If you don t go to 4G on the wireless network, you can t go up, what s going on, is the phone broken

The reasons why the mobile phone is connected to the wifi but cannot access the Internet are: 1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet;2. Router problems, the router may be overheated or damaged;3. Broadband arrears may lead to inability to access the Internet4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed. Suggested workaround:

1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet and rule out the problem of wifi itself2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change the router to dial up and connect to the Internet3. Contact broadband customer service to confirm whether there is any abnormality in the broadband, such as arrears, recharge the broadband, and then dial up the connection to try4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting5. If the above reasons are ruled out, it is likely to be a problem with the mobile phone system for a long time, it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.

Let's move the card, go to the mobile company to solve it, there is a problem with their internal system.

I can't connect to the Internet even with cellular mobile data on, which may be due to the following reasons:

Mobile phone arrears: When your mobile phone is in arrears, the mobile phone operator will stop your mobile phone's Internet service, at this time, even if the cellular mobile data is turned on, it is not possible to access the network, it is recommended to check the mobile phone bill.

Signal problems: Sometimes the signal is delayed or the base station jumps back in the place, and at this time, it will suddenly be unable to connect to the network, it is recommended to turn off the network and turn it on or turn it off after turning on the airplane mode to search for the signal again.

If the above two still can't solve the Internet problem, you can try to restore the phone settings and then restart, the way is to click Settings - General - Restore - select the first to restore all settings, this will not erase the data on the phone, you can click with confidence.

How to troubleshoot if the mobile phone cannot use the 4G network:

1. The mobile phone needs to use the operator's SIM card corresponding to the supported 4G network

2. Check whether the SIM card used has opened the 4G network**;;

3. Confirm whether the local coverage is the 4G network of the operator to which the SIM card belongs, and you can also change the network environment to observe;

4. Check whether the mobile phone is enabled in 4G network mode, enter the mobile phone settings - mobile network dual SIM and mobile network - network mode to view, some models need to be entered in the dial pad: * * view;

5. Turn off the data network, wait for a few minutes and then turn it back on for observation.

6. Go to Settings - Mobile Network Dual SIM and Mobile Network - Access Point (APN), select "Reset to Default Settings", and then shut down and restart to try;

7. Reset the mobile phone network, first set the network to 2G, wait for the network to stabilize, and then set it to 4G, and then restart the phone.

1.The phone restarts.

2.Click on "Settings".

3.Then select Mobile Network.

4.Select Preferred network type.

5.Click on "SIM 1 Preferred Network Type".

6.Click "4G, 3G, 2G (Auto Mode)".

Meizu A5, lost the 4G network during a trip, and the idea of calling 10086 was useless. Go to the mobile business hall to change the machine and change the card test, it is a problem with the card, and the problem is solved after the replacement, and there is no charge. China Mobile's Anyang local outlets, good