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The biggest problem is that Geely Automobile's after-sales ** is very difficult to dial, as long as it is not broadcast more than five times each time, his customer service will not pick up ** at all, so I feel that this is really a very big drawback in their after-sales service, and it must be corrected.
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I think the first thing is that he has a bad service attitude of some customer service, and there are some defects in his warranty, such as a two-year warranty, but in fact, it is only a two-year warranty for some key parts, not just the whole car.
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It's not timely, because when you have a problem with your car, go to their shop, they will definitely push him again and again, instead of solving it for you immediately like other stores, I think it should be improved.
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The problem with Geely Automobile's after-sales service is that it cannot be maintained outside within the shelf life. This has the limitation, in case you go somewhere else you have to come back for maintenance.
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The biggest problem is that the attitude of the after-sales staff is very difficult to recognize, and the ** of Geely Automobile is like that, he should have some problems.
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It's that their after-sales service is not very timely, and sometimes it will show a situation where they can't be contacted, resulting in poor after-sales service.
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I think the main problem is in the after-sales maintenance of the product, and her customer service attitude is also quite bad, which has caused the problem of after-sales service.
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The impression is that there are too few Geely 4S stores in Beijing, and the existing store conditions are not as good as the hardware and software of other brands of 4S stores, sometimes parking is difficult and non-standardized, and the service is not very enthusiastic, a little indifferent......Wait to give the impression to the guests that the car is such a car, and what kind of service! Not to mention innovative services. It is recommended to improve the service management ability of each store manager to adapt to the business capacity of Beijing.
I wish Geely more success!
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Fortunately, my after-sales service is very good, the maintenance time is up, the call on time to remind, the maintenance service and attitude are thoughtful. Every time I get on the highway or go a long way, I used to drive the car to the after-sales service and ask for a check on the tire pressure and whether there are any nails stuck in the tires or something. Every time they are serious and uncomplaining, which makes me have to give them a compliment.
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Geely Automobile's after-sales service still has problems. It's like finding after-sales service again, sometimes you won't be able to deal with this matter right away, and your attitude is not particularly good when dealing with things.
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I think it's okay, my after-sales here is really good, but maybe my car is not a big problem has a direct relationship
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Geely's after-sales service is too poor, and as long as the customer pays the money, he will ignore the customer.
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Respond to problems, do not deal with them in time, and have a bad attitude towards after-sales service.
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I think there are a lot of problems in Geely Automobile's after-sales service, and its after-sales service lies first in the fact that one of its institutions reproduces a lot of problems.
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The biggest problem is that the pre-sales blow hard and the after-sales hard pit.
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The man-hour fee is too expensive, 530 for 1010 pieces of material to maintain, and 480 for man-hours, which is outrageous.
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The problem now is that the after-school service is not particularly good and some very rare problems, or small problems, they will make them.
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If you feel that there is a problem with the pre-sale and after-sales, it means that you did not call 400, and you complained to the manufacturer to try
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