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If you are a business owner, are you the boss or are your employees the boss? Question:
1.If you really think of yourself as the boss, then you must have a big profit there. And the technicians, they're just a tool for you.
This can lead to confusion in a program that can lead to internal management challenges. The main part of why technicians don't use language to communicate with customers. 2.
If you treat your technicians like bosses. The effect is not the same. The division of profits is also different2:
8 principles so that there will be elite people involved in your business. So that your business will not lose money. The greatest interest is still oneself.
There's an old saying that "small profit sales" is a testament to whether your experience is good enough to accommodate the business. As the thoughts of our top management. Except for the state-run ones.
Like a private business, who did not start from ordinary business. Be sure to treat your employees as bosses in the company you run. Then ask some senior management to help you manage it.
Sure to make your business booming.
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How to operate a foot massage shop can start from these 7 aspects:
1. Interpersonal relationships.
The interpersonal relationship of being a boss is quite important, and don't underestimate that.
For example, the opening of a new store, on the basis of no customer accumulation in the early stage, needs to pass information to friends from all walks of life to each other, as the most direct way to promote the brand.
Second, the location of the store.
The location will greatly affect the operation of the store, but it cannot be said that it absolutely determines the operation.
If you choose a location, you don't have to choose the largest business circle, not to mention the high rent in this location, the competition is also very strong, and the traffic that can be brought in the end is not necessarily proportional to the pay.
Compared with the use of "** quantity" as the site selection criteria, the location with more potential users often brings more considerable results, such as the positioning of the foot bath shop as a boutique store, and the surrounding area is a good choice.
3. Featured projects.
The homogenization of this industry is more serious, your store can do foot baths, my store can also be, in this competitive environment to stand out and win the favor of customers, it is difficult.
In the process of store operation, it is necessary to take the initiative to explore and iterate new projects, so that new customers can have more choices, so that old customers can have a new experience, and at the same time, it can continue to increase the revenue of the store.
Fourth, the pricing of the market.
According to research reports, more than 70% of the people who generate consumption do so because of "impulse".
The same is true for our foot bath project, if the ** is set too high, even if the customer has the urge to consume, they will be persuaded to quit by the high **, and they will consider re-choosing, which will cause a large loss of customers in the long run.
Fifth, the importance of the brand.
Brand can often bring intangible value to a business.
Under the circumstances, we must not ignore the investment in advertising, which is also a form of promoting the brand and increasing the brand.
6. Team building.
If you want to run a foot bath store well, the construction of the team cannot be ignored, including the organizational structure of the entire team management and technician level.
7. Professional skills training.
"Professional technology" is the foundation of the foot bath technician, and it is also the most concerned issue for customers.
If a foot bath store wants to achieve long-term growth, it must always put the customer's experience first.
Therefore, only by constantly improving the technician's technique and making customers continue to be satisfied, can we finally obtain the repurchase of customers and achieve the word-of-mouth spread of the brand.
The operation of a foot spa store is a science.
As a store manager, you need to have an open attitude to learn excellent business philosophy and boldly apply it in practice.
Constantly summarize experience in the process, and finally find the most suitable way to operate your store.
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The operation of a pedicure shop can be divided into the following steps:
1.Sufficient working capital: At the beginning of the store, it is necessary to meet the various operational needs of the store, such as store rent, product purchase, normal staff expenses and activities, etc., and it is necessary to prepare sufficient funds.
2.Accurate market positioning: It is necessary to find out their own market positioning, determine the business items and scope according to different cities and consumer groups, conduct a comprehensive investigation and understanding of the current market, and then after thorough analysis and judgment, finally establish a clear goal and determine the management and operation plan of the foot bath shop.
3.Excellent podiatrist team: The service quality of the podiatrist is an important factor in determining the repeat purchase rate of customers, so it is necessary to recruit skilled and experienced podiatrists and train them professionally.
4.Good service attitude: Foot massage shops belong to the service industry, so they have high requirements for service attitude. Whether it is the front desk or the technician, or even the cleaning staff inside, they need to have a very good attitude towards the customer and make the customer feel valued.
6.Effective customer maintenance: After a customer purchases a service, it needs to be tracked to understand their needs and feedback to improve the quality of service and increase customer loyalty.
