My phone bill has not been received

After the phone bill is successfully recharged, it will arrive within 24 hours under normal circumstances, and there will be a certain delay during the peak period at the end of the month and the beginning of the month, please wait patiently. At the same time, you can also analyze from the following aspects:

1. Check whether the mobile phone number to be recharged is entered correctly;

2. Log in to China Mobile's official ** to check the mobile phone recharge payment record and judge whether the recharge is successful;

3. Log in to China Mobile's official ** page and select My Bill Inquiry to judge the phone bill consumption;

Do you use the balance to top up the credit or the balance of the treasure? Seriously recall, did you fill in the ** number you recharged correctly? If you fill in the wrong number, the bill will be charged to someone else.

Check your account to see if the money has indeed been deducted from the phone bill, if the number is correct, the money has also been deducted, and it has not arrived, then you should contact Alipay's customer service to ask.

Using Alipay to recharge the phone bill is actually also provided by Tmall merchants, and it can be received within 2 hours under normal circumstances. However, during the peak period of the month and the beginning of the month, it may take 24 hours to arrive in the account, which is a normal situation, just be patient.

If the waiting time is too long or you are not willing to continue waiting, you can first verify with the operator the recharge to the account, if it is indeed not received, you can open ** and contact the seller in the [My Order] page to communicate and deal with it.

If the seller cannot be contacted or cannot be communicated, and the order is paid, as long as the seller does not ship the goods within 24 hours, the system will automatically refund, it is recommended that you wait patiently; If the order is in the state of successful transaction, you can find the order in [My Orders] and click [Apply for after-sales] to request a refund.

1.First of all, the user should confirm whether the recharge number is correct, if the recharge number is correct and has not arrived, you can choose to contact customer service to solve it, or raise a question about the recharge order to apply for an after-sales refund.

2.If the user owes a large amount of money and the recharge amount is insufficient, the mobile phone will also not receive a text message reminder of successful recharge, and the recharge has been successful, but there is no SMS reminder because the mobile phone is still in arrears.

3.After the phone bill is successfully recharged, it will arrive within 24 hours under normal circumstances, and there will be a certain delay at the end of the month and the beginning of the month.

Extended Materials. (1) About Alipay.

1.Founded in 2004, Alipay (China) Network Technology is a third-party payment platform in China, committed to providing "simple, safe, fast and convenient" payment solutions for enterprises and individuals. Since its establishment in 2004, Alipay has always taken "trust" as the core of its products and services.

It has two independent brands, "Alipay" and "Alipay Wallet". Since the second quarter of 2014, it has become the world's largest mobile payment manufacturer. Alipay has established strategic cooperative relations with more than 180 banks at home and abroad, as well as international organizations such as Visa and Mastercard, and has become the most trusted partner of financial institutions in the field of electronic payment.

In February 2020, Nepal's central bank issued a license to Alipay. In July, Alipay was selected into the list of excellent solutions for the blockchain war "epidemic". In October, Alipay launched the "late payment" function.

2.Alipay, a subsidiary of Ant Financial, has a life service platform with 100 million real-name users. Alipay has developed into an open platform that integrates multiple scenarios and industries such as payment, life services, government services, social networking, financial management, insurance, and public welfare.

In addition to providing convenient basic functions such as payment, transfer, and collection, it can also quickly complete credit card repayment, phone bills, and water, electricity and gas bills. Through the intelligent voice robot, you can reach hundreds of life services in one step, not only can you enjoy consumption discounts, build groups with friends, but also easily manage money and accumulate credit. It has covered 38 countries and regions except Chinese mainland.

Hello dear,!<

Eliminate the following reasons: the reasons and solutions for the non-arrival of the mobile phone bill: 1. The mobile phone recharge is recharged through a third-party channel, and it generally takes a certain amount of time to complete the entire recharge process through the third-party recharge mobile phone bill.

2. The time of charging the phone bill is just at the beginning of the month or the end of the month, which is the peak period of the operator's settlement, so the arrival of the phone bill may be delayed for 12-24 hours, but it will arrive smoothly in the end. 3. When recharging the mobile phone bill, the wrong mobile phone number is charged, and the phone bill is recharged to someone else's number. I hope my answer is helpful to you, and finally I wish you good health and a happy mood again!

