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1. No freight insurance means that there is no freight insurance when buying goods, and you can't get the protection of freight insurance. Otherwise, if there is no shipping insurance, the buyer will be responsible for all shipping costs if he is not satisfied with the goods after receiving the goods and wants to return or exchange them. Therefore, when shopping online, if you are worried that the goods you receive do not match your expectations, it is best to choose a merchant with freight insurance, or buy your own shipping insurance.
2. Freight insurance is a kind of freight insurance, which is divided into return freight insurance.
Buyer) and Return Shipping Insurance (Seller), the shipping insurance will automatically expire after the transaction is successful. This insurance product has 4 major features: low insurance costs:
The average expenditure is less than 7 yuan; Convenient insurance: you only need to choose when purchasing goods, and you can pay together with the payment; Fast claim settlement: no need to report, no need to provide evidence, the claim payment will be paid directly to the buyer's Alipay account within 72 hours after the return is successful; High Claim Amount:
According to the distance between the buyer's place of receipt and the seller's place of return, the amount of compensation is determined, and the maximum compensation is 18 yuan. Wang Wu.
3. How to use freight insurance:
1) Generally, when the buyer chooses the product and is ready to pay, there is generally an option above the confirmation payment button is freight insurance, click and fill in the corresponding amount, and then confirm the payment will deduct your order cost and freight insurance together.
2) Freight insurance will only play a role when returning goods, after receiving the goods, open [My Orders], you can see the previous order, choose the order that purchased the freight insurance, you will see that in addition to [Refund] there is also a [Return Shipping Insurance].
options. 3) If you need a refund, you need to select [Refund] - Refund of Receipt of Goods, and return the corresponding order before you can get the reimbursement of freight insurance. After the seller or the system refunds, enter the tracking number correctly on the shipping insurance page.
Submit it and you're ready to make a claim.
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There is only one possibility for the claim to fail: the return tracking number is filled in incorrectly and the claim cannot be claimed.
Claims for freight insurance purchased by buyers can be claimed in the following scenarios:
1. Before the transaction is successful, initiate an application for return and refund;
2. After the seller agrees to the buyer's refund application, he needs to fill in the correct return tracking number
3. After the refund shows "Refund Successful", the insurance company will approve and process it within 72 hours, and the compensation amount will be directly refunded to the buyer's Alipay account after the claim is confirmed.
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Summary. Hello dear, it's a pleasure to ask you for <> answers
Freight insurance can be handled in this way: freight insurance not all cases will be claimed, for example, although it supports the replacement after confirming the receipt, but because there is no logistics number to fill in the entrance, it is not supported to confirm the freight insurance claim for replacement after receipt, in this case, it is impossible to complain, the buyer can communicate and negotiate with the seller to see if the seller is willing to bear the freight generated by the exchange.
How to deal with freight insurance without claims?
Hello dear, it's a pleasure to ask you for <> answers
Freight insurance can be handled in this way: not all cases of freight insurance will be claimed, for example, although it supports the replacement after confirming the receipt, but because there is no logistics number to fill in the entrance, Taobu Hu Jianbao does not support the freight insurance claim for the replacement after confirming the receipt, in this case, the buyer can communicate and negotiate with the seller to see if the seller is willing to bear the freight generated by the exchange.
What to do if the freight insurance refusal appeal fails: Many people** orders have Liang let the freight insurance, but because the return tracking number is filled in incorrectly or other information is wrong, they encounter the freight insurance refusal and fail after submitting the appeal. Freight insurance is mainly for goods that support 7 days without reason to return, when returning, be sure to fill in the correct logistics company, logistics tracking number and other information, so as to avoid claims disputes.
You can file a complaint first.
Where to vote?You bought it on ** platform.
Tik Tok. Make a complaint on the platform.
Have you negotiated with the merchant?
What merchants say.
The merchant said that he refused to pay or something.
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Summary. When I bought it, there was no freight insurance, and later I had one that I could contact customer service to negotiate. 1.
Buyers who encounter such a situation do not need to be too anxious. This is generally caused by the insurance company due to the buyer's more returns in the process of shopping. Maybe the buyer didn't refund much, but it may be that the insurance company has a systematic judgment.
2.The only way for such a buyer to find customer service is to continue shopping and try to buy items that do not need to be returned. For example, food, play, etc., generally buy once a week, under normal circumstances, more than a month.
When I bought it, there was no freight insurance, and later I had one that I could contact customer service to negotiate. 1.Buyers who encounter such a situation do not need to be too anxious.
This is generally caused by the insurance company due to the fact that the buyer of baby liquid is in the process of shopping, and there are more returns. Maybe the buyer didn't refund much, but it may be that the insurance company has a systematic judgment. 2.
Even if such a buyer looks for customer service, it is useless, and the only way is to continue shopping and try to buy goods that do not need to be returned. For example, food, play, etc., generally buy once a week, under normal circumstances, more than a month.
3.Because the freight side will also take a certain amount of time, the town hall will be readjusted. The reason for this is because there are individual buyers who always want to pay for the idea of freight travel insurance, so it is also helpless for insurance companies. Such a collapse operation can be detrimental.
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This means that the goods purchased are covered with shipping insurance. Return shipping insurance.
Before the buyer and seller complete the transaction, the buyer initiates a return refund request, and the insurance company provides insurance services to compensate for the one-way freight incurred by the return, and the amount of return freight that can be obtained is a fixed amount calculated by the insurance company according to the distance between the two places, and will not change according to the actual return shipping cost.
If the order is successfully insured with shipping insurance and applies for a return refund, fill in the correct return tracking number, and the refund will be processed within 72 hours after the refund shows "refund successful", and the claim amount will be directly refunded to your Alipay account balance after confirming which claim is sold, without any operation.
Extended Information: Return Shipping Insurance is a type of shipping insurance, which is divided into two categories: Return Shipping Insurance (Buyer) and Return Shipping Insurance (Seller). In order to resolve the dispute between the buyer and the seller over the cost of freight in the return process, the insurance company has added the "7-day no reason to return and exchange."
For the service of the product, the buyer provides return shipping insurance when the product is photographed to allow the user to choose to purchase.
When the seller agrees to the return application, reaches a return agreement, waits for the buyer to return the goods, the buyer fills in the logistics information when returning, and within 72 hours after the end of the transaction, the insurance company will compensate the buyer for the return freight as agreed. The refund amount for return shipping is a specified amount, and the system will determine the reimbursement amount based on the distance between the buyer's place of receipt and the seller's place of return.
The freight insurance shows that the bill has been issued, which means that after the buyer has paid, the freight insurance of the order has been successfully insured, the insurance liability takes effect, and the buyer can get the freight claim if he applies for a return before confirming the receipt of the goods or within 7 days of receiving the goods.
If the buyer has not received the bridge concession, you can contact the seller's customer service to see the logistics dynamics, if it is lost, then you can only negotiate a refund or re-mail. In addition, if the buyer has already received the product, they need to apply for a return before confirming receipt in order to use the shipping insurance.
Operating environment: Huawei nova5pro**.
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