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Sorry for the inconvenience! If your FM radio does not work properly, please try as follows:
1. Check whether the FM signal is bad in the area, and it is recommended that you go to an open and unshielded area to try;
i.If the earphones are invalid, it is recommended that you try to replace the earphones to rule out whether the earphones are incompatible or the headphones are faulty and there is no FM signal.
ii.If replacing the earphones does not work, it is recommended that you back up your data and try to restore the factory settings to rule out whether it is caused by a system abnormality.
If the above operations cannot be improved, it is recommended that you go to the Lenovo maintenance site for inspection and repair in time, which may be caused by FM-related hardware failures.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.
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You need to plug in your headphones to receive the station.
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Dear Lenovo mobile phone users, hello!
We apologize for the inconvenience caused by the use of your mobile phone.
According to the description, there is no sound on the phone call, it is recommended that you first confirm whether it is frequent?
To rule out the problem of abnormal network around the other person's mobile phone or yourself, it is recommended that you try to pass the hands-free speaker or standard headset call test.
If the speakerphone or headset call is normal, it is more likely to be caused by an abnormality involving the handset part of the mobile phone. (Such as dust blockage, mobile phone envelope, abnormal contact of related connection cables, handset failure and damage, etc.).
If there is no sound on the hands-free or headset call, it may be caused by an abnormality related to the RF circuit of the mobile phone motherboard.
In addition, it is not ruled out that it may be caused by system abnormalities, it is recommended that you back up the important information of the fuselage, and then restore the factory settings of the phone to see if it can be improved. (Operational under System Settings - Backup & Reset).
Since we can't see the specific situation of your mobile phone remotely, if you can't solve it effectively, we recommend that you take the time to go to the local Lenovo after-sales service center and let the engineer help detect and solve it.
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1.Make calls with different contacts, if the call of individual contacts appears, it cannot be ruled out that it is caused by the failure of the other party's mobile phone;
2.Check whether the surrounding network environment is stable, and compare the network environment with a change;
3.If the headset can be used normally, it may be caused by the failure of the microphone and handset of the fuselage, and it will be sent to the repair site for treatment in time;
3.Use the built-in "Lenovo Service" software to detect the handset and other components, and send it for repair in time if there is a fault;
4.If the call is normal in normal mode and other modes in the above troubleshooting, you can back up the fuselage data to try to restore the settings.
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First of all, see if you turn off the call sound, and then see if you call a specific person without sound or call everyone without sound. If there is no problem with the above two,I guess there may be a problem with the earpiece that is connected,It is recommended that you go to Lenovo's special authorization point to test it for the specialized personnel there。
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1. If there are too many users accessing the base station near the peak period and the operator's network is congested, it is recommended to try to change the time period and environment, and at the same time, you can also try to compare it with other users in the surrounding area;
2. Confirm whether all contact SMS messages cannot be received normally, if it is individual contacts, it is recommended to recall whether you have set up a relevant contact blacklist, or use some third-party SMS interception related function software;
3. It may be caused by insufficient storage space, enter the information interface - press the menu key - settings to check whether the text message is stored on the SIM card by default, it is recommended to switch the storage location to the mobile phone space, and you can also go to Settings - Storage to check whether the mobile phone space is sufficient;
4. Excluding the above possibilities, it may also be caused by abnormal SMS program settings, it is recommended to enter the information interface, click the menu Fustove key - Settings - Reset the default settings, and observe the attempt;
5. If possible, it is recommended to change to other SIM cards to observe whether it can send and receive SMS normally, and it is not excluded that it is caused by the abnormality of your own SIM card;
6. If the above operations cannot be improved, it is recommended to back up the fuselage data and restore the factory settings to observe whether it is improved.
If the problem still cannot be effectively solved, the company will take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.
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1. If there are too many users accessing the base station near the peak period and the operator's network is congested, it is recommended that you try to change the time period and the environment, and you can also try it with other users in the vicinity.