The operation of Alipay recharge phone bill is very simple, as long as you enter the mobile phone number, select the recharge amount, and you can complete the phone bill recharge service. However, sometimes, Alipay's phone bill recharge is not instantaneous, what should I do if it does not arrive after the phone bill is recharged? Today, I will teach you how to deal with emergencies.

Method 1: Apply for a refund

Alipay's cost recharge service is provided with Tmall merchants, and users can log in to their own ** to view the current order status. If it shows that it was not shipped, you can request a refund. If it shows that it has been shipped, but the phone bill has not arrived, you can contact **customer service to verify the specific situation and get the money back through after-sales rights protection.

Method 2: Wait for 6 hours

Under normal circumstances, Alipay's mobile phone recharge service arrives very quickly, but it is not excluded that the peak recharge period at the beginning of the month and the end of the month, because the recharge is delayed due to the busy system or operator maintenance, you can wait for 6 hours to see if the recharge amount has arrived. According to the Alipay recharge agreement, the seller's delivery and recharge arrival time is reasonable within 24 hours, please try to stagger the peak period for recharge.

Method 3: Restart your phone

Some users are in serious arrears, and they can neither receive SMS nor access the Internet. After recharging, it is recommended that users with arrears restart their mobile phones, and they will receive SMS when the recharge is successful. Before restarting, the recharge was actually successful, but the system was delayed due to serious arrears on the phone.

I have also been using Alipay's phone bill recharge service, and most of the time the payment is successful, and after a while, I will receive a text message prompt from the operator that the recharge is successful. As long as you avoid peak recharge, Alipay's phone bill recharge service is still very reliable.

Check to see if your top-up numbers are correct. If the number is correct and the top-up is completed, then there is a delay, and so on.

Hello pro Alipay recharge phone bill has not arrived, we know that Alipay recharge phone bill is delayed, if at the beginning of the month or the end of the month to recharge, you may have to wait for half an hour, if it has not arrived, you can contact customer service to solve. 1. Open the Alipay app to find the Alipay recharge center and click to view the recharge record. 2. Click on the recharge record to view the orders that have not arrived.

3. Click "Have a question about this order" below. 4. After entering, click on the phone bill or the traffic has not arrived, check and verify whether the phone bill has arrived, and if it has not arrived, you must contact customer service to solve it.

Summary. 1. If the Unicom number cannot be recharged, the reasons and handling methods are as follows: [Method 1] There may be a delay in the arrival of the account due to the busy system (such as the peak payment period at the beginning of the month and the end of the month, etc.), please pay attention to the arrival within 24 hours.

Method 2] If you do not arrive in the account for more than 24 hours, please keep the recharge voucher or recharge card body, and contact the corresponding recharge channel for verification and processing. 2. You can check whether the payment is successful through the following methods: [Method 1] Log in to the China Unicom APP, click "Service Query, Phone Bill Business Query, Payment Record"; 【Method 2】Log in to the online business hall of China Unicom and click"Telephone bill inquiry and payment record".

1. If the reason and handling method of the Unicom number cannot be recharged are as follows: [Method 1] There may be a delay in the arrival of the account due to the busy system (such as the peak period of payment at the beginning of the month and the end of the month, etc.), please pay attention to the arrival within 24 hours. Method 2] If you do not arrive in the account for more than 24 hours, please keep the recharge voucher or recharge card body, and contact the corresponding recharge channel for verification and processing.

2. You can check whether the payment is successful through the following methods: [Method Lead Hidden Brother 1] Log in to the China Unicom APP, click and search "Service Inquiry Phone Bill Business Inquiry Payment Record"; 【Method 2】Log in to the online business hall of China Unicom and click"Telephone bill inquiry and payment record".

Can you elaborate on that a little bit more?

1. If the reason and handling method of the Unicom number cannot be recharged are as follows: [Method 1] There may be a delay in the arrival of the account due to the busy system (such as the peak period of payment at the beginning of the month and the end of the month, etc.), please pay attention to the arrival within 24 hours. Method 2] If you do not arrive in the account for more than 24 hours, please keep the recharge voucher or recharge card body, and contact the corresponding recharge channel for verification and processing.

2. You can check whether the payment is successful through the following methods: [Method Lead Hidden Brother 1] Log in to the China Unicom APP, click and search "Service Inquiry Phone Bill Business Inquiry Payment Record"; 【Method 2】Log in to the online business hall of China Unicom and click"Telephone bill inquiry and payment record".