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Reasons and solutions for the black screen of your phone:
1. The black screen of the mobile phone may be a problem with the connection line between the mobile phone screen and the motherboard, it may be that the contact is a little bad after falling, and sometimes it can be recovered, but if there is a slightly more violent shaking or a long time with the screen (such as looking at **) causes the contact line to overheat, it may be bad contact, so it is a little unstable. If it is detected that there is indeed a problem with the contact line, it is recommended that you repay the mobile phone directly, because it is generally more expensive to replace the mobile phone screen, manual costs and material costs, and it is not as good as the original after repair, and it is easier to break, so it is better to directly replace it with a new mobile phone.
2. It is sometimes normal for a smart phone to have a black screen, the phone has many functions and running programs, and the memory requirements will be very high.
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Hello. We apologize for the inconvenience.
If your device has a black screen after booting up, we recommend that you perform the following steps to troubleshoot the problem:
1.Caused by poor or abnormal battery contact: It is recommended that you reinsert the battery to restart the attempt, if you have other batteries, it is recommended that you replace them;
2.It is recommended that you use the standard charger to charge for about 30 minutes, and then press and hold the power button again to try to rule out the lack of power, but it does not actually turn on;
If the problem still cannot be effectively solved, for your normal use in the future, we recommend that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.
Lenovo authorized after-sales site inquiry.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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In fact, reporting for repair is the best way.
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It is recommended to confirm whether the device is currently turned on, and you can easily judge it by dialing ** or adjusting the volume button from other mobile phones:
a.Power on status:
1.If there is a black screen after the call, it is recommended to remove the film, and then you can go to the menu (System Settings - Call Settings - Proximity Sensor) to cancel the proximity sensor option for observation, if there is an abnormality, it is recommended to send it to the repair station in time;
2.After using some specific software, you can uninstall and reinstall the software, or back up the body data for factory reset;
3.If it cannot be improved after the above operations, it is recommended to send it to the repair site for treatment in time, which may be caused by abnormal display screen or wiring.
b.Shutdown status: It is recommended to re-insert the battery to try, if there is no improvement, it is recommended to use the standard charger to connect for half an hour before turning on the operation, if it is still abnormal, it is recommended to send it for repair in time.
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You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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We apologize for the inconvenience.
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