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**If you have not collected the ticket and the time before departure is more than 3 hours, you can enter "My Ctrip" and click on the train order to apply for a refund according to the prompts. If you have collected the ticket or the time before departure is less than 3 hours, you need to bring the original valid ID of the passenger used to purchase the ticket and the train ticket to the refund window of the railway station before departure. If you apply for a refund, the refund railway office will charge you a refund service fee ranging from 5% to 20%.
The minimum charge is 2 yuan).
The railway bureau will charge a refund fee for each ticket according to the order, and the handling fee is 5% more than 49 hours before departure; Between 25 and 49 hours before departure, a handling fee of 10%; 20% for 25 hours prior to departure. If you have any other questions, please feel free to follow us at 9:00-18:00
00 click "Micro Service - Manual Service" to inform the order number and specific matters, and a specialist will verify it for you.
Good news to you! As long as you follow and bind Ctrip*** (ictrip), and reply to the word "binding" or "association" on WeChat, you will have a caring partner to accompany you Using WeChat to book, it is convenient and fast, and there are a series of rich features such as "My Exclusive - Fan Benefits" to surprise you who love travel
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Go to the sales point or train station to exchange for a refund.
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Take it out and go to the train station window to get a refund.
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It seems that you can't get back until you get to the station.
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Call **12306 to ask the human customer service.
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Is it the official website, and the booking of tickets should be booked on the official website.
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If you buy it, you can refund it, and you can't refund it in the other**, just find Ctrip.com.
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I didn't get the ticket and refunded it online, so I took the ticket and went to the station to refund it.
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It's okay to return Ctrip, and if you can't, you can call Ctrip customer service.
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If you get the ticket, you have to take the train station and return it.
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Log in to the official website, find the completed order, and return it!
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I just booked a ticket from Changzhou to Jingzhou on Ctrip.com, how can I get a refund?
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Refund the ditch gang I set to Hengshui train ticket.
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My Ctrip" "Train Ticket Order" to inquire, or call our customer service, someone will serve you. I hope my reply was helpful to you and thank you for your question. Have a great day.
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Ask Ctrip's customer service! Why not buy it at 12306?
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There is a handling fee for refunds, and the insurance you paid Ctrip will not refund you.
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1. If you have purchased an e-ticket, you can click "My Order" to apply for a refund if you have not collected the ticket and the time before departure is more than 35 minutes. If the ticket has been collected or the time before departure is less than 35 minutes, you need to bring the original valid ID of the passenger used to purchase the ticket and the train ticket to the refund window of the railway station during any working hours before departure.
2. If you purchase a delivery ticket, because the delivery ticket is a paper ticket, you cannot help you refund the ticket online, you need to bring the original valid ID used in the reservation to the nearest railway station after receiving the ticket.
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Contact customer service to try, it should be able to be refunded.
There is an option when booking tickets, how to get tickets, and after you choose them, you will be told by text message, if you don't choose them when you book tickets, call Ctrip customer service, ask them to modify, and then pick them up according to the address set by the text message.
It must not be replaced, and you have no quality problems, unless it is a quality problem, you can change it, but we have a big foot and a small foot, and I go to buy shoes like this.
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