The product in the Amazon order does not exist, can I leave feedback?

You can leave feedback for the store, but you can't leave a review for the product

E-commerce is a new interdisciplinary discipline integrating computer science, marketing, management, law and modern logistics. The purpose is to cultivate senior application-oriented technical personnel who systematically master the basic knowledge and basic skills of e-commerce, are familiar with the basic business processes of various e-commerce activities, and can skillfully use e-commerce skills and modern information technology to engage in e-commerce activities, e-commerce and system construction and security maintenance, and e-commerce management business. Basic introduction.

Electronic Commerce, abbreviated as EC. Generally speaking, e-commerce, e-commerce is the use of the Internet to carry out business activities, when the enterprise will its main business through the enterprise's intranet, extranet, and the Internet and the company's employees, customers, suppliers and partners directly connected, the activities that occur are e-commerce. It is a new interdisciplinary discipline integrating computer science, marketing, management, law and modern logistics.

Cultivate the basic theories and basic knowledge of computer information technology, marketing, international logistics, management, law and modern logistics, and have the ability to use the network to carry out business activities and use computer information technology and modern logistics methods to improve enterprise management methods and improve the ability of enterprise management level of innovative compound e-commerce senior professionals.

Collapse professional tracks.

There are six professional directions in the e-commerce major: ** design and program, network marketing, network product planning, enterprise informatization, personal network entrepreneurship and bank card research and development. The courses required by e-commerce majors in different colleges and universities are also different, some colleges and universities pay attention to e-commerce network technology computer technology, and some colleges and universities will focus on the business model, which is mainly reflected in the departments where this major is located, some are in the School of Management, some will be in the School of Information Science and Technology, and some will be in the School of Software.

Direction of employment. After graduating from the major, you can be engaged in the background operation (network operation) of the bank, the web design, construction and maintenance of the enterprise e-commerce employment unit, or the maintenance of the network, the content of the network and the network marketing (including international), the marketing planning of enterprise goods and services, or engaged in customer relationship management, e-commerce project management, the planning and operation of e-commerce activities, the development and maintenance of e-commerce systems, and the teaching of e-commerce in schools at all levels. College students can also engage in clerical jobs such as marketing and e-commerce assistants in the call center.

The general annual salary is still relatively good at about 15w, which is worth recommending.

There can be absolutely only one product in the variant. You can ask for feedback. It's still very useful. This can increase the survival of your store.

Are you sure that the order is successful, you can ask the customer service if it has been canceled, under normal circumstances, as long as the order is successfully placed without special reasons, the official cannot cancel the order, or someone else enters your account to cancel the order? Odd.

As Amazon, everyone knows about review, but there are still people who don't even know feedback, I really don't know how they do Amazon, let me tell you.

Feedback refers to the evaluation of the order made by the customer who purchased and received the product, and the evaluation content includes product quality, service level, delivery timeliness and consistency of the item and description, etc., Feedback will only occur when the customer has a real purchase of the product, and the impact of Feedback on the seller is more reflected in the seller's account, and the quality of the feedback will directly affect the ODR index of the store. How can Amazon sellers request reviews for more reviews? 》

Review is the evaluation of the product listing made by Amazon users, the review is only for the product itself, and has nothing to do with the service level and delivery timeliness, any Amazon user (users who have had at least one purchase experience on the Amazon platform) can publish a review of the listing they are interested in, and whether the product is purchased or not, the quality of the review will not be directly reflected in the seller's store, However, it can directly affect the ** and ranking of the listing.

Review and Feedback are two review systems on Amazon, and for Amazon sellers, Review and Feedback are very important.

Review refers to the evaluation of product listings made by Amazon users. It is a user on any Amazon platform, as long as the user has a shopping experience on Amazon, he can leave a review review for the listing he is interested in. Although the review will not be directly reflected in the seller's store, the quantity and quality of the review will directly affect the ** and ranking of the listing.

Feedback is often referred to as store feedback. Only when consumers have actually purchased products in a certain store can they evaluate the seller's store based on their shopping experience and user experience, and buyers are required to leave feedback through the order history page. Because feedback is the feedback that consumers make about the store, it has a significant impact on store safety.

If we want to improve the success rate of the request, we need to pay attention to the time and content of the emailBased on this, we can send a review email in three steps: first, send an email within 1 day after the buyer confirms the order, and the content of the email can express gratitude to the buyer; Then, when the seller sends another one after the goods are shipped, the content of the email can be to confirm to the buyer whether the received product is complete, ask if there are any problems encountered in use, etc.; Finally, after the above two steps, 10-15 days after delivery, we can send a review email, the subject of this email is to invite customers to leave a review. Use the review tool - HokCool Seller Assistant to automatically match the review rules, customize the email time, simplify the review operation, and improve the success rate of the review.

The theory that Amazon must learn to do cross-border e-commerce: the difference between review and feedback, it is recommended that novices want to do Amazon's friend collection.

Take a look at "My Account" - Order Query, see if you have "Executing Orders" or order status, and check the details to see if it is an order that has been paid or not yet paid. If it is not found, it means that the order has not been successfully placed, and if the order is successful, you will receive a notification in the mailbox.

Maybe the shopping cart is something you clicked on before, and it didn't end up. For example, if you shop in the supermarket, you use two shopping carts, and one cart ends up going to the cashier to settle the payment; Another cart of things, discarded and thrown in the supermarket - if you want, continue to pay; Don't delete it or put it in favorites next time.

You can use the eMapro software to match the order with a bad review: 1Log in to eMabao and open the customer service treasure CRM; 2.

Turn on product monitoring to monitor bad reviews in real time; 3.Open the All Message page in Amazon Seller Panel, open the Seller Assistant (eMaibao's product selection research tool, remember to install it first), and crawl; 4.After the scraping is completed, you only need to filter the negative review orders in the customer service treasure CRM.

If you have a system problem, please contact customer service.

You can ask about after-sales service, is there a mistake.

In the shopping cart, you haven't purchased it yet!

I believe that many of you have encountered bad reviews, the world is so big that there are all kinds of reasons for bad reviews, so how to find out the buyers, negotiate and communicate with the buyers so that the buyers delete the bad reviews, especially some buyers give bad reviews anonymously, we don't know which buyer gave the bad reviews, today I will share with you how to find out this kind of bad review order: "Amazon Bad Review Effective Solution".

Step 2: Find out the customer ID and go to the Amazon background to manage orders and use the ASIN code to search for all orders in the corresponding time period, we see that the evaluation date is May 1, and we will find the order page before May 1.

Step 3: Feel free to right-click on the blank space, click Check, and then Ctrl+F to display the search box, and then enter the customer ID we found into the search box, and the string of numbers after the order-id above the buyer ID is this bad review order.