In general, the operation and management of a pedicure shop needs to focus on multiple aspects such as market demand, service quality, staff training, marketing strategy and customer maintenance, so as to improve customer satisfaction and increase the revenue of the store.
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1.Choose the right location: Choosing the right location refers to choosing a convenient location according to the source of customers of the massage parlor, so that guests can easily reach the massage parlor.
2.Decoration: To create a warm and comfortable atmosphere, the decoration needs to be exquisite, with the right color, comfortable seats, safe and environmentally friendly equipment, etc. to create a comfortable atmosphere, so that customers can comfortably receive massage services.
3.Find the right staff: According to the characteristics of the massage shop such as technical requirements, patience and responsibility, combined with industry knowledge, find suitable technicians, so that they can provide customers with high-quality services.
4.Formulate a first-class system: according to the market, grasp the purchasing power of consumers, grasp their own strength, grasp the service technology and other comprehensive factors, formulate a reasonable first-class system, so that consumers can purchase reasonable costs, and can obtain high-quality massage services.
5.Marketing promotion: According to the actual market situation, combined with the service characteristics of massage parlors, adopt systematic marketing strategies, formulate reasonable publicity plans, and carry out effective promotion activities, so that more customers can understand the services of massage parlors, so as to increase the source of customers for massage parlors.
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Has anyone ever worked as a waiter at a foot bath shop? What do you do and what do you do?
Kiss! Hello, happy to answer your <>
As a waiter in a foot bath shop, my main job is to provide customers with massage, foot washing, foot soaking and other services. The specific work is as follows: 1
Reception of customers, guidance of customers to their seats, and provision of services and consultations. 2.Soak or wash the feet of customers and gently massage their feet to relieve fatigue.
3.Cleaning tools, disinfection and maintenance of foot bath facilities. 4.
Provide emergency services such as tea and fruit to meet customer needs. Compared with waiters in other industries, the working environment of waiters in foot bath shops is relatively comfortable, and they do not need to stand or walk around for a long time, but they need to spend a certain amount of physical strength. In addition, the length of the working hours is relatively long, which is helpful for job seekers who are obedient and stress relieving can consider this job.
It is necessary to have good communication and coordination skills and a strong sense of service. Hope mine can help you <>
Do you have any other questions?
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The foot bath shop is a leisure place, not an entertainment place, it is better not to say it, the general concept of more traditional people think that it is not a good place, or to tell a white lie is not good.
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This is an entertainment venue, most of them are still regular, this thing depends on how others understand it, and those who are clear are self-purifying. Don't worry about too many things.
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Mainly to help guests massage their feet. If you want to do it, then it's very good, it depends on your own will, whether you like it or not.
In winter, many people feel cold in their hands and feet, but it is actually blood circulation.
Not smooth relationship, soaking feet with hot water can achieve the effect of promoting blood circulation, can relieve fatigue, improve sleep, and it is no wonder that hot water foot soaking has become a family health care method that continues to this day.
In addition, in the theory of traditional Chinese medicine.
Foot soaking is also beneficial for other systemic diseases, such as rheumatism and arthritis.
For common diseases such as colds, as long as you insist on soaking your feet every day, it can play a health care role in alleviating symptoms.
As the saying goes: "Trees need to protect their roots, and people need to protect their feet", the feet are the "second heart" of the human body, and it is necessary to pay attention to science to protect it. Soaking your feet in hot water can not only promote blood circulation in your feet, reduce local muscle tone, but also help eliminate fatigue and improve sleep.
Traditional Chinese medicine believes that the feet are the starting and ending points of the three yin meridians and the three yang meridians of the feet, and are closely related to all the organs and meridians of the body.
Soaking your feet in hot water can play a role in adjusting the function of the internal organs and enhancing the physique. For healthy people, it is generally enough to soak their feet in water or salt water or vinegar water, which is not only simple but also convenient, and most importantly, it does not cost money.
There is an old saying in my country: "Washing feet with Chinese medicine is better than taking tonics." Soaking your feet for 15 minutes a day can have a health effect, such as submerging your feet to 40 degrees Celsius.
Headache after about 15-20 minutes in hot water.