2. Please confirm whether all contact SMS cannot be received normally, if it is an individual contact, it is recommended that you recall whether you have set up a relevant contact blacklist, or use some third-party SMS interception related function software;
3. It may be caused by insufficient storage space, please enter the information interface - press the menu key - settings to check whether the text messages are stored on the SIM card by default, it is recommended to switch the storage location to cause mobile phone space, in addition, you can also go to the settings to check whether the mobile phone space is enough;
4. Excluding the above possibilities, it may also be caused by abnormal SMS program settings, it is recommended that you can enter the information interface, click the menu key - Settings - Reset the default settings, and observe the attempt;
5. If you have the conditions, it is recommended to change to other SIM cards to observe whether you can send and receive SMS normally, and it is not excluded that it is caused by the abnormality of your own SIM card;
6. If the above operations cannot be improved, it is recommended that you back up the fuselage data and restore the factory settings to observe whether it is improved.
If the problem still cannot be solved and disturbed, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.
You can visit the official website for inquiries:
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Dear Lenovo users, Hello.
According to your description, it is recommended that you do a factory reset of your phone
Method 1: Go to System Settings - Privacy (please select Backup & Reset for Android higher version phones) - Factory Reset - Reset Phone.
Method 2: When the phone is turned off, press the power button + volume button at the same time when starting; After entering the recovery, please select Wipe Date;
IDEA Forum.
Think Forum.
Lenovo Community.
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The reasons why Lenovo A788T mobile phone has no sound are:
1. Set the phone to silent;
2. The phone speaker is broken.
Solution: 1. Adjust the phone mode to normal mode;
2. Press and hold the volume + to increase the volume of the mobile phone to the maximum;
3. Restore the phone to factory settings;
4. If it is not possible to solve the problem, it will be directly repaired and repaired after the warranty treatment.
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According to the description, it is recommended to refer to:
1. Check whether to call individual contacts** will appear, if so, it is recommended to compare other Lianying Hunger line people, it is not excluded that it is caused by the abnormality of the other party's mobile phone;
2. Check whether the fuselage has relevant restrictions on the call function, such as setting up a black and white list, it is recommended to cancel all of them before entering the spine to try to observe;
3. It is recommended to replace other mobile phones or compare the use of other users of the same operator around, it is not excluded that it is caused by the poor network environment, if it appears in individual areas, it is recommended to change the network environment to try;
4. If there is a condition to replace other SIM cards for comparison and use, if individual SIM cards cannot call in and out normally, it is not ruled out that it is a card failure or compatibility problem, it is recommended to contact the operator for specific testing and treatment;
5. If the above operations cannot be improved, it is recommended to back up the fuselage data and try to restore factory settings; Limb quietly.
If the problem cannot be effectively solved after the above operation, it is recommended to take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.
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Sorry for the inconvenience! If your mobile phone can be answered normally**, calling**is to show that the call is over and cannot be dialed**, it is recommended that you:
1.Verify if the phone is in arrears;
2.Restart your phone to try;
3.Card replacement attempts;
4.Try a different environment;
5.Try to restore the factory settings of the backup data with skin on the phone;
6.If the above is invalid, it is recommended to contact the after-sales inspection as soon as possible.
Officially authorized repair site inquiry.
The maintenance site is usually from Monday to Sunday 9:00-18:00, and the sites will be slightly adjusted according to their own operations.
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The reason for the problem:
1. The surrounding environment network is relatively poor, which will lead to the signal being in a non-service state;
2. Some reasons of the system itself, resulting in the mobile phone cannot be connected to the network; Workaround:
1) Turn on airplane mode and then turn off airplane mode, and the system will search for network signals again. Open [Settings] in your phone, then turn on the button to the right of the [Airplane Mode] option, wait a few seconds and then turn it off;
2) Fix the no-service issue by restoring the network settings, reverting to the default factory settings, or by restarting the phone;
3. Problems with mobile phone SIM card; It is recommended to try changing the SIM card.
4. If the mobile phone card slot or motherboard is caused by hard problems, it is recommended to send the mobile phone to Lenovo after-sales outlets for testing.
Hello. We apologize for the inconvenience.
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Hello. We apologize for the inconvenience!
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