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That is, that is, I also sent a package for two days, from Chengdu to Mianyang, normal one day can arrive, hit ** to ask that the goods arrived, but the delivery man can not be contacted, only to pick up themselves, to pick up then I might as well send a bus, 48 hours after I called** asked, the other party said that the goods arrived, the delivery man is being delivered, Mom, from outside the province also arrived, not to mention Chengdu, cycling also delivered, the speed is too slow, never send Shentong in the future, the service is not good.
The upstairs said very well, I also feel the same way, SF Express's comparison can be guaranteed, it can be delivered within 24 hours, and the same is true outside the province, and it will also be reminded before delivery, and it will also prompt the shipper by text message, and the goods have been signed for at some time.
It is recommended that everyone use SF Express in the future!
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If he wants to pretend to be more than you, he will beat him up, let him be arrogant, I am now using Shentong to mail a pair of shoes, and it will take almost 3 days to arrive I am going to call a few more people to go with him, if he wants to pretend to compare, sit on the ground and take him down, let him regret his bad attitude, and it can be regarded as helping the big guy to get angry.
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I also encountered such a thing this week, Shentong's service quality is not good, and the attitude of the delivery staff is very poor, he sent a message to say that 13:00 punctual pick-up at the school gate, as a result I waited at 12:50, waited for half an hour and did not arrive, I called ** and asked them why they had not arrived, they said 12:
15And he came, and I said that I had been waiting for a long time, and then the man cursed. It's because they're wrong, and they still have reason to scold people? I got angry, but I didn't have a seizure, and when they said a word, I followed what he said, step by step, and he said he never wanted to see me again.
I wonder how there can be such a person, the service quality of Shentong is so poor, I will never need Shentong in the future, as the previous family wrote, "In the future, as long as it is Shentong delivery, I will not buy online shopping!!
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Shentong Express has the worst service quality and resolutely resists !! The delivery staff is too bad to inspect the goods. In the future, as long as it is Shentong delivery, as long as it is Shentong delivery, I will not buy it!!
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As follows:
1. In today's rapid development of express delivery, in addition to bringing convenience, it will also be accompanied by troubles. How do you make a complaint if you have an unpleasant relationship with a courier or a courier company?
2. We can call Shentong to complain **95543 or 400-889-5543** for ** complaints, and the general processing is still very fast.
3. You can also log in to the official website of Shentong Express, enter the express tracking number in the "Consultation and Complaints", and make relevant complaints.
4. Log in to the national 12315 Internet platform, and you can also make complaints on the platform.
6. In general, we first find the customer service of the express company to deal with it, if the customer service result is not satisfied, we will make a complaint on the 12315 Internet platform or the national postal complaint.
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4. Before making a formal complaint, you need to register one first, and then fill in the specific complaint content.
5. After the complaint is completed, the State Post Bureau will reply within a maximum of 30 days from the date of receipt of the complaint. You can log in to check the progress.
We Shentong has always adhered to the business philosophy of "I am the slowest in express delivery, I am the highest in charge, I am the worst in service, and no compensation for lost goods", and "customer dissatisfaction" is our goal of "chasing the ball". Since the beginning of this year, we have made our planes fly in the sky for more than three days before landing, which has strongly supported the requirements of expanding domestic demand, because we have consumed fuel to a large extent, and occupied warehouses for a long time, fattening a large number of intermediate business links such as airports, warehouses, transportation, etc., so that our customers are in a hurry to pick up the goods, and throw a lot of money on the first fee, transportation costs, electricity costs, Internet fees and other expenses, it is no exaggeration to say, Shentong has made great contributions to helping China, which is facing an economic crisis, out of the predicament! >>>More
Every time you use Shentong, the goods are sent from Huai'an to Xuzhou, and then from Xuzhou to Huai'an, and then from Huai'an to Xuzhou. Why can other couriers see it? Hit the complaint**, you said that the company can't manage the transfer station, I asked why can't manage it, you asked me to suggest that the headquarters cancel the Xuzhou company, hit your headquarters ** ten times through once, through the landline busy, brother, wait for half an hour, or the landline busy, I copy, long-distance charge**, you are like this customer service. >>>More
ZTO Express delivered to the wrong address, and the postman also got angry at the customer. Tomorrow the graduate student confirms the last day, and the certificate is urgent. Not only do you not consider sending you to the shirking responsibility, it is strongly recommended that you do not use Zhongtong again.
Now the bigger the courier company, the bigger the bigger! EMS is more uncle, come to not even a **, I really don't know if their policy is if there is no one at home, directly put the postal garbage truck and run away, and SF Express about the same money, not as fast as SF, and the service is not as good as SF. Shentong arrived, and I could still give a **, but I just didn't come up to send it; The scale of YTO is about the same as that of Shentong, and it is Shentong's brother company! >>>More
Hello, I am the first seller, at this time I understand your feelings, because as a seller we have also accepted many times of buyer's complaints and blame, we require the inspection is generally that the outer packaging is not damaged, and the case can be signed. >>>More