There will be significant relief. This is because blood vessels dilate in the feet and blood flows from the head to the feet, which can reduce cerebral congestion and thus relieve headaches.
For headaches caused by colds and fevers, soaking your feet in hot water can also help reduce fever. If you can continue to massage the Yongquan acupoint with your hands and press the Taichong acupoint on the lateral instep of the back of the big toe while soaking your feet, it will also help lower your blood pressure. And, often adhere to the Chinese medicine foot soak foot therapy has a wide range of applications, rheumatism.
Systemic diseases such as spleen and stomach diseases, insomnia, headaches, and colds.
Paraplegia, traumatic brain injury, stroke, lumbar disc herniation.
Kidney disease, diabetes.
and other serious illnesses, **** after serious illness, etc. are included. Therefore, adhering to scientific pedicure, especially for alleviating various occupational diseases that modern urban people are prone to, can often achieve twice the result with half the effort.
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The foot bath shop has two titles, one is a service staff and the other is a technician.
Upstairs is talking about technicians, but LZ is talking about waiters, foot bath city is actually a very formal industry, the male waiter inside is to do some tea, water, because the boy is more powerful.
So I think some buckets for foot baths need to be done by boys!
So the waiter is not responsible for the massage, the massage is the technician, as for the gender is mainly according to the requirements of the guests!
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In another place, business will be better in places with a large amount of **. It is not popular for one person to do business, and it is better to add two talents.
Let's let a friend experience this first.
Because the store is small, there is no advertising investment.
Let your friends experience it, and they can help you spread the word-of-mouth.
In any case, if it is aimed at the common people, it must be of good quality and low price.
Only then can there be a market and a long time.
Either that, or it doesn't work well.
Either that, or the technique is not good.
It depends on the improvement.
Generally speaking, foot massage shops are mainly engaged in old customers, and most of the new customers are also brought by old customers!
And to develop new customers, it is also simple, first of all, you must find someone who often does pedicure, because you want to find someone who does not do pedicure, it will be difficult!
And who regularly do pedicures? For example, taxi drivers, for example, shop owners, and others, with a clear customer base, it's much easier for you to advertise, right?
You can learn about the polyspace. A set of equipment can watch movies and sing, which is very suitable for the upgrading of a foot spa shop.
If the business is not good, the main lead burns to solve the problem of passenger flow, analyze the surrounding resources, and see which customers you are.
There are two ways to solve the customer flow: the old customer referral strategy. This is the fastest, most effective, and then what giveaways you use.
Take advantage of the surrounding resources to drain and package the drainage card.
You can increase your own traffic by bartering.
It is to exchange the pedicure service in your store for the promotion of the local newspaper, for tourist tickets, for movie tickets, for car wash cards, for some towels and other consumables ......
In the process of exchanging, you get benefits, and at the same time increase the customer flow in your store, achieve the purpose of publicity, and lay the foundation for the increase of turnover in the future.
My foot spa shop has been open for about two years, and the business was still okay when I first started. After a month of operation, the business gradually deteriorated from what it used to be. In the end, it can be said that there is almost no profit every month, except for the wages and rents of employees, and even some months have reached the point of backwards.
I'm on the verge of going out of business, but I still have some hope that I can turn the business around. If you can't bear to close the door, you are unwilling. By chance, I walked into Mr. Wang Shunjie's free profit course, and continued to understand through continuous learning.
Then after I went back, under the guidance of Mr. Wang Shunjie, in less than a month, my store came back to life and made a profit of 800,000 yuan.
The high-brightness iron mouth is not suitable for opening a pedicure shop, and the highway is full of passers-by who come and go, and there is no time to stay, and it is not a place for recreation. Foot massage shops can be opened around restaurants and stations. Transfer.
Ask your local well-known TCM physiotherapist or health expert to make a professional introduction in your store, which will increase the reputation of the store. In general, publicity is important, it is more important to popularize the benefits of TCM massage to all classes, although some people know some knowledge of massage, but they are not very professional, they don't know what are the benefits of massage, or what are the disadvantages, they need to have a personal experience, so you can hold an event about massage in the store, tell people about the benefits of massage, and then let them experience the magic of massage for free. Of course, as long as you have real skills, you will definitely have a lot of customers.
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