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If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:
Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.
Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.
Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.
Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.
Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.
Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.
Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.
Feedback, we will check and deal with it as soon as possible.
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First: Of course, first look at whether your wifi switch is turned on, which should generally be known.
Second: Check your phone's WLAN sleep policy setting scheme, some are problems with your phone's settings, set to automatically disconnect the network when your eyes are closed, you can change the settings, setting method: Set System WLAN-Advanced WLAN Hibernation Policy Select [Never sleep].
Third: It may be that some power-saving software is installed in your mobile phone, and some provincial-saving software will automatically turn off wifi, see if your mobile phone has installed software such as power-saving treasure or dim sum power-saving. If you have installed it, check it carefully.
Fourth: It may be a problem with the router, you first determine whether the computer can connect to the router to surf the Internet, if the electricity and can be on, the mobile phone should be able to be on. However, because the brand of the router is very different, some routers will cause the wifi to drop.
If yes, try replacing one.
Fifth: In order to rule out the reason of third-party software, please try to restore the backup data of your mobile phone to factory settings first (Settings - Reset - Factory Reset), if this situation still occurs, please contact Samsung Service Center, and the engineer will upgrade the system for you.
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2.If you are using a home router, it is recommended to disconnect the power supply for a period of time and then try to plug it in again, if you are using the wireless network of the network operator, it is recommended to change the location to try and try to change to another wireless network.
3.Back up the data in the machine, and then restore the factory settings - Reset Privacy - Factory Reset.
4.If the problem persists after the above operation, please bring the purchase invoice, warranty card and machine to the Samsung service center for inspection.
5..Universal first open the settings, select wireless and network, select WLAN, set point virtual menu will come out of scanning and advanced, these two options select advanced, and then there is a WLAN hibernation policy, select never sleep, and now wifi should be uninterrupted.
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Here's why:
1. The network is mainly a network problem;
2. The hardware that receives the network signal inside the mobile phone is damaged.
The solution is as follows:
2. If conditions permit, change the SIM card for testing;
4. If it still can't be solved after resetting the factory settings, it is recommended to send the phone to the nearest Samsung service center for testing and further processing.
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My newly bought Samsung phone is frequently disconnected from the network, and it seems that Samsung is not as good as the domestic one. Don't be a Samsung anymore!!
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Samsung's mobile network always disconnects automatically.
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The main reason for network disconnection is the network problem, otherwise the hardware inside the mobile phone to receive the network signal is damaged.
Can it solve your problem?
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The landlord hangs so much? Call mobile customer service.
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Reason: There is a procedural error in the mobile phone system, which causes the mobile network function to be abnormal, and it is recommended to double clean the mobile phone to solve the network problem.
Workaround:1Start by finding the settings on your phone;
2.Then find the "Reset" option in the settings;
3.Select Factory Reset;
5.Select Delete All;
6.After selecting Delete All, the phone will automatically restart, wait patiently for the phone to clear the data, and then turn on the phone normally to restore the network function.
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It is possible, but it is also possible that the mobile phone card is not plugged in.
Mine is also Samsung's, and it's your case, just reinsert the card.
If it doesn't work, you can click on the browser settings to clear cookies and clear the memory, because the network memory of the Samsung mobile phone will be full after a long time, and then it will display invalid services).
If the network fault is temporary, you can restore the Internet access settings to default.
First, turn on the Internet service.
Confirm that your phone data is turned on.
Swipe the taskbar at the top of the screen to the left to open Mobile Data.
Under the Standby page, tap Applications.
Click Settings.
Select Mobile Network.
Select Access Point Name.
Click the [Menu] button at the bottom left and select [Reset to Default].
Shut down and restart.
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If the network fault is temporary, you can restore the Internet access settings to default.
First, turn on the Internet service.
Confirm that your phone data is turned on.
Swipe the taskbar at the top of the screen to the left to open Mobile Data.
Under the Standby page, tap Applications.
Click Settings.
Select Mobile Network.
Select Access Point Name.
Click the [Menu] button at the bottom left and select [Reset to Default].
Shut down and restart.
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I've also encountered this situation.,It's all fine just now.,Suddenly**Can't get in.,QQ can't log in.,Can't get on the Internet.,It turns out that there's no network.。 I shut it down and got it back up. I don't know why. Could it be that Samsung is "congenitally insufficient"?
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It is possible that the memory of the mobile phone is occupied and the mobile phone has money and the Internet is turned on, which will not occur in this situation.
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If the wifi signal of the mobile phone is weak or unstable, resulting in frequent drops, it is recommended:
1.Check if other devices have a good or full signal to connect to the wireless network.
2.Check to see if there are many devices connected to the wireless network.
4.If it is a home router, it is recommended to disconnect the power supply for a while and try to plug it in again.
5.If you are using the network operator's wireless network, it is recommended to try a different location.
6.Try a different wireless network.
7.Back up the data in the machine (e.g., contacts, text messages, multi**, etc.), and then restore to factory settings.
If the problem persists after the above operation, please bring the purchase invoice, repair card and device to the Samsung service center for inspection.
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It is estimated that the current signal is not good, it is recommended to turn off the computer and restart it, or find a place with a good signal to try to reconnect to the network.
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1. All of them: If your mobile phone is frequently interrupted during calls, it may be related to your mobile phone, and it is recommended that you change your mobile phone for testing; If it occurs occasionally or at a fixed location, it may be related to strong radio wave interference, cross-area switching, many tall buildings around the call or network coverage, you can contact the local manual customer service, and the company's network optimization personnel will test and implement the corresponding network optimization work in the later stage.
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It would be nice to change the receiver.
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