linked to the Universal Postal Union (UPU) inquiry system to realize the global tracking and query of EMS mail. A real-time information query system has been established with the trinity of **, SMS and **.

Post EMS Express Complaint ** is 11185.

If the complaint is not accepted, you can file a complaint online.

1. Conditions for appeal:

A complaint has been filed with the company, but there has been no result within seven days.

I have complained to the enterprise, but I am not satisfied with the outcome of the enterprise.

2. Appeal**.

3. Before complaining, you must make a complaint to the headquarters of the express company, regardless of any of their treatment.

Fourth, "if the enterprise does not reply within 7 days or is not satisfied with the results of the enterprise can appeal, please wait patiently for the results of the enterprise, if there is no result after seven days, please appeal".

1. Call ** to complain to the local express regional manager.

2. Call the customer service complaint of the corresponding express headquarters.

3. Go to the "State Post Bureau Complaint**" to complain, which is the boss of all express postal services.

4. There is a premise for complaining at the State Post Bureau: you have complained to the enterprise, but you have not received a reply within seven days, or you are not satisfied with the reply.

There are two ways to complain about China Post EMS, which are as follows: 1. Call the customer service on the official website of Post EMS to complain, ** is 11185, and then transfer to manual customer service to explain that it is. 2. If you are not satisfied with the handling of the complaint result, you can initiate a complaint on the official website of the State Post Administration.

Sometimes the mail is coarsely pressed, and the mail may not be delivered to the corresponding mail bag during the delivery and sorting process, and the courier may not deliver on time.

The first is to directly call ** to complain, when the area code is +11183, do not click to query the email, to contact the human customer service, and the customer service staff will track the delivery order number in real time. Failure to deliver on time will be fined. The second is the State Post Bureau, which can be had, but it may not be practical.

There are two ways to complain about China Post EMS, which are as follows:

Before filing a complaint on the official website of the General Post Administration, one of the following two conditions must be met:

1) A complaint has been filed with the enterprise, but there is no result within seven days;

2) Have complained to the enterprise, but are not satisfied with the company's handling of the foundation spine results;

3. The complaint steps on the official website of the State Post Administration are as follows:

2) Fill in the relevant personal information, note that you must fill in your mobile phone number, because the post may need to contact you to verify the relevant information.

3) After filling in the information submission, click "I want to apply for a wide infiltration lawsuit", as shown in the figure below

4) After filling in the complaint information page, fill in the basic information of the complaint, such as address, courier company, reason for complaint, etc., the following picture is the courier company chosen by the author casually, don't take it seriously, in addition, if the complaint channel is not passable, you can also choose "has complained to the enterprise", and then click "Next" (where * is required).

<>5) After the submission is completed, just wait patiently for the processing on the official website of the postal service. After the courier company contacts you, the State Post Bureau will contact you to ask if you are satisfied with the results of the courier company, and if you are satisfied, the appeal will be over. (Offline operation).

If you encounter a dispute, you can call 11183 to complain.

Postal EMS** is 11183.

Dial 11183**, press the number key "2" when you hear "please press 2 for business consultation", and then press the number key "2" when you hear "please press 2 for domestic business" to successfully transfer to manual service. 11183 is the customer service hotline of EMS, a subsidiary of China Postal Express Logistics Co., Ltd., and you can call this number to complete door-to-door pickup, logistics inquiry, consulting services, complaints and suggestions.

Precautions for using EMS international courier

1. The aging time of EMS is not very stable, the normal is 7-15 days, and it may take one or two months when it is slow.

2. EMS cannot mail liquid and electrified products, and small partners with these two types of items mailing needs are recommended to find other sensitive goods channels for mailing.

3. EMS cannot send meat products to South Korea, because South Korea is a country that prohibits meat products from entering the country, and meat products are easy to be seized and confiscated by the customs.

4. China Post EMS package restrictions: the weight of the unit price package cannot exceed 30kg, and the unilateral length exceeds 60cm The volume weight of the goods will be calculated, and the calculation method is: length * height * width 6000 = volume weight, it is not recommended to send EMS if the thing is too large.

The above content refers to Encyclopedia-EMS