My Didi service can t receive an order, how to solve it

Updated on technology 2024-05-12
3 answers
  1. Anonymous users2024-02-10

    Summary. Didi drivers do not get orders directly, which may be because the service rating is too low. If the general service score is less than 10 points, the system will not send the order to the driver.

    If there is no problem at the service point and the order is not received, it may be that there are too few orders around the driver. It is best to go to a place where orders are more concentrated, and you can look at hot spots in the taxi software. It may also be due to network latency, resulting in failure to grab orders, and if there are many car owners around, the driver will not be able to take orders.

    For example, around the airport, only car owners with a service score of 90 or more will be given priority to place orders. Therefore, if the service rating is low, it is better to go to a place with fewer cars.

    Didi drivers do not get orders directly, which may be because the service rating is too low. If the general service score is less than 10 points, the system will not send the order to the driver. If there is no problem at the service point and the order is not received, it may be that there are too few orders around the driver.

    It is best to go to a place where orders are more concentrated, and you can look at hot spots in the taxi software. It may also be due to network latency, resulting in failure to grab orders, and if there are many car owners around, the driver will not be able to take orders. For example, around the airport, only car owners with a service score of 90 or more will be given priority to place orders.

    Therefore, if the service rating is low, it is better to go to a place with fewer cars.

    Can you tell us more about that?

    The rules that Didi taxi drivers should pay attention to are as follows: 1. Due to the implementation of a new management method on the Didi platform, vehicles must be designated by the transportation department before they can be on the road. 2. The interface of DiDi's mobile phone software has also been improved. Newbies must have a smartphone.

    3. Don't do things that disgust passengers, give them the most humane service, and try to accumulate praise. 4. Communicate more, take fewer detours, and run more. Although a lot of money is made, once the passenger complains, the consequences are borne by themselves.

    5. Complete vehicle insurance and annual inspection of driver's license to avoid violations.

  2. Anonymous users2024-02-09

    There may be many reasons why Didi Taxi cannot receive the order, and the following are some possible reasons and corresponding solutions:1Less footfall:

    If you're in an area with low foot traffic, or during off-peak hours, you may not get orders. You can choose to wait for your order at a high-traffic location. 2.

    Poor internet signal: If you have a poor internet signal, you may not be able to receive orders. You can try switching to a different network or moving to a place with a better network signal.

    3.Incomplete vehicle information: If your vehicle information is incomplete or not approved, you may not be able to receive your order.

    You can check whether the vehicle's Xinwu wheel interest is complete in Didi Dache's personal center, and make corresponding modifications and supplements. 4.The driver has a low rating:

    If your driver has a low rating, it may affect the chances of receiving an order. You can improve your rating by improving the quality of your service and customer reviews. 5.

    Equipment failure: If your mobile phone or other device is malfunctioning, you may not be able to receive your order. You can check if the device is working properly and repair or replace it accordingly.

    If none of the above methods can solve the problem, it is recommended that you contact Didi Dache customer service for consultation and processing.

  3. Anonymous users2024-02-08

    Summary. Hello dear, happy to answer your <>

    There may be a variety of reasons why Didi newbies may not receive orders, and here are some common situations and solutions: Positioning issues: If the positioning is not accurate, it may cause the system to not allocate orders to nearby ones.

    It is recommended to check whether the location settings of the mobile phone are correct, and to use Didi Dache with the location permission turned on. Vehicle restrictions: Some orders require a specific type of vehicle to be accepted, and if your vehicle type doesn't meet the requirements, you won't be able to receive them.

    It is recommended to choose the right order according to your own model to receive orders. Time problem: The order volume and demand in different time periods will also be different, and some time periods have fewer orders, and it is difficult for novices to grab orders.

    You can try to take orders during busy hours or in densely populated areas.

    What's the matter if a Didi novice can't receive an order.

    Hello dear, happy to answer your <>

    There may be a variety of reasons why Didi newbies may not receive orders, and here are some common situations and solutions: Positioning issues: If the positioning is not accurate, it may cause the system to not allocate orders to nearby ones.

    It is recommended to check whether the positioning settings of the mobile phone are correct, and use Didi Dache with the location permission turned on. Vehicle type restrictions: Some orders require a specific type of vehicle in order to be accepted, and if your vehicle type does not meet the requirements, you will not be able to receive them.

    It is recommended to choose the right order according to your own model to receive orders. Time problem: The order volume and demand in different time periods will also be different, and some time periods have fewer orders, and it is difficult for novices to grab orders.

    You can try to take orders during busy hours or in densely populated areas.

    Dear, the following is a related expansion, I hope it will help you<> driver rating problem: If the driver's service quality score is low, or there are other complaint records, it may also affect the rate of receiving orders. Before receiving orders, you can pay attention to improving the quality of service to ensure the smooth completion of each order.

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