Which school has a major in automotive marketing and after sales service

WT, now there is a professional auto repair school, which has a professional focus on automobile marketing and after-sales service, it is recommended that you go to ** on the ** to see, if you want to know the details, you can also my answer, I will explain to you one step further, I hope mine will be helpful to you, hope, thank you!

This is a course that many schools have, but there are many differences in the teaching strength of the schools, and you can come to Shanghai to have a look.

The future of learning auto repair is very good, the current number of cars is increasing, and the huge number of cars has brought great development opportunities to the automotive after-sales service market, of course, there are also many challenges. Especially with the rapid development of new technologies and new processes in automobiles, there is a very large gap in automotive professional and technical personnel, and the future of learning auto repair technology is very good.

1. Automotive technology: learn the structure, principle and maintenance technology of automobiles, including engine, transmission system, suspension system, braking system, etc. Learn how cars work and common troubleshooting methods so that you can provide professional car repair and maintenance services.

2. Automotive electronics technology: learn automotive electronics technology and the use of leak diagnosis and judgment equipment, including circuit principle, fault diagnosis, electronic control unit (ECU), sensors and actuators, etc. By mastering automotive electronics, it is possible to accurately diagnose and repair vehicle electronic system failures.

3. Automobile marketing: learn automobile marketing strategies and skills, understand automobile sales channels, after-sales service management and brand promotion, etc. Study the decision-making process, consumer behavior, and market trends, and gain critical knowledge of car sales and marketing.

4. Service management: learn the operation management, customer relationship management and after-sales service management of automobile service enterprises, including service process design, service quality control, customer satisfaction survey, etc. Cultivate management and leadership skills, and improve the operation and management level of automobile service enterprises.

5. Automobile maintenance equipment and tools: understand the use of various automobile maintenance equipment and tools, including jacks, electric wrenches, tire balancers, etc. Learn the maintenance and safe operation specifications of repair equipment to improve work efficiency and safety.

6. After-sales service and customer relationship management: learn to provide customers with professional after-sales service, including warranty return policy, maintenance service appointment, accident rescue, etc. Cultivate good communication skills and service attitude, establish a good relationship with customers, and improve customer satisfaction.

Automotive technical service and marketing professionals

1. Comprehensive quality: love the socialist motherland, support the leadership of the party, and have a correct outlook on life, values, morality and the legal system. Have a good professional attitude and professional ethics, dedication, honesty and trustworthiness, rigorous and realistic; Possess basic competencies as well as management and innovation qualities.

Have a certain scientific thinking and scientific spirit, have a healthy and elegant aesthetic taste and correct aesthetic views, strong aesthetic ability, and have a clear personality and good learning.

2. Professional ability: the ability to sell vehicles and parts, the ability to evaluate the performance of automobiles, the ability to contact and propose technical service projects and technical service methods, the ability to process technical services and marketing information, the ability to evaluate after-sales service projects, the ability to identify three guarantees, and the ability to sell auto parts.

3. Career development ability: the ability to solve and deal with faults, the ability to identify the performance of parts, the ability to organize production, and the ability to identify automobile insurance and claims.