Feng Xiaogang scolded the waitress for not having any food, is the airport food really that unpalata

Feng Xiaogang was furious at the airport because the food was not delicious, and angrily scolded the waitress, and this ** has spread on the Internet recently. Let's not talk about whether the airport food is really so unpalatable, but Director Feng Da is so difficult for a little girl in public, which is really damaging to his image.

Taking the capital airport as an example, before KFC, Ajisen Ramen, Starbucks and other fast-food restaurant chains settled in the terminal, the airport food gave me the impression of two words: unpalatable and expensive.

Many years ago, I once ordered a bowl of beef noodles for 55 yuan at an unknown restaurant at the airport. I remember that the bowl of noodles had a piece of dry beef and a few green vegetable leaves, which was seriously inconsistent with the name beef noodles. As for the taste of the noodles, it is really flattering.

I didn't taste the aroma of the noodles at all, and the phrase "the taste is the same as chewing wax, it's hard to swallow" to describe this bowl of noodles is really better. Compared with this bowl of so-called beef noodles, Master Kong's braised beef noodles are simply delicious in the world.

I remember that Li Yifeng once complained that the airport meals were expensive and unpalatable, he ate a bowl of noodles for 78 yuan at the airport, and posted on Weibo that such expensive noodles must be drunk all the soup.

However, since those fast-food restaurant chains have moved into the airport, I feel like eating at the airport is no longer a problem. I can "skip" those unpalatable and expensive meals and go for my favorite brand. If you have enough time, it is a very pleasant thing to drink Frappuccino in Starbucks while waiting for your flight, and swipe your mobile phone to look at Moments.

I believe that people who fly will have a bad impression of the airport food, but there should still be very few people like Feng Xiaogang who are angry and angrily reprimand the waiter.

Airport food is not only unpalatable, but also expensive. The same meal or even the same brand, two or three times more than the same city, is even more unpalatable.

I once ate a bowl of rice noodles at an airport, 86 yuan yuan, and the same rice noodles in a breakfast restaurant cost more than 20 yuan.

Because of Cui Yongyuan's bombardment of the yin and yang contract in the literary circle, Feng Xiaogang has been on the cusp recently. Recently, he spread on the Internet about his theory with the waitress at the airport, known as "madness" at the airport to the waiter, which seems to confirm the fact that his "quality is low".

At the airport, Feng Xiaogang is a consumer. Regardless of his status, he has the right and the right to claim his rights. **, Feng Xiaogang looked very angry with his hands on his waist, and he said: "I don't ask you to serve any good dishes, but there are."

Just one or two dishes that can go with food. This is the third time I've told you ......"He's not targeting waiters, he's targeting airlines, it's the whole industry.

In 2015, Liu Xiaoqing also posted on Weibo at the airport, "At the airport, a bowl of noodles costs 78 yuan!" "It's not about eating noodles, it's about eating money."

I think as a consumer, I should thank Feng Xiaogang for that. It is precisely because someone asks for it that it is possible to change, otherwise it will become a victim of monopoly management. If even the celebrities Feng Xiaogang can't change the chaotic appearance of the airport operation, and they have become the silent majority, do they still expect to be able to eat a fair meal at the airport in the future?

Spending money at the airport is often a last resort. Sometimes it's a flight delay of a few hours, or even a flight cancellation. Even if the airline provides a symbolic free meal as compensation, anyone who is a little particular about eating will not like it.

If consumers spend their own money to eat, but still can't eat any good food, they will inevitably feel angry.

Of course, it is better not to get angry, but it will inevitably make people angry if they can't solve the problem again and again. Even if there is a disparity between the waitress and the customer, there is nothing because she represents the airport. Because "the customer is always right." ”

The food at the airport is really hard to eat!

I don't know if it's because it's related to state-owned enterprises, and I don't think too much about the customer's eating experience, just to ensure normal flight take-off and landing is enough, and the requirements for food are directly reduced.

And not only is the food at the airport very unpalatable, but the cabin on the plane is also very unpalatable, and sometimes I really don't want to swallow it. But it's also hard to go hungry and land. Therefore, everyone has always criticized the catering on the plane, thinking that it is not something that human beings can enjoy at all, and many people just put up with it.

Even in first class or business class, the food is basically the same as economy class, which is very unpalatable, I don't know if it is a common problem in China, and I don't think much about the user's eating experience.

But the foreign plane meals are very delicious, remember before the British Airways plane, the catering is very rich, there are steaks, spaghetti and fried rice, after the meal also provides bread and Häagen-Dazs ice cream, you can choose what you want to eat. Not to mention the variety of food, the taste is very good, and the service experience of an airline like this is very good.

Why don't domestic airlines change the status quo? Let everyone stop criticizing catering.

So Director Feng said that the dishes at the airport are difficult to swallow, which I can completely understand. These dishes are only for seeing, not for eating, so many people are reluctant to eat at the airport, they are all in advance, and they go to the airport after eating. Because the food made at the airport is so unpalatable that most people are reluctant to try it.

I've been to several airports, and I've eaten in them, and it's not as unpalatable as Director Feng said, on the contrary, some of them are quite delicious.

Airport cuisine can be divided into several categories: one is branded restaurants, such as common McDonald's, KFC, etc.; One is a small restaurant made in the airport, but it is contracted privately; Others are shops with a local twist.

If it's a chain brand restaurant, whether it's delicious or not can only be said to be a matter of opinion. Because the food inside is basically process-based, and there is a complete set of operation manuals inside, McDonald's in Beijing and McDonald's in Guangzhou are not too far apart, and our children love to eat ice cream and fried chicken in these places.

