Can I get a refund 5 minutes before the departure time and 1 hour before the departure time?

It's okay,However, you must know that a certain handling fee needs to be deducted for the refund before driving, which is also stipulated by the railway department, and the handling fee charged for the refund time is also different, let's find out!

2019 Spring Festival train ticket refund fee: no refund fee will be charged if the ticket is refunded more than 15 days (exclusive) before departure; If the ticket is refunded more than 48 hours before departure, a handling fee of 5% of the fare will be charged; If the refund is made more than 24 hours but less than 48 hours before departure, a handling fee of 10% of the fare will be charged; If the driving time is less than 24 hours, a handling fee of 20% of the fare will be charged.

If you change your ticket or change your ticket to the station and then refund it, you need to pay attention to two points:

1. Within 48 hours and 15 days before departure, if you change or change to other trains that are more than 15 days away from departure, and refund is made 15 days before departure, a 5% refund fee will still be charged;

2. If the ticket is changed or changed to the station during the Spring Festival travel period, the refund fee will be charged at 20% of the face price when refunding.

No. Starting from May 6, 2015, the time for purchasing, refunding and changing tickets on the 12306** and "Railway 12306" mobile ticketing apps will be adjusted from no later than 2 hours before the train starts to 30 minutes.

At the same time, as a supporting measure, the railway department will set the payment time for online tickets purchased within 2 hours before departure to 10 minutes. This not only creates conditions for passengers to purchase tickets conveniently, but also enables the surplus tickets to return to the ticket library in time, which is convenient for other passengers in need to purchase tickets.

Refunds are available up to 5 minutes before the train starts.

When requesting a refund, passengers should go to the station before the departure time shown on the ticket, and the full fare will be refunded and the refund fee will be charged. Under special circumstances, with the consent of the stationmaster of the station where the ticket is purchased or the station on which the ticket is taken, it can be handled within 2 hours after the departure. For group passengers, please arrive no later than 48 hours before departure.

Refunds must be made at the railway window before departure

1) If the passenger applies in person, please provide the ticket and the original valid ID used to purchase the ticket for refund.

2) If you are applying on behalf of the passenger, please provide the ticket and the original valid ID of the agent and the original valid ID of the passenger used to purchase the ticket.

3) If the resident ID card cannot be automatically read or you use a valid ID other than the resident ID card to purchase tickets, please provide the order number.

Refund Fee:

No refund fee will be charged if the refund time is more than 15 days (exclusive) before departure. If the departure time is more than 48 hours, it will be charged at 5% of the fare; If it exceeds 24 hours but is less than 48 hours, it will be charged at 10 of the fare; If it is less than 24 hours, it will be charged at 20% of the fare.

5 Refund fees will still be charged if the ticket is changed within 48 hours and 15 days before the departure of the train, or if the ticket is refunded 15 days before the departure of the train if the ticket is changed within 48 hours and 15 days before departure.

When exchanging tickets or "changing stations", if the new ticket ** is lower than the original ticket**, the difference in price will be refunded, and the refund fee will be charged according to the difference, and the current refund fee standard will be implemented.

The mantissa unit for the above calculation is 5 jiao. The mantissa is less than 2 5 degrees, 2 5 degrees and above, less than 7 5 degrees is 5 degrees, and 7 5 degrees and above is 1 yuan. The minimum refund fee is 2 RMB.

If the date of the changed ticket is during the Spring Festival travel period, the refund fee will be charged as less than 24 hours before the departure time.

The above content reference:China Railway 12306 - Refund.

Train tickets are 80% refundable 2 hours before departure.

If you purchase a ticket in **, you can apply online if you do not exchange for a paper ticket and no later than 30 minutes before departure; If you have already exchanged for a paper ticket or within 30 minutes before departure, you need to go to the ticket window at the station.

In this case, you cannot refund the ticket online, at least more than half an hour in advance. You should be able to go to the window, according to the regulations, the window can be refunded before the drive.

Legal basis: Railway Law of the People's Republic of China

Article 14 Passengers shall hold valid tickets. For those who take the train without a ticket or with an invalid ticket, the fare shall be repaid and the fare shall be added in accordance with the regulations; If the delivery is refused, the railway transport enterprise may order it to get off the train.

Article 26 Railway fares for passengers, tariffs for goods, parcels and luggage, and miscellaneous charges for passengers and cargo transportation shall be announced. Those that have not been announced must not be implemented.

Refunds are available up to 30 minutes before departure. The refund fee for train tickets is as follows:

1. If the refund time is more than 8 days before the departure of Heyan, no refund fee will be charged;

2. If the refund procedure is handled more than 48 hours before departure, 5% of the refund fee will be deducted;

3. If the refund is handled between 24 and 48 hours before departure, 10% of the face of the ticket will be charged as a refund fee;

4. If the ticket is refunded within 24 hours before departure, 20% will be deducted as the refund fee;

5. If the refund time is between 48 hours and 8 days before departure, if the ticket is changed or changed to other trains with a departure time of more than 8 days, and the refund is made 8 days before the departure time, 5% shall be deducted as a refund fee;

6. If the train departure time is less than two hours, the ticket cannot be refunded and can be changed.

For the refund process before driving, it is actually very convenient. For online refunds, please apply for refunds in the following ways:

1. If you have not exchanged for a paper ticket and it is no later than 30 minutes before departure, you can apply for it in **;

2. If you have already exchanged for a paper ticket or within 30 minutes before departure, please bring the original valid ID of the passenger used to purchase the ticket to the ticket window of the station. If the resident ID card cannot be automatically read or you use other valid ID documents other than the resident ID card to purchase tickets, please mention the order number of Changao Yuyuan;

3. If you use your resident ID card to purchase tickets and go through the check-in with your resident ID card, but leave the station without taking the train, please go through the regulations after confirmation at the station.

Legal basisArticle 48 of the Regulations on Railway Passenger Transport.

When a passenger requests a refund, the refund fee shall be charged in accordance with the following provisions:

1) Passenger refunds must be made at the station where the ticket was purchased or at the station where the ticket was issued.

2) Before the departure station, the full fare can be refunded within 2 hours after the departure under special circumstances. Groups must check in at least 48 hours prior to departure.

3) Passengers cannot be refunded after commencing their travel. However, if you are unable to continue your trip due to injury or illness, the difference between the fare collected and the fare of the section you have taken can be refunded after confirmation by the station or train. If the mileage is less than the minimum mileage, it will be calculated according to the minimum mileage; The same applies to accompanying guests.

4) When returning a ticket with a line stamp, you should first go through the baggage change procedures.

5) Platform tickets are non-refundable.

The refund method for suburban tickets, commuter tickets and fixed tickets shall be determined by the railway transport enterprises.

If necessary, the railway transport enterprise may temporarily adjust the refund method.