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Dear Samsung users, it is recommended that you try the following steps: 1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.
To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card** to open the data traffic Internet service. 2. Check whether the "Mobile Data" switch is turned on.
Slide your finger down on the top curtain of the screen, slide the shortcut bar to the left, and turn the "Mobile Data" dot green. 3. Reset the Internet access parameters. In standby mode, select Standby Screen - Applications - More Settings - Mobile Network - Tap the access point name - Menu - Reset to Default Settings - After the settings are completed, restart your phone to surf the Internet.
4. Please try to change to other ** cards 5. You can also try again in a different time period or network environment. 6. Back up your phone's data (**book, text message, **, etc.), restore your phone to factory settings, if the fault persists, it is recommended that you send your phone to the nearest Samsung service center for testing and repair, and it is recommended that you make an "appointment to the store" repair application on Samsung's official website to enjoy priority repair services.
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time. Comments, suggestions, complaints, please click:
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There shouldn't be a need to restart or pull out the SIM card, right? There's no E on the taskbar, but it's still on the Internet. LZ you try again!
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If you don't ask questions about the settings, you should be able to restart, how can you still have a network when you unplug the sim.
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If the phone does not show that the network cannot be connected, it is recommended that you:
1.Check whether the SIM card of the mobile phone has the Internet function enabled.
2.Make sure mobile data is on: Swipe down the top curtain to turn on mobile data.
3.If you still can't access the Internet after checking the above contents, it is recommended to reset the Internet access parameters of your mobile phone: Settings - (More Settings) - Mobile Network - Access Point Name - More (Menu Key) - Reset to the default settings.
4.If it doesn't work, try to replace it with another SIM card to rule out whether it is a SIM card.
5.Try it after changing the time period or changing to a different location.
6.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.
7.Check if your phone has a push notification for system updates, and if so, upgrade your phone to the latest version in a Wi-Fi environment.
If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.
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1.Check whether the SIM card of the mobile phone has the Internet function enabled: call the customer service of the operator of the SIM card to inquire.
2.Make sure mobile data is on: Swipe down the top curtain of the screen to check if mobile data is on, if not, try to turn on mobile data.
4.If it doesn't work, you can check whether the SIM card is damaged by yourself or to a mobile phone repair shopYou can try to back up your phone and factory reset your machine.
6.Check whether your phone is updated to the latest version, if not, please try to update to the latest version, if the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center to check and deal with the problem. Hope it helps, hope to adopt.
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There is a problem with the wireless connection of your Samsung S7 phone, it is recommended to do the following:
1.Turn your phone and wireless devices on and off again.
2.It is recommended to forget the network to reconnect, operation: Settings - WLAN settings - click and hold the name of the network to be deleted - do not let go - forget to delete the network.
3.An attempt was made to replace the static IP address.
4.Whether it is too far away from the wireless router and affects the received signal.
5.If possible, change to another router or try to connect wirelessly6After updating the system version, test whether there is any improvement.
7.Back up your phone data (**book, SMS, multi** files, etc.), and restore factory settings8If the problem persists, it is recommended to take your phone to the nearest Samsung service center for testing.
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You can do the following steps:
1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed. If not, you can activate the data traffic Internet service.
2. Check whether the "Mobile Data" switch is turned on.
3. Please try to replace it with another ** card.
4. It may be the reason for the poor network, try to connect to the Internet in another place 5. Restore the mobile phone to factory settings, if the fault is still there, it is recommended to send the mobile phone to the nearest maintenance department for testing and maintenance.
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If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:
Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.
Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.
Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.
Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.
Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.
Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.
Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.
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We recommend that you do the following:
1.Turn your phone and wireless devices on and off again.
2.It is recommended to forget the network to reconnect, operation: Settings - WLAN settings - click and hold the name of the network to be deleted - do not let go - forget to delete the network.
3.An attempt was made to replace the static IP address.
4.Whether it is too far away from the wireless router and affects the received signal.
5.If possible, whether this phenomenon occurs when changing to another router or wireless connection attempt;
6.After updating the system version, test whether there is any improvement.
7.Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings;
8.If the problem persists, it is recommended to send the S7 phone to the nearest Samsung service center for testing.
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Hello, thanks for choosing Samsung products.
1. Turn on the data, turn off the WLAN (the top curtain can be pulled down to view), the mobile phone is powered off and restarted 2, Settings - Wireless and Network - Mobile Network - Access Point Name - Menu - Reset to Default Settings 3, Replace ** Card Attempt.
4. Back up your phone's data (**book, short message, multi** files, etc.) and restore your phone to the original factory settings (Settings - Privacy - Restore Factory Settings).
If the above methods still can't solve the problem, it is recommended to send the phone to the nearest Samsung service center, please click for specific service center inquiries.
Hope the above information can help you, thank you!
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My phone: Samsung, i9000...I wonder if you're talking about going online through GPRS?
The E word next to the signal. In this way, E will appear, and you can access the Internet through GPRS. (It has to be your network settings and data.)
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Maybe you turn off the GPRS data connection, just turn it on, and the home screen can see the data connection from long to down, just click on it.
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You may not have set it up, so install a Hydra to set it up automatically.
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