What should I do if I forgot my password on vivo X20?

Situation 1: I forgot the lock screen password but can use my fingerprint or face to enter the desktop.

1. After backing up the data, connect to the network, enter the mobile cloud service - log in to the account - find the device - open "Find mobile phone", and use other mobile phones or computers to open the vivo cloud service (

Enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and erase all the data, thus clearing the lock screen password.

Scenario 2: I forgot the lock screen password and cannot enter the desktop.

1. Enter the wrong lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;

If you have forgotten the lock screen password and have enabled the Find Device function before, you can try to use another mobile phone or computer to open the vivo cloud service (

Enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and erase all the data, thus clearing the lock screen password.

Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.

2. If there is no "Forgot Password" option, and the Find Device function has been turned on before, you can try to use other mobile phones or computers to open the vivo cloud service (

Enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and erase all the data, thus clearing the lock screen password.

Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.

After the FBE encrypted model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.

If you cannot clear the data through the cloud service, please bring the device, ID card, and proof of purchase to the vivo customer service center for processing.

Or go to this link to inquire.

Enter the lock screen password waiting policy:

1. Before the lock screen password is entered incorrectly 30 times, it is necessary to wait for 30 seconds before re-unlocking;

2. The number of incorrect entries in the lock screen password is between 30 and 140 times, and the time increases to about 17 hours for each incorrect entry;

3. After the lock screen password is entered incorrectly more than 140 times, the re-unlocking time is one day.

You can double clean your phone. vivo X20 double clear method: press and hold the power button + volume up button in the shutdown state to enter fastboot mode, press the volume down button in fastboot mode to select to enter recovery, and press the power button to confirm.

Then press the volume down button to select Clear Data, and press the power button to confirm.

Steps:

1. Press and hold the power button + volume up button to enter fastboot mode when the phone is turned off.

2. Enter fastboot mode, press the volume down button to select to enter recovery, and press the power button to confirm.

3. Enter recovery mode, press the volume down button to select Clear Data, and press the Power button to clear the phone data and restart.

Note: Erasing all data will delete all user data (such as text messages, ** numbers, notes, etc.) in the system space of the mobile phone, and the data in the USB flash drive and SD card of the mobile phone will not be deleted.

Forgot the lock screen password and password answer, this can only be solved by resetting the phone.

You can turn off the phone first, and then press the volume down and power buttons at the same time to enter flash mode.

Then choose to erase all data from your phone in this mode.

After clearing, you can restart your phone and enter the system.

vivo X20 mobile phone lock screen password forgot, there is no way to enter the recovery through the mobile phone to clear the phone data, you need to brush the computer line or a special unlocking tool to unlock it to unlock you know that there is a certain risk, it is not recommended that you flash the machine yourself, or use a tool to unlock it is safer and thorough Prepare the computer, mobile phone data cable, over here**vivo X20 unlock toolkit: vivo X20 unlock toolkit** Contains vivo X20 unlocking toolkit and detailed unlocking instructions, you just need to **unzip the toolkit, refer to the detailed unlocking instructions inside to operate, install the mobile phone driver, the mobile phone is in the shutdown state, press and hold the mobile phone volume plus or minus key do not loosen and then connect to the computer, wait for the mobile phone driver to identify the general 10 minutes or so to unlock successfully.

First, go to the password entry page of your phone and try to enter the password on the page. If you forget the answer to the security question, you can bring your ID card and purchase invoice to the vivo after-sales service center to decrypt your phone.

If you forget the lock screen password of the mobile phone, you can only remove the lock screen password by forcing the reset, but the landlord needs to pay attention to the fact that personal information and applications will be deleted, first press and hold the power button, and then release the power button when the phone has a vibration prompt, and then press the volume key until an exclamation mark appears on the screen, and then release the volume key, and finally press the following key combinations in order, volume key, volume key, power key, volume key, and then you can complete the formatting of the phone, The lock screen password of the landlord's mobile phone can also be lifted.

.: If you forget the answer to the security question, you can bring your ID card and purchase invoice to the vivo after-sales service center to decrypt the phone.

If you still remember the secret answer, you can use the secret answer to set a new password after entering the wrong answer 5 times in a row. Or take the invoice and ID card to the after-sales unlock.

Reset the password or click Forgot Password to retrieve the password, and then find the forgotten problem.

vivo X20 mobile phone forgot the lock screen password and cannot be unlocked, you can enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password, the 5 times wrong password needs at least 4 points and the password entered is different each time), tap "Forgot password" on the screen. Enter the answer to the password question, and the screen will prompt "Authentication successful, please reset password", you can set a new lock screen password, and then use the new lock screen password to unlock the phone screen. If you forget the answer to the security question, you can bring your ID card and purchase invoice to the vivo after-sales service center to unlock your phone.

It is also possible to double clear the phone. vivo X20 double clear method: press and hold the power button + volume up button in the shutdown state to enter fastboot mode, press the volume down button in fastboot mode to select to enter recovery, and press the power button to confirm.

Then press the volume down button to select Clear Data, and press the power button to confirm.

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Press the power off and sound buttons to reboot and revert to the setting manufacturer, and then re-enter the new password.

If it doesn't work, you can only flash it.

How to deal with forgot lock screen password:

Situation 1: I forgot the lock screen password but can use my fingerprint or face to unlock my phone.

1. After entering the wrong lock screen password for 5 consecutive times in the password input interface, and popping up "the phone is locked", the code can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs at least 4 points and the password entered each time is different);

Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.

2. Click Forgot Password and use the password to change the lock screen password.

Note: Both passwords need to be entered correctly to change the lock screen password.

3. Before looking for the mobile phone version: If you forget the password, you need to enter the cloud service.

Clear the data that you have - Clear it immediately - enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password.

Find the phone version and beyond: Even if you execute the clear data command, you still need to enter the password after entering the phone;

Situation 2: If you forget your lock screen password, you can't unlock your phone with your fingerprint or face.

1. Enter the wrong lock screen password for 5 consecutive times in the password input interface (if it is a pattern password, the password must be at least 4 points for 5 times and the password entered is different each time).

2. After the pop-up "Phone is locked", you can click "Forgot Password" on the screen and enter the password to change the lock screen password;

Note: Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it.

Note: If you have forgotten the password of the lock screen, you can bring your ID card.

The purchase invoice is unlocked and processed at the customer service center. (Enter the vivo official website vivo**app--my--outlet inquiry, or vivo official website web version--bottom down--service support--service network inquiry--select the province and city to inquire about the address of the customer service center.) ）

Note: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended to bring your phone to the customer service center for processing.

1. Pick up the phone and press the power button + volume button at the same time to enter fastboot mode, select the Enter Recovery button, and select Clear Data in recovery mode to select the lead hail item.

2. Select the Clear All Data option under the Clear Data option.

3. "Are you sure you want to clear all the data?" pops up? select the "Clear All Data" button in the tooltip.

4. After tapping, wait for the phone to erase all data, the following figure means that the phone is erasing all data.

5. After all the data is cleared, a prompt of "Clear Successful" will appear, click the "Confirm" button in the prompt, and then manually restart the phone.