If it is a small restaurant at the airport, it is very likely that Director Feng will encounter the situation, enter a restaurant, and find that the food is not only unpalatable, but also has nothing, and it is very expensive. Thinking about it from another angle, in fact, this situation is also understandable, because the airport shop rent is obviously several times that of the outside, and the small business, in order to make a little more money, will inevitably sacrifice the quality of the meals.

If it is a small shop with local characteristics, it also depends on personal taste. For example, many southerners can't stand the bean juice in Beijing, and they don't even dare to drink more or two sips. Of course, it is not excluded that there are other outsiders who hang local signboards and swindle in the airport.

To sum up, I personally think that the airport food is not so unpalatable, aside from **, whether you like it or not, it completely depends on personal preference. Speaking of Director Feng's matter, in fact, he can solve it with a more gentle attitude, rather than losing his temper in front of the public and being laughed at, it is better to seek a more powerful way to solve it.

This should be a common phenomenon of domestic airlines, whether it is economy class or first class, the two words of meal food are summarized as "unpalatable", and then two words are "dead expensive". It's similar to the meals on the high-speed rail, unless it's a free meal with the itinerary, few people will take the initiative to buy it.

Airport meals are also known for their high quality, in fact, Feng Xiaogang said what everyone wanted. But now that he and Cui Yongyuan are so stiff, and they are exposed to being angry at the airport service staff at this stall, it still has a great impact on his personality, and some people will definitely stand up and say that he is low quality and hypocritical, and some people will say that he is nitpicking. After all, there will be pros and cons to the celebrity effect, while he enjoys the high attention and high light rate brought by him as a celebrity, it is inevitable that his every move will be presented on the screen with a magnifying glass.

I think it's very pertinent to say that the food at the airport is unpalatable. Quite simply, in the case of KFC, coupons are never available for meals at the airport, so we always feel that the price is far higher than that of a regular continental restaurant. In fact, we can also understand, after all, the cost of opening a restaurant at the airport will be much higher than that of the airport restaurant, from venue rent to water, electricity and gas, as well as labor costs and other invisible costs, so we feel that it is normal for the airport to eat very expensive.

Even sometimes our 10 yuan plate of shredded potatoes in an ordinary restaurant can be worth twice as much at the airport, but the taste may still be lost to ordinary restaurants, so we will feel that the airport food is expensive and unpalatable. If we know this, we can avoid eating at the airport, or if the situation is really special, then eat the airport meal with the purpose of filling the stomach, so that as long as the purpose of filling the stomach can be achieved, the food is not the purpose of our pursuit.

Recently, Feng Xiaogang's incident of eating airport food on Airport Road was not delicious, is the airport meal really hard to eat? In fact, not all airport meals are difficult to eat, the cafeteria at Shenyang Taoxian Airport is OK, there are some spicy hot, and stir-fried dishes are good.

I think the main reason why Feng Xiaogang is angry is that the airport did not take the opinions of customers to heart. He has said three times to the service staff that the food at the airport is not delicious, and then the airport has said every time that it has received your feedback, but it still hasn't moved.

This is an important reason why Feng Xiaogang is angry, because he feels that every time he solemnly brings up this matter, and then the other party also does, but he still doesn't give back, it just feels very perfunctory, he doesn't put the people's opinions first, and there is no way to make people feel comfortable. Especially when their flight is often delayed, it makes people very unhappy, and then their food is not delicious, so people will be even more angry.

But Feng Xiaogang's behavior, I think it should be supported. If it weren't for Feng Xiaogang's popularity, he was fined and posted on the Internet, which might have triggered some changes in civil aviation personnel. If you are an ordinary ordinary person who complains about this matter, you will basically never get a response, and you will not be improved, I believe that Feng Xiaogang will definitely bring changes to the airport if he does this.

I think that as a service industry, he should not look at people's dishes, and should not think that Feng Xiaogang is a celebrity, so he will pay attention to his words, and then give a feedback, but should absorb the opinions of every ordinary person in a timely manner, and you can actually investigate whether this matter is true, if many people are reflecting this matter, then they should move in time, and should not take the people's money and do nothing.

Ji Xiaotong: MBA, Q&A signed answer, a little information invited to settle in from **. Mom of two daughters. (Ji Xiaotong ID: jixiaotong006) All articles are original.

Is airport food unpalatable? Bad! It is particularly unpalatable. This is really not the high requirements of director Feng Xiaogang, even the fast food chains such as the American Colonel and the Golden Arches opened at the airport are equally unpalatable.

Airports, each city welcomes large public facilities that send countless passengers. Although beautiful and spectacular airports have sprung up all over the country, forming a complex and efficient interactive network of passenger and cargo transportation in China. All kinds of black technologies are also applied to every corner of every airport.

However, no matter how beautiful the construction of domestic airports is and how high-end the application of technology is, there are always several basic problems that have never been well solved. One of them is the rationality of the layout of the toilets and the poor hygiene conditions.

Of course, there is another important question, which is also the subject's question, why is the food so unpalatable? Not only is it unpalatable, but it's also so expensive, and the service is average, just because it's at the airport, so can you do this kind of catering?

I have been shuttling for a long time in large and small airports in China, from steamed buns, noodle porridge, to steak and Western food, all kinds of flavors, if it is not for the body needs to eat, I really don't want to consume at the airport, eat anything in it.

I have also thought about this problem myself, perhaps because of the special environment of the airport and the cost of rent, most of the customers are one-time transactions for merchants, the food is good, the food is not good, the customers only come once, and now both prices and labor are rising.

Invisibly, the catering businesses in the airport are not willing to improve and provide some products and services that exceed customer needs, so the dishes in the airport can only meet the most basic needs of eating, and they can be eaten, but they are really not delicious.