Hello, my Samsung tablet P7500 is very stuck, what s going on?

Hello: according to your description, you are suggested:

1.If the phone has an external SD card, it is recommended to unplug it for testing (to rule out the cause of the poor performance of the external SD card).

2.Turn the computer back on and off.

3. If you have a third-party lock screen software, test whether there is any improvement after uninstalling.

4.In standby mode, press and hold the physical button in the middle of the phone for more than 2 seconds - select the button in the lower left corner of the pop-up interface - if there is an active app, select the right side to end all.

5.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.

Try a factory reset.

Welcome to the Samsung Digital Service Platform to ask questions.

There are many reasons for this, such as heating, or running low memory.

The tablet screen is stuck, it is recommended that you:

1.End all programs that run in the end. Method: Long press the "Home button" to enter Task Manager - Active Apps - the program running in the end.

3.Clear tablet cache attempt: Standby interface - long press the phone home button - task manager - ram - clear memory.

4.If you have an external SD card, it is recommended to take it out and test it.

5.If your tablet supports ** upgrade, please go to Settings - About Device (About Phone) - Software Update (System Update) - Update (please back up the data on your phone before upgrading) to upgrade the tablet firmware version.

6.If it doesn't work, back up the data in your device, and then restore the factory settings (Settings - Reset Privacy - Factory Reset).

If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.

Hello: The appearance of smartphone malfunctions can be affected by many factors. For example, third-party software conflicts, viruses, excessive cache usage, hardware and other problems will cause crashes.

It is recommended that you:1If an external SD card is inserted into the body, take it out for testing. Eliminate frequent crashes caused by poor performance of SD card.

2.Uninstall the third-party software test before the crash to rule out the frequent crashes caused by the incompatibility of the third-party software with the phone.

3.Back up your phone's data (**book, short message, multi** file, etc.), restore factory settings, if the fault persists, it is recommended that you send your phone to the nearest Samsung service center for testing and repair, and you are welcome to visit the Samsung digital service platform.