The vivo Y13L phone turns off automatically and won t turn on

It is recommended that you try the following methods to see if it can be turned on:

1.Press and hold the power button for 10 seconds to force restart the phone.

2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).

3.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion, (doing this will lose all data on the phone, Including installed applications, **books, short messages, etc. When there is no other way to solve the problem, use this and use it with caution.

If the above methods still can't be turned on or the mobile phone has important data, it is recommended that you take the mobile phone to the local after-sales inspection and processing, and the after-sales technician will handle it for you. You can go to vivo official ** to check the address of the after-sales service center:

Check the after-sales address of your province and city.

Is it that the battery is dead.

1.Hardware problems mainly refer to the design flaws of the mobile phone itself, damage to the hardware, improper operation, etc. For mobile phones that often crash due to design flaws in the hardware itself, consumers are better off sending their phones to the customer service center for maintenance.

2.If the hardware of the mobile phone is damaged, it may also lead to frequent crashes. Mobile phones are sophisticated electronic products, in which the circuit must be in a more stable environment to work normally, if the mobile phone often works in a humid environment or is subjected to strong vibrations from the outside world, it may crash.

For example, sometimes if you accidentally drop your phone on the ground, your phone may crash. Therefore, consumers treat mobile phones as gently as possible; Don't let your phone get into water and try not to use it in a humid environment.

3.If you don't operate your phone properly, it will also cause your phone to freeze. Especially when texting, if the speed of key operation is too fast or the short message bombardment is continuously in a short period of time, resulting in excessive load on the mobile phone CPU, the heat generated by the CPU cannot be dissipated in a short period of time, which will cause the mobile phone to crash.

4.It will also crash due to the software design of the mobile phone, which mainly refers to the crash caused by a fatal bug in the software design of the mobile phone. For example, when the phone runs a program, if there is a logical error between the subprogram and the main program, every time the phone runs the program, a command error will occur, a bit like an illegal operation in the computer, and there may be a crash.

Crashes caused by software bugs generally have the characteristics of crashing every time a command is run, that is, every time the same operation is performed.

5.Solve the crash due to software problems can generally be solved through software upgrades, now major mobile phone manufacturers have customer service centers, all provide free software upgrade business, however, such an upgrade can only upgrade the software version, the function of the mobile phone will not change after the upgrade, but some software bugs are solved in the upgrade, reducing the probability of crash. Nowadays, there are many mobile phone diyers who like to upgrade the software of the mobile phone, which has caused instability to the mobile phone, so it is best to go to the customer service center to upgrade the software of the mobile phone, if you do the upgrade yourself, please make a backup in advance, so as not to restore the software after the mobile phone upgrade fails.

Are you sure that it is a problem with the mobile phone and directly replace it with a new one, and you don't care what the problem is.

Here's how to try it out:

1. Press and hold the power button for 30 seconds to try it.

2. Shuangqing try: Press and hold the lock screen button for 10 seconds to restart the phone, then press and hold the lock screen button and the volume plus key at the same time, release the lock screen key when the vivo interface appears, and continue to press and hold the volume plus key until you enter recovery mode. Choose first.

wipe data factory reset to erase all data factory reset; wipe cache

partition clears the cache. After the interface jumps, select Reboot System Now to reboot your phone.

3. If it still doesn't work, it is recommended that you go to our local after-sales service center to test your mobile phone: the address of the after-sales service center and **You can enter the homepage of the vivo official website - service - outlet inquiry - query.

While charging, press and hold the power button for more than 15 seconds, or press and hold the power button and the volume minus button at the same time.

We recommend that you try the following methods:

1. Connect the phone to the charger and charge it for 20 minutes, then press and hold the power button for 10 seconds to restart it.

2. Press and hold the lock screen button and the volume plus key at the same time in the shutdown state, release the lock screen button when the vivo interface appears for the first time and continue to press and hold the volume plus key until you enter recovery mode (the volume plus or minus is selected up and down, and the boot button is confirmed), first select wipe data factory reset to erase all data and restore factory settings; wipe cache partition clears the cache. After the interface jumps, select Reboot System Now to reboot your phone. (This will lose the data in the phone, such as.)

SMS, contact numbers, sticky notes, and more).

If the above methods cannot solve the problem, it is recommended to bring your mobile phone to the after-sales service center for testing and processing. The address of the after-sales service center and ** can enter the home page of the official website - service - network query - for inquiry.

First try Shuangqing, if it can't be recovered, it is a hardware failure, and you can only find a maintenance personnel to deal with it.

1.Press and hold the power button to power off.

2.Press the Up button on the sound bright, and then press the power button to power on. Automatically enter and restore factory flash mode.

3.Then select the power button to clear the two options or have the two options of wipe to confirm and auto-reply.

4.Then select Reboot, which is Reboot.

Hello, it is recommended that you try to deal with it in the following ways:

Pull down the status bar of the phone, click the stupid key to speed up (one-click cleanup) or enter the program management on the desktop, close the background program, clear the cache file to increase the available memory, and avoid the phone crashing when the memory is low.

Try to clear the abnormal data (i.e., restore to the factory state) through "Settings - > General More Settings - > Factory Reset - >Erase All Data" to solve the problem of dead and rough companions caused by viruses and third-party software compatibility. Note: Clearing the data will lose all the data stored on the user's mobile phone, including ** book, short message, third-party application software, related information, and the data stored on the T card will not be lost.

Use with caution. If the problem cannot be solved through the above methods, please contact the after-sales service center, and the after-sales service center address **can be found in the menu of Settings - General More Settings - After-sales Service. You can also go to vivo official ** to check the address of the after-sales service center:

Either there is a problem with the battery or there is a problem with the system.

There are many reasons why vivo Y35 always turns on and off automatically, and you can check the automatic shutdown caused by improper installation by the following methods:

Cause: Whether the memory card is installed correctly;

Whether the metal removed from the battery is loose or damaged;

If you have a battery problem, you need to find a mobile phone after-sales replacement;

Software problems, has there been any incompatible software installed recently that causes automatic shutdown;

Solution: Pull up the status bar on your phone, click One-Click to accelerate, or enter the program management on the desktop, close background programs, and clear cache files to increase the available memory.

It is recommended to try to clear all data, click Settings - More Settings - Factory Reset - Clear Phone Data - Reset Phone (check the phone USB flash drive), clearing Phone Data will format the phone, so you can back up your phone data before this operation, including contacts, ** and the like.

If it still appears, it is recommended to go to the local after-sales service center for testing and processing, where there will be relevant personnel to deal with it, please rest assured, the address of the after-sales service center and ** can enter the home page of the vivo official website - service - network query - for inquiry.

1. Put the phone at the socket to charge it for a while, then press and hold the power button for 10 seconds to restart the operation.

2. Buckle the back cover of the mobile phone battery, take out the battery and reinstall it, and then press and hold the power button to restart the operation.

3. Press and hold the lock screen button and the volume plus key at the same time in the shutdown state, release the lock screen button when the vivo interface appears for the first time and continue to press and hold the volume plus key until you enter recovery mode, first select wipe data factory reset to erase all data and restore factory settings; wipe cache partition clears the cache. After the interface jumps, select Reboot System Now to reboot your phone.

If the above methods still can't be turned on, it is recommended to take the mobile phone to the after-sales service center for testing and processing, and there will be relevant personnel to deal with it for you.